CrowdChange

RATING:

4.8

(57)

About CrowdChange

CrowdChange is an all-in-one fundraising solution that helps organizations create unlimited campaigns with robust features for peer-to-peer, DIY and ticketed events, donation matching, and much more. Developed with a sleek and user-friendly design, simply turn on the features you need to make your event a success. No coding is needed. CrowdChange integrates with CRM tools such as Salesforce, Donor Perfect, and RE. Our free one-to-one support ensures your campaigns will be set up for success.

CrowdChange Pricing

Starting price: 

$499.00 per year

Free trial: 

Not Available

Free version: 

Not Available

CrowdChange Fundraising Platform

CrowdChange Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for CrowdChange

1 - 5 of 57 Reviews

User Profile

Ryan

Verified reviewer

Fund-Raising, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Great product and customer service

Very positive experience and I'd recommend them to any organization that's looking for an online giving platform that's easy to use, but robust enough to meet your advanced needs.

PROS

CrowdChange is easy to use for the Foundation and for the donor/customer experience. The gamification is great and drives increased revenue. Our first Giving Tuesday with CrowdChange saw a 10x increase in donations! The customer service has been outstanding and their team is all about making things a win-win and helping our Foundation be most successful. The best partner vendor I've worked with thus far!

CONS

I haven't found an issue with CrowdChange yet!

Reasons for switching to CrowdChange

increased functionality with CrowdChange

Falyn

Non-Profit Organization Management, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Incredible Product and Incredible Service

Incredible experience from day 1! The whole team at CrowdChange is a pleasure to work with and their product has been well received by both internal and external stakeholders

PROS

Easy to use/train staff Don't need to know how to code to setup an event page Incredible support (timely and helpful) Easy UX for fundraisers/donors Willing to work with clients to continue to better their product

CONS

Nothing.. Crowdchange continues to evolve and advance their product offerings

Reason for choosing CrowdChange

better UX, better offering, fully branded fundraising pages

Reasons for switching to CrowdChange

Cost, UX, and easier for staff to manage (setup fundraising pages)

Fay

Philanthropy, 51-200 employees

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Best thing my sorority found!

PROS

I liked how easy it was to manage, you can set up any/all ticket tiers for your event, set up teams, track personal donations, leaderboards, and so much more! Travis (partner success manager) was so helpful and attentive- he reached out to me the night of my event and helped me set up some last-minute ticket tiers that he saw I was struggling with.

CONS

I liked everything, honestly! Nothing bothered me at all.

Reasons for switching to CrowdChange

Omegafi was not user-friendly and it wasn't very accessible from the manager side either.

Padmaja

Higher Education, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

Crowdchange - A Portal for fundraising and Donor Management

Crowdchange customer service is very good. They are polite and tries to help us to resolve our issues immediately or provide an alternate plan. Payment processing, Reports and Integration to Donor perfect is a feature which goes through smoothly.

PROS

1) Tax receipts feature is very easy to configure 2) Donor Reports are helpful in tracking and reconciling the donation received. 3) Easy access to the templates to create the fundraising campaign. 3) Account Manager and the customer service is the best. They respond to our email in 2-4 hours and helps us through remote call which is of great help.

CONS

1) There are features which are not customizable. Example : Service Fee - They do have option for yes and no which is good. Our requirement is to charge only the CC fee and not all the service fee. 2) Advanced features like changing the structure of the fee based on the number of cards opted during the registration is not available. 3) Registration: They have standardized template. which is not customizable.

Reasons for switching to CrowdChange

The features which were required for us was present mostly in Crowdchange compared to Raiseredge.

Jenny

Non-Profit Organization Management, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

New user of CrowdChange software

Before CrowdChange, we were using a variety of donation and event management systems. The problem was that they did not integrate with each other and we were not able to get consistent reports for accounting. CrowdChange allows us to run all events with one system but still have enough flexibility to address individual department needs.

PROS

The CrowdChange team helped us a lot with set up, including addressing our complex banking needs. We have several departments and need to route payments to different bank accounts, including accounts in a different currency. CrowdChange was able to help us deal with it appropriately. CrowdChange was also happy to help our individual department leads with their own events and fundraising needs.

CONS

I would like to see some tiered pricing options geared towards non-profit organizations. The fees can occasionally be high. Luckily CrowdChange heard us on this and we will be discussing it with them further.

Reason for choosing CrowdChange

These alternative products were already used by various department leads, however we needed one consistent product that generated useful reports.

Reasons for switching to CrowdChange

We needed one consistent software to be used by all departments.