Eventbrite is a cloud-based event management and ticketing platform that allows users to organize events and sell online tickets for events like charity programs, music festivals, conferences, among others. The product can be accessed through a native mobile app that can also scan printed tickets.

Eventbrite offers functionalities such as creating, tracking, promoting and analyzing events. The solution also allows users to customize the designs and registration pages of events on the basis of theme or the type of event.

The analytics module helps users analyze the success of events, and users can see areas in need of improvement.

Eventbrite can integrate with other marketing platforms, including MailChimp and HubSpot. It also provides customer support and a knowledge base for users. The solution is free to access and users are charged only after they have made a sale.

Event creation
Event creation

Event creation

Summary dashboard

Summary dashboard

Mobile app

Mobile app

Supported Operating System(s):

Web browser (OS agnostic)



1,004 Reviews of Eventbrite

Overall rating

4.5 / 5 stars

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Kimberley from Upstagecenter

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

New user

The presentation of my end product is so spectacular I was amazed when I saw it I am still learning all this software has to offer. However I’m always at ease when I start it up

Pros

As a new user I have found it to be extremely useful and easy to navigate I am still learning the software, however I am excited to get it done

Cons

No cons at this present time I am a new user, I will stay dilegent to my reviews and post any shall I come upon any.

Review Source: Capterra

Barb from Nei-Turner Media Group, Inc.

Number of employees:  11-50 employees

Ease-of-use

Functionality

November 2018

Love the functionality, do not love the fees

Pros

We love that we can use Eventbrite for all of our tickets to our various events. It's easy to set up, share, and track. We can also download our attendee list in order to email them through our email software. There are excellent statistics and information that we can use to compare events and year over year results.

Cons

The fees continue to increase, so on some ticketed events we only receive about 65% of the gross sales. The app only shows gross sales, so we have to remember to do the math to see our actual net income. We often pass the fees on to our attendees, but in some cases that inhibits ticket sales.

Review Source: Capterra
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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Eventbrite

Pros

Awesome to use for my own events but I most love this software to help me look for fun things to do around my town!

Cons

I personally think there should be more decorative features.

Review Source: Capterra
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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Customer support

Functionality

November 2018

Best way to promote and manage an event

Pros

It’s amazing, it doesn’t charge any money for free events and lets clients have their tickets for your event effortlessly. When I used it for a free event that my organization hosted it allowed us to organize the attendees using barcodes which was very praised by our organizating and logistics team.

Cons

To be honest while using it I didn’t encounter anything that I disliked about it

Review Source: Capterra

Lenore from RC Kelly Law Associates, LLC

Number of employees:  11-50 employees

Ease-of-use

Functionality

November 2018

Great for listing and attending events

Pros

Easily create events and search for events. Good visibility. Like the ability to charge for events.

Cons

Fees are a little high for Professional version when accepting tickets.

Review Source: Capterra
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Customer support

Functionality

November 2018

Excellect source for event planning

Pros

The speed of the notices when an event registration is submitted

Cons

Nothing!Love this program. Very easy to use.

Review Source: Capterra

Terri from Health Care Center for the Homeless, Inc.

Industry:  Non-profits

Number of employees:  51-200 employees

Ease-of-use

Functionality

November 2018

A Lifesaver for Our Events

Pros

This has become so useful for our events. We have at least one a year, including our main fundraising event. This has simplified the ticket sales situation and we have even added our sponsorship opportunities to the site. I like that you can make donations through this as well. It is beneficial that the purchaser pays the processing fee.

Cons

While I like that it asks the purchaser to pay the fee, I wish we had the option to give the purchaser the choice as to whether or not they paid it. While this might seem a bit contradictory, there are different mind sets with making a donor or ticket purchaser pay the processing fees. I appreciate it, but some feel the fees are the cost of doing business and that should not be passed on. So I wish we had the option to make that choice.

Review Source
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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Eventbrite is the best.

Pros

I like Eventbrite because it is easy to set up for any event. It has a very user-friendly​ interface which makes it simple to use for anyone.

Cons

I have nothing negative to say about Eventbrite.

Review Source: Capterra
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Verified Reviewer

Number of employees:  501-1,000 employees

Ease-of-use

Functionality

November 2018

Easy and effective

Pros

I think the software does what it needs to do very efficiently. The app works great also

Cons

I would like to be able to download content on the app so I do not need data to get my tickets at an event

Review Source: Capterra

Chris from Irevive Bodyworks

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Love to make the event brite

Pros

It was really wonderful. It was ready to navigate and is a great to use.

