Eden Workplace vs Purplepass Ticketing

RATING:

4.8

(69)

Eden Workplace has 69 reviews and a rating of 4.81 / 5 stars vs Purplepass Ticketing which has 224 reviews and a rating of 4.88 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (69)
4.9 (224)
Ease-of-Use
5 / 5
5 / 5
Value for Money
5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 10, 2023
March 13, 2024
Pros/Cons
  • Pros

  • Ease of use - our employees understood everything for quickly.
  • My overall experience with Eden is really great because it is user-friendly and very easy to use. I think the reservation process is pretty straightforward and not at all time-consuming.
  • Cons

  • Nothing that I can think of that is missing from software.
  • The only thing that is missing right now are the features they didn't roll out yet. I can't wait to check out the desk reservation and room booking features once they launch.
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  • Pros

  • They get back to you promptly, are super friendly, and work to resolve everything quickly.
  • I liked the extra marketing, easy to use website, the slickness of how my ticketing page looked to costumers, getting paid was easy, adding offers/discounts was super simple 11/10 would recommend.
  • Cons

  • Could not even find that myself on the site. I can't say enough about how bad the promoter site portion is, and how they need to fix this.
  • The only issues we had were user errors and my personal misunderstandings. I set it up as one week-long event, rather than multiple days and events throughout the week.
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Pricing Range
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$
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos