Afton Tickets vs FareHarbor

RATING:

5.0

(38)

Afton Tickets has 38 reviews and a rating of 4.95 / 5 stars vs FareHarbor which has 1105 reviews and a rating of 4.78 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
5.0 (38)
4.8 (1105)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
December 8, 2023
February 14, 2024
Pros/Cons
  • Pros

  • I love the ease of use with the platform they created. I also love the team that Afton has working for them.
  • We like that we have a dedicated account manager to help with any problems that arise, having someone you can email gives us piece of mind.
  • Cons

  • The only problem we ever had was a glitch in the ticket machine in our office kept turning off, as soon as we let them know it was fixed right away.
  • Integration with Zoom, Google Meet, Microsoft Teams, etc. is missing.
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  • Pros

  • There is so much functionality. I love that rebooking is so easy as are refunds and amending bookings and payments.
  • The ability to save a portion of each payment to cover refunds is especially useful.
  • Cons

  • I have yet to discover any issues with the software, which could be described as a dislike.
  • Now Fare Harbor is single handedly destroying what we worked so hard for. I have spoken with several representatives of the company.
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Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos