Bookwhen vs CrowdChange

RATING:

4.9

(178)

Bookwhen has 178 reviews and a rating of 4.86 / 5 stars vs CrowdChange which has 58 reviews and a rating of 4.79 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (178)
4.8 (58)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 10, 2024
April 22, 2024
Pros/Cons
  • Pros

  • I have been really impressed with how easy it is to use and also how responsive the customer care have been if I have got stuck with anything. The cost too is so reasonable.
  • The scheduling is great and customers love the online booking system.
  • Cons

  • If I accidentally click on our own account link, I can't sign in as admin, so I have to re-enter the general Bookwhen page to log in.
  • Users find it challenging to cancel bookings and they have to explore deep to find it.
Read all user reviews
  • Pros

  • We have used this platform for free events, complex events and tribute cards. It is versatile and the development team is eager to move forward in accommodate everything we have thrown their way.
  • We were in a time crunch and the setup process was quick, seamless and well supported by their team. The interface is intuitive and the ability to customize the page is helpful.
  • Cons

  • Limited layout options on the donation/event registration pages. Need more options to add information and personalize pages.
  • Changing registrant information after they've registered can be a bit tricky.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos