Brushfire vs Sparxo
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
4.6 / 5
Value for Money
4.6 / 5
4.6 / 5
Customer Support
4.8 / 5
4.7 / 5
Functionality
4.4 / 5
4.5 / 5
Last Review Written
June 14, 2024
October 19, 2022
Pros/Cons
Pros
- I like the ease of use on the user experience end. Customer support from the Brushfire team is outstanding.
- Sign in was amazing! so easy. The data at the end was super useful as well.
- Customer Service is top notch. They have been so helpful answering questions and helping us customize to our needs.
Cons
- Pulling reports feels confusing and hard. We had a hard time figuring out how many tickets were meal tickets versus tickets.
- Sometimes the layout of content and where to make edits is confusing. There might be a more intuitive layout option.
- There are only a few minor things that have been an issue such as the inability to take certain options (like access codes) off of the page. It has been confused multiple times for promo codes.
Pros
- I love that they stay in the Facebook event universe, rather than going to another ticketing app with other ads. I also love how seamless the payment and check-in features are.
- Super easy to use, waitlist functionality works perfectly and the design is really professional. Way better than Eventbrite.
- Great for small businesses. Not too costly which is a great help & makes it easy to promote on our own website.
Cons
- The inability to link social media platforms and lack of scalable fees similar to Sparxo's fees is a struggle.
- Losing data from an expired event ( how much was each ticket).
- Lack of Salesforce integration and integration on other social channels.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2023
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
