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Eventbrite vs GoSignMeUp

Eventbrite vs GoSignMeUp

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Overall Rating
4.6 (5540)
4.3 (35)
Ease-of-Use
4.6 / 5
3.9 / 5
Value for Money
4.5 / 5
4.4 / 5
Customer Support
4.3 / 5
4.6 / 5
Functionality
4.5 / 5
4.1 / 5
Last Review Written
November 25, 2024
March 5, 2024
Pros/Cons
  • Pros

  • Top benefits include the ease of setup, scheduling and promoting each new event. Simple registration which syncs with most email and calendar platforms and insightful and clear reports and analytics.
  • Pretty easy to set up an event, good depth of features that more than covered my basic needs, some nice inbuilt featuers like automated email reminders before the event.
  • Anything you need to plan can be accomplished with Eventbrite. Its easy to use and create content that you will you will be very pleased with.
  • Cons

  • Horrible customer service. We are unable to log into our account to see who paid for the event.
  • They have refused to renegotiate the contract but also refuse to release funds so we can pull off our event.
  • It was confusing for my users to use the system from their end. It was common for people to register wrong.
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  • Pros

  • It is easy to use and our participants love having access to there training information. The staff are very supportive and helpful when we need assistance.
  • This system meets the needs of our program and has great customer service. The support team is responsive and very helpful.
  • Great support, and our website users love how easy it is to use as well. A great plus all the way around, and light years better than our previous manual system.
  • Cons

  • However, after months of not being able to get it functional, we had to discontinue use because of lack of communication and follow up.
  • But it's one of the worst pieces of software I've ever used.
  • It did not export to Chrome very well, I have a difficult time handling refunds and reading the spreadsheet that reflected students who dropped a course.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Advisor Recommendations

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos