Talkatoo has given me back time on the weekend and quality time with family. Instead of catching up on work on my time off, I am able to finish my work during the work week and spend more time doing what I love.

Despite teaching certain medical terms to talkatoo, it still struggles understanding certain words and I have to correct it in the text.

Overall I was very pleased. It made working through my injury very easy and saved me a TON of time. If my clinic was paperless I would consider keeping the product long term.

I liked the ease of use and how when I downloaded the free trial I was contacted almost instantly to make sure the product was set up correctly and working for me. I love having the ability to add my own words. For the most part it recognized the added words the very next time I used them.

I did not like that it often would not detect my microphone right away up starting my computer for the day I would have to close the application and re-open it to get it to register that my mic was plugged in. Perhaps this would not be an issue though if I had the special mic they recommend. The application had a hard time differentiating the words "and" from "in" for me. But beside this I was very pleased.

Before they secured the sale it was all sunshine and roses promising this revolutionary service that in practice is not ready for utilization in any clinic. Our experience was terrible from the minute they took our money, the customer service and collaboration disappeared.

The concept, AI will be the way of the future to improve a lot of veterinary administrative efficiencies. However this platform (talkatoo verified) is not equipped to deliver the level of attention and support that is required and will not be for some time.

I felt my team and I were completely taken advantage of, we onboarded onto the talkatoo verified service and were billed right away before the proper setup could be completed. We used this service for 1 week and had to do 50% of the work it was supposed to be relieving us from ourselves. I manually had to go into each patient file and input the doctor notes, $600 later customer service took no accountability for their rushed and failed application of their product. They have an extremely delayed turn around time from recording your notes to the time it is supposed to be uploaded for you into your PMS, waiting days for your notes to be inputted is not effective if you have a high efficiency clinic, better to just pay your support team member to transcribe for your veterinarian as it is a better investment of your money and time. Additionally, the app glitches and does not upload your cases when you think you have submitted them therefore adding additional delays to medical record notes. In our situation our security team was unable to provide remote access to talkatoos team the day they started billing us, what would have been considerate, and client-centered would have been to delay our official start date of their service once the connection was granted and the full experience of their service could be demonstrated, but what they did was charge us for the month and refused to cancel the service and provide a refund. Which has tarnished their reputation and I will proactively not recommending other veterinary clinics to try their service.

My overall experience with Talkatoo has been fantastic. While it did take a week to learn how to fully use the software and how it could work for me, it now saves me time each day I use it! The software is easy to learn and user friendly.

I have been using Talkatoo during my Physician Assistant Program training. I have used the software is various areas of my educational and clinical training. This includes summarizing notes, writing research papers, searching databases, and much more. One of my favorite ways to use Talkatoo is making Anki flashcards. This makes the process as a PA student much faster, freeing up more time for me to actually study the flashcards I have made.The Talkatoo mobile app has helped me dictate words more clear and accurate when I have not travelled with my Talkatoo microphone. This resource is great evidence of how Talkatoo likes to improve and make the user experience better as they progress as a company!I enjoy that Talkatoo has incredible customer service. I have worked with [sensitive content hidden] multiple times and she has helped me to better understand the Talkatoo product and get the most out of this resource. They have been prompt with their response and are always professional! Another benefit of Talkatoo is that they are always trying to improve as a company. Now this doesn't mean they are always bombarding you with your feedback, rather they use the data they receive to made updates to their software. This helps with there never being any software problem issues with Talkatoo, something that is very nice!

The truth is that there are not very many cons with Talkatoo. The only improvement I would like to see in coming updates is the ability to create macros or phrases, a function that some other high end dictation softwares offer.

Talkatoo was very easy to implement on all of our computer systems. The goal with implementing this software was to improve our efficiency in writing medical records. Improving our efficiency then led to us being able to see more patients per shift and medical records being completed while ON shift despite this almost 3-fold increase in patient load. Not having unfinished medical records looming over our heads has improved morale and allowed my team to have a better work-life balance (an unexpected but very welcomed effect)! I also love that the company is always looking to make improvements meaning the program will be able to keep pace with my clinic's rapid growth.

Sometimes the app on my computer crashes, but this could easily be my computer as well. I look forward to Talkatoo continuing to add more punctuation abilities. :-)