Bookwhen vs Events.com

RATING:

4.9

(178)

Bookwhen has 178 reviews and a rating of 4.86 / 5 stars vs Events.com which has 35 reviews and a rating of 4.6 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (178)
4.6 (35)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
May 10, 2024
May 11, 2023
Pros/Cons
  • Pros

  • I have been really impressed with how easy it is to use and also how responsive the customer care have been if I have got stuck with anything. The cost too is so reasonable.
  • The scheduling is great and customers love the online booking system.
  • Cons

  • If I accidentally click on our own account link, I can't sign in as admin, so I have to re-enter the general Bookwhen page to log in.
  • Users find it challenging to cancel bookings and they have to explore deep to find it.
Read all user reviews
  • Pros

  • Easy to use, love how you can duplicate events during set up and best part is choice of payment platform- as an event organizer getting paid within days of ticket sales is great.
  • System was easy to use, great customer support and the employees we dealt with would go out of their way to help us.
  • Cons

  • The system was not geared to endurance events and it limited us in what we could do in the endurance industry.
  • There should be options for non-binary and other. With the multi selection question, there's no option to add other with an if other question.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos