--- title: "Automation Anywhere Aisera Solutions Software Reviews, Demo & Pricing - 2026" description: "Review of Automation Anywhere Aisera Solutions Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/ticketing/ai-service-desk-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Customer Support Software](https://www.softwareadvice.com/customer-support/) / Automation Anywhere Aisera Solutions Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Automation Anywhere Aisera Solutions Review From $1/year Free trial 1 plan Wondering if Automation Anywhere Aisera Solutions is right for your organization? Our Customer Support Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Automation Anywhere Aisera Solutions 4.5 [(2)](https://www.softwareadvice.com/ticketing/ai-service-desk-profile/#reviews) Pricing Starting at $1.00 per feature per year ### About Automation Anywhere Aisera Solutions Aisera is an agentic AI platform designed for mid-market and Global 2000 enterprises across financial services, healthcare, retail, and technology industries. The platform is deployed cloud-based, making it accessible without on-premises infrastructure. Aisera automates IT, HR, customer service, and finance workflows by resolving employee and customer requests through AI-driven conversational interfaces. Core features include AI-powered ticket resolution, multi-channel virtual assistants, workflow automation, and integration with existing enterprise tools such as ServiceNow, Salesforce, and Microsoft Teams. Businesses can use these features to reduce manual workload on support teams and handle high volumes of service requests without adding headcount. Support for Aisera is available through email, a knowledge base, and dedicated customer success resources for enterprise accounts. Wondering if Automation Anywhere Aisera Solutions is right for your organization? Our Customer Support Software selection experts can help you in 15 minutes or less. ## Automation Anywhere Aisera Solutions User Interface ## Popular Automation Anywhere Aisera Solutions Alternatives Main Product Automation Anywhere Aisera Solutions 4.5 [(2)](https://www.softwareadvice.com/ticketing/ai-service-desk-profile/#reviews) Ratings Breakdown - 4.0Ease of use - 4.0Value for money - 4.0Customer support - 4.50Functionality Pricing Starting at $1.00 per year Get Price Alternative Product [Genesys Cloud CX](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/) 4.3 [(268)](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.12Value for money - 4.04Customer support - 4.24Functionality Pricing Starting at $75.00 per month Get Price Alternative Product [Capacity](https://www.softwareadvice.com/artificial-intelligence/capacity-profile/) 4.5 [(14)](https://www.softwareadvice.com/artificial-intelligence/capacity-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 4.22Value for money - 4.58Customer support - 4.07Functionality Pricing Starting at $25000.00 per year Get Price Alternative Product [Moveworks](https://www.softwareadvice.com/generative-ai/moveworks-profile/) 5.0 [(1)](https://www.softwareadvice.com/generative-ai/moveworks-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Available upon request Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4090)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Alternative Product [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) 4.5 [(830)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) Ratings Breakdown - 4.10Ease of use - 4.16Value for money - 4.25Customer support - 4.41Functionality Pricing Starting at $25.00 per month Get Price ## Automation Anywhere Aisera Solutions Pricing and Plans Starting price: $1.00 per year Free Trial Free Version Basic $1.00 per feature, per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Automation Anywhere Aisera Solutions Features - Popular features found in Customer Support CRM Email Management Knowledge Base Management Live Chat Service Level Agreement (SLA) Management - More features of Automation Anywhere Aisera Solutions Access Controls/Permissions Activity Dashboard Agent Collaboration Agent Governance AI Copilot AI/Machine Learning AI‑Powered Candidate Screening Alerts/Escalation Analytics API Asset Tracking Automated Routing Autonomous Task Execution Availability Management Change Management Chatbot Chat/Messaging Collaboration Tools Communication Management Compliance Management Configuration Management Contract/License Management Conversational AI Customizable Branding Customizable Frameworks Data Governance Data Visualization Drag & Drop Escalation Management Feedback Management For eCommerce For No-Code Development For Sales Teams/Organizations HR Automation HR System Integration Human-in-the-loop (HITL) Incident Management Integration Management Interview & Scheduling Agent Knowledge Base Integration Machine Learning Memory Management Mobile App Monitoring Multi-Channel Communication Multi-Language Multiple LLM Models Natural Language Interface Natural Language Processing Point of Sale (POS) Policy Enforcement Pre-built Templates Predictive Analytics Proactive Error Detection Proactive Intervention Proactive Tasking Problem Management Project Management Prompt Engineering Release Management Reporting/Analytics Reporting & Statistics Role-Based Permissions Scalability Scheduling Self Service Portal Service Catalog Simulation and Scenario Generation Social Media Integration Support Ticket Management Third-Party Integration Ticket Management Ticket Reservations Usage Tracking/Analytics Virtual Personal Assistant (VPA) Visual Analytics Workflow Automation Workflow Management ## Automation Anywhere Aisera Solutions Integrations Agent Platform Integration rated undefined from -1 review ## Automation Anywhere Aisera Solutions User Reviews ## Automation Anywhere Aisera Solutions customer ratings - Overall rating: 4.5/5 - Total reviews: 2 ### Rating distribution - 5 stars: 1 reviews (50%) - 4 stars: 1 reviews (50%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4.5/5 --- Have you used Automation Anywhere Aisera Solutions and would like to share your experience with others? ### Aisera tech is on the cusp of its true potential, but dedication to customer success is stellar - Overall rating: 4/5 - Reviewer: Joel S. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it's been great partnering with our colleagues at Aisera in not only deploying and expanding our implementation of their solution, but helping influencing the product roadmap as well. The solution feels substantial and powerful, but relatively lightweight from an administrative perspective. While we have benefitted from working so closely with our Customer Success Manager and the Product team, we are still eagerly awaiting a formal customer support program to be established, which would increase the feeling of ease and security we have in maintaining our implementation, and the tracking of of trouble tickets to resolution. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Aisera is young and has a still-developing platform that somehow manages to deliver pretty amazing results from the jump. What really makes working with Aisera enjoyable and boosts the performance of their product as it continues to mature is the effort and availability they dedicate to collaborative partnership. The Aisera team is intimately familiar with our use case, our objectives, our systems, and our team -- primary and secondary stakeholders, product managers, and development engineers on BOTH sides. The level of engagement we enjoy with Aisera allows us to not only leverage the platform to the extent of its capabilities, as well as be creative designing the user experience and 8x8-specific functionality, but also move fast on delivering while staying in close sync. They are great partners and great people, and even sometimes difficult conversations are had with ease, openness, and understanding. #### Cons Though developing rapidly, the platform still has a way to go to make it more "hands-free" -- more than a year in, though we are deflecting at a strong rate, considerable manual administration and tuning are still required. Content management options are also more limited than we'd like, though we know improvements are coming soon, and we are able to see our feedback often rapidly be actioned in releases. --- ### Quick Turn arount Time on Issue Resolution - Overall rating: 5/5 - Reviewer: Eva K. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered I love the fact, that I have the ability to choose my preferences, i.e I can opt to choose the Chat option instead of the Social media option #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros A great web platform that is accessible from any device, & we have been able to resolve customer queries quickly, even when working remotely. #### Cons When there are many client support request issues, and one is using a mobile phone, the platform is quite slow. --- Showing 1 - 2 of 2 Reviews ## Other Top Recommended Customer Support Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4090) Recently recommended **9** times [HelpCrunch](https://www.softwareadvice.com/crm/helpcrunch-profile/) **4.8** (195) Recently recommended **7** times [Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) **4.5** (3473) Recently recommended **0** times [Zoho Desk](https://www.softwareadvice.com/crm/zoho-desk-profile/) **4.5** (2215) Recently recommended **0** times Stuck Between Options? 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