Eventbrite Software


 

Eventbrite is a cloud-based event management and ticketing platform that allows users to organize events and sell online tickets for events like charity programs, music festivals, conferences, among others. The product can be accessed through a native mobile app that can also scan printed tickets.

Eventbrite offers functionalities such as creating, tracking, promoting and analyzing events. The solution also allows users to customize the designs and registration pages of events on the basis of theme or the type of event.

The analytics module helps users analyze the success of events, and users can see areas in need of improvement.

Eventbrite can integrate with other marketing platforms, including MailChimp and HubSpot. It also provides customer support and a knowledge base for users. The solution is free to access and users are charged only after they have made a sale.

 

Eventbrite - Event creation
 
  • Eventbrite - Event creation
    Event creation
  • Eventbrite - Summary dashboard
    Summary dashboard
  • Eventbrite - Mobile app
    Mobile app
Supported Operating System(s):
Web browser (OS agnostic)

337 Reviews of Eventbrite

 

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Software Advice Reviews (150)
More Reviews (187)

Showing 1-20 of 150

Ken from sfdc
Specialty: Software & technology
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2018

April 2018

Great product for Event Management

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Able to register and manage many different types of events. The apps and website interface are very easy to use. Checking in event attendees is quick and easy.

Cons

I would like to see more customization options. It also needs better integration with other apps and software to easily pass data.

Review Source
 
 

rohit from nyu
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2018

April 2018

Best for event tickets

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy user Interface as well as attractive event description can be given in application as well on website which makes it more appealing.

Cons

Sometimes when you book a ticket for a show or function it doesn't email right away with your ticket. It takes time to deliver your ticket in your inbox.

Review Source
 
 

Kim from Cornerstone Calvary Chapel
Specialty: Non-profits
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

I love Eventbrite, but they recently had a high increase in their price and I was disappointed to find they don't seem to care about the little people.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

They manage the backend nicely, you can run a check or cash internally but include them in the count with everyone else, also they promote your events and they make it easy to communicate with your attendees.

Cons

They are too expensive and no longer offer a non-profit option, and I was very upset by this and am looking for another option, but no one else seems to have all the pieces together.

Review Source
 
 

Hilary from MUN
Specialty: Non-profits
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Great for small events

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Eventbrite is an easy to use tool for setting up events. It's well known by attendees so it's simple for them to sign up. Love how it lets you check people in. I'm not sure of it's functionality of large groups as we have used it on 50-120 people.

Cons

A few minor complaints: an attendee who didn't register but still shows up can't be easily checked in, the end date of ticket sales is set ten days after making the event so that has to be changed and you can't export the checked in attendee list to see who actually showed up easily.

Review Source
 
 

Amy from Harvest Community Church
Specialty: Non-profits
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Excellent Product for FREE

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Keep track of all of your attendees in one place! Collect funds, contact attendees, with added (paid) features like printing name tags.

Cons

Extras that would be helpful such as printing name tags are integrated with third party sites that will charge for their services. Excellent product if you're looking for basic event management functions.

Review Source
 
 

Vijay from Infobahn Softworld
Specialty: Software & technology
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Best event registration software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Register and manage all your fundraisers, tradeshows, event gatherings, public meetings, shows and seminars at one place as it is built on a cross platform.

Cons

I see there is a price for every event or show registration which i feel shy to ask the customers though.

Review Source
 
 

Sachin from Vodia Networks
Specialty: Software/IT
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Perfectly good Software for online event tickets

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

All good. Keep up the good work guys.

Pros

1) Straight to the point, no cuss no fuss.
2) Stupid people friendly. In short ease of use is optimum.
3) Don't know if anyone giving a competition to this software would survive for long.

Cons

1) Minor glitches when reloading the page sometimes, but that can happen with anyone.
2) Hardly anything to be said on the negative part.

Review Source
 
 

Jill from Main Line Health
Specialty: Non-profits
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2018

April 2018

Non-Profit Event Coordinator

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Eventbrite is so widely used now that it's a no-brainer when it comes to event management in all aspects. Many smaller non-profits are using it and the larger ones are tying it into their CRM as well to manage sign-ups, seating, etc.

Cons

I have nothing negative to say about EventBrite except maybe they can look into updating some of the very basic interface ?

Review Source
 
 

Matt from Vetter Software
Specialty: Internet companies
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Easy to use and you can't beat free!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Without fail, I use Eventbrite at every conference/trade show to manage my schedule and events. For a free app, the software performs phenomenally well in managing the admission process for my scheduled events.

Cons

I truly have no complaints. If anything, I wish the app would integrate more into one's "private life", but this is simply nitpicking.

Review Source
 
 

Matthew from Salvation Army Kroc Center Hawaii
Specialty: Non-profits
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2018

March 2018

Simple and fantastic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

People already KNOW Eventbrite! They are trusted and smooth. Using other platforms have caused issues with our attendees as some are unfamiliar and the processes are clunky. I appreciate the tools that allow us to remember all the details and pull of a much better event. The ticketing is great!

Cons

We have used Eventbrite for years and will not be changing anytime soon. They are coming out with new features and bug fixes regularly and we love it!

Review Source
 
 

Sarah from Infobahn Softworld
Specialty: Software & technology
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Best tradeshow and event management system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Coordinating tradeshows and events became very easy with a solution they had in this tool. They have a easy integration feature with excel.

Cons

Success has its own challenges, as your events grow the database becomes slightly instable, looks like a room for improvement.

Review Source
 
 

Taylor from candid marketing + communications
Specialty: Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Great for Organizing Events

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great integrations with other softwares and robust features!

Pros

Eventbrite makes it easy to customize the kind of ticket you want to sell and have a lot of features and event/ticket classifications that allows each event to be very customized. There is an option to have the ticket fees billed directly to the customer or to have the fees pulled from the overall event sales.

Cons

Sometimes is takes a while to find the customization or feature that you want for a specific ticket categorization but usually there is a solution to all needs.

Review Source
 
 

Lisa from Intern Abroad inc
Specialty: Non-profits
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Great Ticketing Software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

- Easy to use
- NPO gets reduced price
- User Friendly
- it has all the features for user to schedule on their end

Cons

I have not had any bad experiences so far.
I do not know why people pay lot of money for what they can get for free or cheaper price.

Review Source
 
 

Maddy from Infobahn Softworld
Specialty: Software & technology
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Eventbrite in a Nutshell

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We mainly used for partner events when we want a third party ownership of the event. It is also used when we want to have multi-day programs because the architecture of the offerings is better than our house built system.

Cons

I found it difficult to pull money back to our banks considering the large number of accounts and programs we have

Review Source
 
 

Sander from i-team global
Specialty: Software/IT
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Eventbrite has it all!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy setup of events- and attendees registration.
The tool allows you to send the invitations, check on bounces, and review who has clicked & RSVP'd.
You're able to manage waitlists, multiple ticket types, reimbursements, and custom order forms, all through the application.

Cons

Eventbrite should connect better with third-party integrations (i.e. Facebook, LinkedIn, etc.) rather than its own website.
Sometimes it can be difficult to get in contact with support which causes delays in having issues resolved.
It would be great if the analytics were more robust and expansive!

Review Source
 
 

Brent from ClientSuccess
Specialty: Software/IT
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Eventbrite helps us run small local events as well as a massive world-wide.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I highly recommend Eventbrite.

Pros

Eventbrite is great because it allows us to collect payment, registration, and issue tickets for several types of events. We use Eventbrite for small events of 10 or so attendees, medium sized events of 50-80 people and large complex, expensive events.

Cons

Eventbrite doesn't have a ton of flexibility when it comes to designing the main page of our events. They do allow us to add a custom graphic or photo, but there are limitations to other parts of the look.

Review Source
 
 

Stacy from Health and Housing
Specialty: Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Simplified Several Processes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Wonderful for nonprofits. Streamlined ticket and check-in processes and provided great back-end data.

Cons

Doesn’t allow for easy sharing on social media platforms which would be a great benefit for promotion.

Review Source
 
 

Chris from Kroc Center
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

Eventbrite is the best!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Working with various events I have enjoyed my experience with eventbrite. Really easy to use for customers, will help you track and keep your event organized without worry. The positives are lots of features, options for collecting payments, reporting, notifications, and use of app. It works great!

Cons

Their service fees are on the higher side. Would like to see more options for templates (use for promotion) which better fit what we're going for per event.

Review Source
 
 

Hasan from Envisioned Arts
Specialty: Festivals
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Eventbrite is an efficient & technologically progressive software, easy to use for patrons and organizers, but not without its own glitches.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I use this software a lot and compared against multiple event ticketing platforms, it is one of the best!

Pros

Eventbrite is an easy to use platform for patrons and organizers, with a plethora of customizable ticketing options for event administration. It's aesthetic is modern, and order history is very trackable.

Cons

As common with all ticketing software, there are glitches that sometimes can slow down processing or take some understanding to resolve. Event customer service varies per event.

Review Source
 
 

Sabrina from UC San Diego Health
Specialty: Software/IT
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2018

January 2018

Eventbrite is fantastic

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Very simple to use, efficient, few bugs, works well with merchant accounts. Eventbrite was a top pick for our event registration needs.

Cons

I wish Eventbrite had a calendar component to plug into our website. Without a calendar function, it forces us to have to use another 3rd party app.

Review Source
 
 
 
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Showing 1-20 of 187


April 2018

April 2018

Good tool for events

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like that events are easy to set up with Eventbrite. Almost everything you need to create, market, promote, and share your event is already built-in for your use. Even people who don't often organise events can grasp it easily with this tool.

Cons

Whenever I go back to the landing page, I find that it takes too long for me to go to the events I'm managing. There's barely any use for me to go to Eventbrite's home page and not see the things I'm going there for as an administrator.

Review Source: GetApp
 

Greg from Civil Air Patrol
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Excellent registration process for our events.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Free registration tracking program with little or not cost. Historic tracking of member engagement with our events. Ability to do credit card processing for paid events, while still getting free access for events with no ticket costs.

Pros

Eventbrite doesn't charge for events that don't have a registration fee. It gives me a full-featured registration program for my non-profit's events so I can track flow of communication, know who signed up and track event participation across the year. We only pay fees for the events that have an associated cost for attendance.

Cons

The software is so robust, there is a significant learning curve and it can be easy to miss one of the fields for communication that goes to attendees. Recently, there was a poorly worded addition to the Terms of Service that caused a bit of a flareup....claiming IP rights to things way out of line!....but management rolled that back pretty quickly. (If staff have a desire to write ToS that is out of line, will it happen again after this flareup settles down?? Be vigilant...)

Review Source: Capterra
 


April 2018

April 2018

Best platform for creating events and getting people registered.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's really easy to set up and also integrates easily with other tools which works out great. The platform also allows you to easily set up free and paid events!

Cons

I wish the cost structure would be different as it gets a bit pricey when you have to give a % of your ticket sales plus a fee per individual ticket.

Review Source: Capterra
 


April 2018

April 2018

I've used Eventbrite to manage ticketing for small and medium sized venue shows.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy + affordable customer ticketing for events.

Pros

Eventbrite has become one of the leaders in the ticketing world for a reason! I love how easy the process of using the app (from start to finish) is, and how easy it is to track sales and metrics along the way.

- Reduction of fees for organizers and attendees
- Intuitive / easy to use
- In-depth analytics and reporting
- Phenomenal customer service

Cons

Nothing major - Eventbrite blows any competing apps I've used out of the water. Would highly recommend to anyone looking for a ticketing system.

Review Source: Capterra
 

Mahala from Texas Bible College
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Eventbrite works great because it makes the registration process easier and keeps it all together .

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We mainly like the ease of use and also tracking for each event.

Pros

Its an easy way to see how many people are registering, as well as tracking how much you made for that specific event. Also, the cost per transaction is not bad.

Cons

We had an event where the check was never cut or sent to us for over 6 months. Normally it is suppose to be sent immediately after the event. We did finally receive it, but it was only after we requested it.

Review Source: Capterra
 

John from John Whelan Consulting

April 2018

April 2018

Easy to organize and attend events in your local area!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very easy to set up and run events for community groups and businesses.
Extremely friendly user experience for the customer.

Cons

As an organizer and event customer no major cons. It's the go-to event planner for coordinators and customers.

Review Source: Capterra
 

Susan from CNI

April 2018

April 2018

Easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Nice layout and easy to obtain information and updates in 1 place. Secure portal for safe transactions.

Cons

I really do not have anything negative to say about this software at this time. I have used a few times without any issues!

Review Source: Capterra
 


April 2018

April 2018

A reliable event management app

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

The mobile app, multiple interactions with other apps, make the event searchable and found easily to the relevant audience.

Cons

Complicated interface and dashboard, very high commission on online payment, it charges commission for the at door sign-ins for events with paid tickets even if the payment was done at the door and not through the app, which is inconvenient and doesn't make sense

Review Source: GetApp
 


April 2018

April 2018

use to book meetings

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This has been an easy enough app to use, simple way to access events and pay for them in the app. Emails with updates for other events I might also enjoy.