Cons

I really like the system so I don’t have much to complain about.

Review Source: Capterra
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Verified Reviewer

Number of employees:  1 employee

Ease-of-use

Functionality

November 2018

Eventbrite

Pros

I like using this software for big events and parties. I like that I customize it to my style and the style of the party or event.

Cons

I did not like how some options seem limited while others seem overwhelming.

Review Source: Capterra

Alec from Lessonly

Industry:  Software & technology

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Love This

Pros

Eventbrite is a wonderful way to manage events and track attendance. From a user perspective signing up for events is so easy and requires little to no software experience.

Cons

Our admin complains about the support. Sometimes their response time is not as quick as one would hope for (but who does?)

Review Source

William from CCEF

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Great software, not as powerful as I thought it would be

Pros

I love the way eventbrite looks. When attendees arrive at the site, they get a very professional presentation. Up until Cvents recent visual update, this was the best looking software in the game. It's also very easy to use. So if your staff are not experienced event planners, it's no problem! They could learn this extremely quickly.

Cons

I thought it was the best in the business, but it has a lot less flexibility than Cvent and Regonline. Eventbrite is based off of a ticketing paradigm. Since it's a ticket, some advanced options are not available. One problem we run into is that we apply discount codes. If you apply a 100% discount code (someone gets to attend for free, happens all the time), it will cancel the ticket! So then we as event planners have to go back in and re-register people or have them do it themselves. Customer service doesn't have any great solutions for this problem either.

Review Source: Capterra

Shannon from Megalomedia

Number of employees:  51-200 employees

Ease-of-use

Functionality

November 2018

User Friendly

Great, would definitely recommend to anyone looking to create a quick, easy event invite.

Pros

A great user-friendly way to create an event invite.

Cons

Could include a bit more functionality and fun features.

Review Source: Capterra

Lindsey from Bricker & Eckler LLP

Number of employees:  201-500 employees

Ease-of-use

Functionality

November 2018

The future is Event-brite!

As I stated above, it gives me ease of mind. I know I can trust Eventbrite, and I know my money is going to it's intended place and I won't get scammed. It's not easy to find that comfort on the internet these days!

Pros

The familiarity. I am constantly looking at the upcoming events in my city, both personal and professional. When I see that the tickets are sold through Eventbrite, I know the event is legit. It's comforting to fully trust a company and know that your money is going exactly where you think it is going. It's nice to know it's not a scam!

Cons

I really do not have any critiques to this software. It is a comprehensive and easy to use software that does exactly what I want it to. Who could ask for more?

Review Source: Capterra
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Verified Reviewer

Number of employees:  1 employee

Ease-of-use

Functionality

November 2018

Eventbrite review

Pros

I have been able to purchase numerous tickets through event bright and save it on my phone

Cons

The extra tax that you have to pay instead of paying cash in person

Review Source: Capterra
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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Robust Event Registration Platform

Pros

Eventbrite makes i easy to setup an event. If you already have one event set up, and you want to repeat the same event several times, you can just duplicate the event. Setting up several payment options is also quite easy to do.

Cons

Not all of the locations for the settings are intuitive. You might have to go to a tab that seems unrelated to you to access a certain feature. The transaction fees for paid events is quite high, but free events are still easy to make.

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Functionality

November 2018

Standard for Event Promotion

Pros

I have used this specifically for promoting corporate events in multiple cities. This software is incredibly easy to use and should be standard for any event large or small. Great for both promotion and RSVP management.

Cons

The branding elements are minimal and you lose traffic to your website if you typically use a landing page for marketing and RSVP purposes

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  1 employee

Ease-of-use

Functionality

November 2018

Great Way to Manage an Event

Pros

Eventbrite is a great way to manage invitations for professional events. It's a lot easier than having a dedicated person in your office try to manage all the invitees to your event.

Cons

Not everyone that was invited had an Eventbrite account, but the accounts were easy to set up and eventually everyone got on the same page.

Review Source: Capterra

Michael from Teksavers

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Absolutely Incredible for Conferences/Shows

Wouldn't use any other app.

Pros

How easy this application is to use! It seems to be the top competitor in regards to event planning, as it's very well integrated into so many other applications. Booking is easy and you are notified well in advance with tickets and event details.

Cons

Navigation could be a little bit more intuitive.

Review Source: Capterra

Displaying 1 - 20 of 1,004 reviews