Eventbrite Software


 

Eventbrite is a cloud-based event management and ticketing platform that allows users to organize events and sell online tickets for events like charity programs, music festivals, conferences, among others. The product can be accessed through a native mobile app that can also scan printed tickets.

Eventbrite offers functionalities such as creating, tracking, promoting and analyzing events. The solution also allows users to customize the designs and registration pages of events on the basis of theme or the type of event.

The analytics module helps users analyze the success of events, and users can see areas in need of improvement.

Eventbrite can integrate with other marketing platforms, including MailChimp and HubSpot. It also provides customer support and a knowledge base for users. The solution is free to access and users are charged only after they have made a sale.

 

Eventbrite - Event creation
 
  • Eventbrite - Event creation
    Event creation
  • Eventbrite - Summary dashboard
    Summary dashboard
  • Eventbrite - Mobile app
    Mobile app
Supported Operating System(s):
Web browser (OS agnostic)

243 Reviews of Eventbrite

 

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Software Advice Reviews (121)
More Reviews (122)

Showing 1-20 of 121

JASVIN from UNLV, NEVADA MS IN MECHANICAL ENGINEERING
Specialty: Education
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2017

October 2017

reliable event management software and recommended by topmost companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

their online RSVP's system and convenience to RSVP or organize foe an event is so magically wonderful. in fact it would not be futile to say that from planning to promoting and selling and doing rsvp online has made life easy and so creating an event.

Pros

it has been a long since i have been using this event management software for my institution to register students and setup an event. had this software not been here, it would be a cumbersome task to register students for an event. and to make any event successful audience attendance is the primary source as well as management. It functions in both the region. In las vegas they have a huge market, where they plan, promote, and sell all the show tickets and they are linked up the engineering department of regional schools and state university.

Cons

it is considered as one of the largest event community spanning all over america and such perfect planning of an event is also needed to outrun this software. in short, i am not so sure about this software's negative side. i would say their service fees and fees per ticket percent rate are high and it does affect the reach of audience attendance.

 
 

Louise from City in Focus
Specialty: Community organizations
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Eventbrite - simple to use and effective

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Generally once you get set up with this platform it will make your event management breezy.

Pros

I like the payment options for our organisation. We no longer have to handle cash or cards at our events. The payouts and reports is excellent.

Cons

The templates are not as creative or flexible as some other platforms. I would like a few more options on the template side for emails and then Ii may use the product for more of our marketing pieces. At the moment we couple Eventbrite for ticketing with Mailchimp for marketing.

 
 

Jazmin from Flour Bakery + Cafe
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Eventbrite is what we use to help book our events

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It's easy to use and makes scheduling and filling events so much easier. It avoids double booking a seat and people are familiar with using it.

Cons

The fee associated with using Eventbrite can be annoying when setting the costs of an event. Depending on how often you use this, it might be more beneficial to cover the costs yourself vs including it in the price of the event.

 
 

Thomas from btn
Specialty: Entertainment
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

It was great to use.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I was able to find great events for reasonable prices for my friends and I. The site was very easy to use.

Cons

Afterwards, they sent me quite a few emails of events I'm not really interested in just because I live in the city.

 
 

Daniel from MindSpring
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Eventbrite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like how easy it is to use, and you can use your phone to get into the event. A lot of events are using Eventbrite now.

Cons

Sometimes searching on Eventbrite can be tough. Or, sometimes the titles of events can be different than just saying where the event is (bars).

 
 

Brent from ClientSuccess
Specialty: Software/IT
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

A great way to collect and distribute tickets for events, small to large.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Generally a great platform for event managers. Definitely an innovative way to sell and manage tickets.

Pros

I've used Eventbrite for events with sales and it works very well.
Eventbrite is generally well known and people are comfortable purchasing large tickets through the platform.
Fees are reasonable.
Lots of options and configurability.

Cons

Design UI could be a little more user-friendly, but it's not bad. If you're a marketer or experience at all in design, it's no problem, but might potentially be a challenge for a first time user with no experience elsewhere.

 
 

Amy from Harvest Community Church
Specialty: Non-profits
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

All in one event management

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Since discovering Eventbrite my job has become much easier! Eventbrite has helped us better organize our events and communicate with attendees more easily and accurately than we had before. Eventbrite is great for us because we don't have a way to collect credit card payments so this platform has been an added bonus for us. With the option to pass the credit card surcharge onto the customer we're not taking a hit on the registration fee which is another bonus.

Pros

Payment collection, organization, reports, communication

Cons

The reports can be tricky to find exactly what you're looking for.

 
 

Marquise from Go4It!
Specialty: Non-profits
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

The easiest ticket site I've ever used!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

What I like most about this ticket purchase website is how easy it is to use!! Also I got notified immediately after the ticket purchase

Cons

It would be better to see more advertising for this company so that i could tell people more about it without them being confused

 
 

April from Ask April Love
Specialty: Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Good Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great product and continues to become more user friendly.

Pros

The integration with Facebook.

Cons

Can become confusing with regards to promotions.

 
 

Mary from Slippery Rock University
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Eventbrite

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I use Eventbrite to RSVP to SXSW events. I find it easy to use, and it is consistent.

 
 

Ro from ITF
Specialty: Media & entertainment
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Eventbrite - Great and easy to use as a promoter.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Used a promoter regulary. Very inutitative and easy to use.

Pros

Ease of use

Cons

Offline use

 
 

Stephanie from Augmented acoustics
Specialty: Entertainment
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Very useful app !

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Cannot attend sxsw without it !! Eventbrite lists all the events in town, a must have app on your mobile

Cons

I don't see any cons to this product. I'm happy with it like it is - and I'd recommend to anyone- any day.

 
 

Tony from Weird Enough Productions
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Good, but not too good

Ease-of-use

Functionality

Product Quality

Customer Support

I've used eventbrite multiple times for general reservations and rsvping to events. Its a decent platform but I feel some added mobile functionality could help it

Pros

Its cheap, really straight forward

Cons

Its a little buggy on mobile sometimes.

 
 

Kirsten from WMG
Specialty: Media & entertainment
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

Quick and generally easy

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

When your auto-fill is on, it's super easy to register for an event. Overall, it's easy to get a high level view of an event, and register, which matters most.

Cons

Sometimes you have to dig a little to find "additional details". Would be great if this was easier to access and of the format of descriptions was more consistent.

 
 

Sai from Info Tech
Specialty: Entertainment
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Great App

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Let's you purchase tickets for almost anything. I purchased tickets many times here starting from meet ups to conferences.

Cons

The fees is higher some cases. Other than that the the website works perfect in all cases. Pls look into the pricing.

 
 

Maritza from Realize Strategies
Specialty: Consulting
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Event Registration

Ease-of-use

Functionality

Product Quality

Customer Support

For the registrant the process is seamless, however, Eventbrite could improve their backend experience for those putting on the event. For example, not all event hosts have the digital capability to scan everyone's ticket. It would be helpful to non-profits or organizations who are boot strapping to more easily be able to download an excel sheet of attendees, or load names directly to a name badge template.

 
 

Marcus from Global Chamber Austin
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

E vent bright

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I enjoy using this software for both small and large events. Super helpful to maintain communication with attendees. Allows easy follow up after the event.

Pros

Handles customers payments quickly and easily.

Cons

Needs more of a Q&A section for promoters.

 
 

Michael from Win2day
Specialty: Entertainment
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Easy to use and helpful

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Eventbrite gives you a good overview about upcoming events.
The UX is intuitive. I especially like the iphone wallet function where you can send the event invitation to the iphone wallet.

Pros

Easy to use
Iphone wallet function

Cons

Nothing

 
 

Jody from Parts-People.com
Specialty: Retail
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Eventbrite has helped my SX Experiece

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Like using eventbrite for knowledge of what's going on, and for RSVP. It ROCKS!!!

Pros

RSVP Feature

Cons

Not the product, but I use to not have mobile data, was hard to keep up on wifi.

 
 

Michelle from Mh canada
Specialty: Food & beverage
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

March 2017

March 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Good app, until you search by day. This could be improved to see everything for a day.

 
 
 
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Showing 1-20 of 122


October 2017

October 2017

Incredibly convenient

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
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Pros

Great way to organize the invitee and attendees for any event. App works great, website is easy to maneuver, and is free!

Source: GetApp
 

Rohit from The Trust for Public Land
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Our field offices use Eventbrite to send out invites to local events.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
Value
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Pros

I like that it is intuitive, anyone can set up an event and easily track event registrations. They can also upload their own email list.

Cons

I wish that the platform interacted better with existing CRM databases. We have a donor database with IDs and event attendance history, and I would like to be able to export data from Eventbrite in a format that can easily be uploaded to the database.

Source: Capterra
 

Mariah from BHHS

October 2017

October 2017

Ease to use and good for events

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Being able to put in emails and have them mass sent an event is great. Our company is on the larger side and Eventbrite allows us to send our invites for events with no problems at all. The templates are great and make for ease when constructing the form

Cons

When accepting the event, you are then put in their system and they will email you when you may not want to receive their emails at all.

Source: Capterra
 

Jonathan from GTJobs Ltd Recruitment

October 2017

October 2017

Event brute has quickly helped me find nearby networking events which has been helpful to my busines

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Support

From finding upcoming free business networking events near to where I live which has helped me to grow my sales and income for my start up business

Pros

Event brite shows me the nearest free business networking events which are invaluable to me as a start up business

Cons

Event brite website is far far to cluttered and not laid out in an easy to use format - the site needs a redesign with top quality graphic designers who understand usability

Source: Capterra
 


October 2017

October 2017

Eventbrite's free version is a blessing to track and register people for free events!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Eventbrite shines with its free and low cost event ticketing features. I've mostly used it for free or comped events that involve simply checking people in off a list. There's an app or printable lists you can check off and live update as you go.

Cons

Eventbrite gets more complicated with larger scale projects. I would definitely only use it for small or free events.

Source: Capterra
 

Christina from Christina Perera Ministries

October 2017

October 2017

Eventbrite is an affordable option for event ticketing especially for non-profits.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ability to create multiple types of tickets for various events, helps ensure we are planning for the appropriate number of people.

Cons

The only option to collect payment is currently pay pal which charges a fee, adding other options such a donor box would be helpful!

Source: Capterra
 

Alexis from BizBash
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Easy and free registration platform. Very user friendly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Super easy platform to set up events for beginners and people with low budgets, yet highly effective.

Pros

This platform is super easy to use for all events. Set up is self-explanatory and can be used for all ranges of events or to set event reminders for upcoming dates. The integration is great and can be shared easily to Facebook, etc.

Cons

I wish you could customize the platform a little more and make the website portion more designed to fit your event branding.

Source: Capterra
 

Anna from AST
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

It is very easy to set up and very easy for those registering to attend your event.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Value
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Easy to use. Reduces time managing registrations. Low cost. No spreadsheets!!

Pros

It's ease of use and how you can personlise it to your companies look and feel. People are also very famililar with event brite and are happy to use it and sign up.

Cons

If you are running break out rooms and mini events it's difficult to break down the eventbrite invitation. The page showing you has registered isn't very easy to understand. It's only ideal for small and easy events.

Source: Capterra
 

Jordan from Applied Satellite Technology

August 2017

August 2017

Easy to use with all the functionality needed!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

very easy to use
lots of functionality
free to use!
allows me to created small to medium sized events for staff and clients

Cons

there could be more functions but would expect to pay a premium for this.
would like it to be a bit more editable

Source: Capterra
 

Suryakant from Spikesngrass.com

August 2017

August 2017

It Was Good Experience with Eventbrite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use, and event history is as your finger tips
Wonderful phone support at all hours
Easy to set up event

Cons

Discount codes are difficult to customize for our situation
Can't seem to get notification sent out when I upload the distribution list
Auto full would be nice when I have to register people, I have to reenter every time the same people and it can be time-consuming
Ability to email attendees an attachment. We send out speaker slides to all attendees the day before the event. I can't do that currently. Just the ability to email all attendees would be awesome

Source: Capterra
 

Jordan from Oil & Energy
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Easy to use event planning tool with a great GUI

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We trialed Eventbrite for a recent internal office party and found the software intuitive, customizable and most importantly, invites were out the door in minutes!

Cons

very little for the price. I would expect to pay more for features such as a 'from scratch' designer and social authentication with our CRM

Source: Capterra
 

Rachel from Exigence

July 2017

July 2017

Great App to Connect with the World Around Me

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that everything about this software is personalized. It's cool that I get to select exactly what type of activities I enjoy and input my location so I am shown only those that relate to me. It saves me time searching endlessly.

Cons

It was difficult to navigate the software at first, to figure out where my tickets were and how to browse, but I learned relatively quickly, just like any other app.

Source: Capterra
 

Gregory from Entertainment

July 2017

July 2017

Great idea ... but really bad and extremely slow customer support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Pros

The COST can't be beat. It's great to be able to do this without fees of other traditional Ticketing agencies charge

Cons

really bad and extremely slow customer support! I emailed a question after waiting on hold on the phone for over an hour and got a response A WEEK LATER. Pretty bad!

Source: Capterra
 

Sara from New Community church

June 2017

June 2017

Our go-to event registration tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Eventbrite does it all! It's super easy to use, and the flexibility and functionality allows us to utilize it for free and paid events. Even if you have one event happening multiple times, Eventbrite makes it easy for people to choose their date and get the information they need.

Source: Capterra
 

Michele from Palazzo Vitturi srl
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

speedy event management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

nothing to dislike, really. it's very simple. nicely designed. it's my favorite tool to manage our events

Pros

it's very easy to manage the event management in our hotel, from 'mini meetings' to more important venues I like it it's very easy and powerful

Source: Capterra
 

Dale from Dayspring Technologies

June 2017

June 2017

EventBrite makes event registration easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Eventbrite is easy to use, makes ticketing and checkout easy. The reminders and receipting features are great too.

Cons

There is a very limited Salesforce integration, and it would be nice to have more features built out.

Source: Capterra
 

Marilyn from FireEscape Youth Ministry
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

We use Eventbrite for concerts and events and they do a great job for us.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Advertising our events is of supreme importance to the success of the event- and the ease with which our patrons can purchase tickets and find out information about the event is crucial. This site fulfills our needs about our events.

Pros

The signup and is simple to use, the site is easy to navigate. Every little thing is explained in god detail so there is no confusion when you post events.

Source: Capterra
 

Jeanette from PartnerHero

May 2017

May 2017

I used it for a cultural event I organized in my city and registration was easy for

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Pros

I love how easy it is for people to register. I believe that this is the new era of registering for events and the beginning to a successful event.

Cons

For a site that is made for sales of ANY kind to not have a customer support call in number and a slow response time is very inconvenient.

Source: Capterra
 

Chris from Wave Church
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Great promotional & administrative tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Simple to use & helpful for future promotions

Pros

This is such an effective tool for connecting with those interested in participating in any event you may be organizing

Cons

This is not yet a very well known software. My hope is that this will be used more in the future as it is so helpful

Source: Capterra
 

Ashley from Events Services

May 2017

May 2017

Eventbrite software review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I use this software to purchase tickets to local events and shows. It's pretty easy to maneuver around the site to get what I am looking for.

Source: Capterra
 
 
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