Cons

there has been formatting issues at times with some of the smaller meetings that are not professional

Review Source: Capterra
 

Pete from BrightStart Pediatrics PPEC

April 2018

April 2018

Easy to use, would recommend.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We've used this for a couple of events; it's a simple interface and worked well. Seemed helpful in also promoting the events as there was a general listing for events in the area.

Cons

There are soooo many events happening - this worked for our events, but it feels like you can get lost in there among all the other stuff.

Review Source: Capterra
 

Becky from Solis

April 2018

April 2018

An easy way to promote events and process tickets for small organizations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Eventbrite makes it really easy and affordable for small organizations to promote events and get the word out. They also process all of your ticket purchases so you can focus on the event itself.

Cons

Their customer support is not the greatest. They are really difficult to get in touch with since they don't offer live support.

Review Source: Capterra
 

Allyn from CWS

April 2018

April 2018

Best way to register and manage all of your events

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

EventBrite makes it really easy to create and share public events, as well as accept payments. The user interface is also very user friendly.

Cons

I wish there were more way to customize your event page. Other than that I don't have any complaints!

Review Source: Capterra
 

Dany from LifeSource Adventist Fellowship

April 2018

April 2018

EventBrite is a great place to get rolling with your event.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

If you're going to put on an event and don't have a ton of time and resources to promote and process the event, EventBrite makes it easy and efficient for you to do it. They provide all the tools necessary in a very user friendly IU.

Cons

I think that the ability to customize the feel and look of your events page would make EventBrite much better.

Review Source: Capterra
 

Ernie from Hume Lake Christian Camps

April 2018

April 2018

I've used it signing up for events at different times

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like how it's pretty easy to use, and how it can include a good amount of info about the event. Some sites don't always include that much. It seems pretty easy to navigate.

Cons

I don't like the extra fees that are tacked on, it's a little annoying to think you are paying one price and then it bumps up because of an extra fee. But it does seem like it shows the fee before moving forward too much in the process, so that part is decent, even though having the fees is still inconvenient.

Review Source: Capterra
 

Hasin from The New School
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2018

April 2018

Hands down the best event tracking application!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

- Easily create public events
- Easily share the events
- Accept payments for the events as well

Pros

First of all, it is free and even the free version comes with a wealth of analytics that can help you optimize your events!

Cons

Nothing that I absolutely hate about this software to be honest. Only thing that I would like to see is a better search engine for public events on their page.

Review Source: Capterra
 

Meghan from MS Apartment Association
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

The best registration tool for events!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy & user-friendly!

Pros

This website has been a lifesaver for our event registration. It is so easy to create the form, invite the attendees and track the number of tickets sold. And the best part, there is no cost to use the site unless you charge a fee for your event.

Cons

The only downfall is not being able to edit want information you want to collect from each attendee. All the fields are already completed and you have to choose from the list.

Review Source: Capterra
 

Kasja from AquaTemp

April 2018

April 2018

As a user this was awesome!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I loved how when invited to an event you can put your ticket for the event right into your wallet on your iphone! Love how professional and easy it is to use, would definately use if our office ever needed to use something like that!

Cons

I got a ticket from an event in 2015 that I had put into my wallet on my iPhone and it is still there, not sure how to get rid of it. Not sure if it is an EventBrite thing or an Apple thing though.

Review Source: Capterra
 


March 2018

March 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that I can book event tickets and pay for them in one app and I don't need to print a ticket, can just show my smartphone

Cons

Sometimes it shows that my old events are still "upcoming" - this is confusing. Recommendation system is not always relevant to me

Review Source: Capterra
 

Rhonda from CHI AuPair USA

March 2018

March 2018

Makes my events run smoothly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It allows all event participants to register and check in with ease. No hastle and no papers involved.

Cons

I don't like the fact that they hold they money until after the event without penalty. I usually need my funds as we go.

Review Source: Capterra
 


March 2018

March 2018

Great option when you don't want to pay for a huge ticketing software program!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Very easy to set up and to sell tickets. It doesn't take long at all. Even someone with no ticketing or event experience can go in and easily figure out through the step by step instructions and info to fill out. More budget friendly than having to get a contract with a large ticketing company!

Cons

I wish you could have more control at tailoring the interface (fonts/colours/etc) to your needs, but that isn't a huge con. Fees can be a bit pricey for those with very small businesses or non profits.

Review Source: Capterra
 
 
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