Eventbrite vs Universe

Eventbrite has 2662 reviews and a rating of 4.58 / 5 vs Universe which has 33 reviews and a rating of 4.42 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.58 / 5 (2,662)

4.42 / 5 (33)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

November 26, 2020

June 17, 2019

Pros/Cons

  • Pros

  • I really like the fact that it has many features and it is fast and good

  • This app is very easy to use. It's very easy to find events and save them by clicking on the heart. I also like how the app saves your tickets.

  • Cons

  • The one con I came across is that we couldn't find a way to request donations for a free ticket. Or a way to purchase a ticket for an entire family? But other than that we still love the software!

  • Sometimes the software can run a little slow on the website, but overall it is a good program to use.

  • Pros

  • The price is one of the best on the market. It is visually appealing (helps with marketing). Ease of uploading new events.

  • It looks slick and is easy to embed..connects with Stripe easily, support usually answers within 24 hours (US based only)

  • Cons

  • I wish the in-app reporting capabilities were a little more granular.

  • I think sometimes the ticketing UI, creating new tickets and such seems super confusing to navigate. Creating new tickets and locks, all of it is in places that doesn't come naturally to figure out.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

N/A

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux