Brushfire vs InEvent
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
4.3 / 5
Value for Money
4.6 / 5
4.3 / 5
Customer Support
4.8 / 5
4.8 / 5
Functionality
4.4 / 5
4.4 / 5
Last Review Written
June 14, 2024
April 5, 2023
Pros/Cons
Pros
- They are very responsive, helpful, and friendly. Having worked with other event platforms this makes a huge difference.
- I like the ease of use on the user experience end. Customer support from the Brushfire team is outstanding.
- The pricing is fair, and there are only two price models, so it's simple enough. It's exactly what it sounds like, and it's great.
Cons
- Pulling reports feels confusing and hard. We had a hard time figuring out how many tickets were meal tickets versus tickets.
- Sometimes the layout of content and where to make edits is confusing. There might be a more intuitive layout option.
- There are only a few minor things that have been an issue such as the inability to take certain options (like access codes) off of the page. It has been confused multiple times for promo codes.
Pros
- They help you to quickly learn how to prepare and use the platform in an easy and friendly way. Our favourite part has been having this incredible and professional support.
- The team is always available and super friendly. It is reassuring to know that there is always someone to help at any time.
- A great experience, each and every team member is very supportive and has guided me. The platform has great capabilities, and I will strongly recommend the same.
Cons
- I have never been so frustrated, disappointed, and upset by any company. We demoed this product and asked several questions to ensure that this product would meet our minimum requirements.
- What I dislike the most are things that I can't control, such as automatic emails that go to my customers, or functions that result in a lot of work on my end.
- Can be hard to navigate sometimes and find how to edit your agenda.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2023
FrontRunners
2022
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
