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Eventbrite vs Whova

Eventbrite vs Whova

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Overall Rating
4.6 (5487)
4.8 (2204)
Ease-of-Use
4.6 / 5
4.7 / 5
Value for Money
4.5 / 5
4.6 / 5
Customer Support
4.3 / 5
4.6 / 5
Functionality
4.5 / 5
4.7 / 5
Last Review Written
November 7, 2024
October 30, 2024
Pros/Cons
  • Pros

  • Top benefits include the ease of setup, scheduling and promoting each new event. Simple registration which syncs with most email and calendar platforms and insightful and clear reports and analytics.
  • Pretty easy to set up an event, good depth of features that more than covered my basic needs, some nice inbuilt featuers like automated email reminders before the event.
  • Anything you need to plan can be accomplished with Eventbrite. Its easy to use and create content that you will you will be very pleased with.
  • Cons

  • Horrible customer service. We are unable to log into our account to see who paid for the event.
  • They have refused to renegotiate the contract but also refuse to release funds so we can pull off our event.
  • It was confusing for my users to use the system from their end. It was common for people to register wrong.
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  • Pros

  • The tracking and having a leader board I think was fun for most people, especially those who were on virtually. Liked having a hybrid approach, best of both worlds.
  • It is a great solution for a clean, user-friendly registration system and app, that is still friendly to budgets. The app specifially is very easy to set up and use and has great engagement tools.
  • I really enjoyed using Whova, it was user-friendly and easy on the eyes. It was my first time using the app and I was able to figure it out in minutes and enjoy the fun.
  • Cons

  • Whova technical support was asking for screen shots to trouble shoot the issue. I ended up refunding over 50% of gross receipts to dissatisfied customers.
  • The one comment I have it removing the new notifications on the home screen. I hate having them there and could not get rid of them even going through every single article multiple times.
  • Pretty horrible if you have to explain an audience of 1000+ people that the app was down for >1.5 hours mid-conference.
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Pricing Range
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$
$
$
$
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$
$
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$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2022

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos