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Eventbrite vs Wix

Eventbrite vs Wix

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Overall Rating
4.6 (5254)
4.4 (9668)
Ease-of-Use
4.6 / 5
4.4 / 5
Value for Money
4.5 / 5
4.3 / 5
Customer Support
4.3 / 5
4.2 / 5
Functionality
4.5 / 5
4.2 / 5
Last Review Written
September 5, 2024
September 5, 2024
Pros/Cons
  • Pros

  • Great for the consumer because it is easy and right on your phone. Great for the hosts because you can keep track of everyone.
  • Eventbrite's application is amazing to book/organize events and sell tickets seamlessly for a small charge. User interface is nice and easy to follow.
  • I'm happy with Evenbrite, both in terms of features and ease of use. The few times I've needed help from customer support they've been quick and helpful.
  • Cons

  • Horrible customer service. We are unable to log into our account to see who paid for the event.
  • They have refused to renegotiate the contract but also refuse to release funds so we can pull off our event.
  • It was confusing for my users to use the system from their end. It was common for people to register wrong.
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  • Pros

  • I created a website on this app and it was so easy, and fun. There are so many features to help you get your business out there.
  • It's best for beginners and it is easy to use and understand and affordable, especially if you will be learning how to use the website building software, it's nice that it's not too expensive.
  • Overall, I love this site and I love what it has done for me over the years, sometimes I play around on Wix just for fun and that says a lot.
  • Cons

  • The main issue I have with Wix is the price when compared to other Web hosts out there. The contract also auto renews without warning, which is very frustrating.
  • I hate that you can only really edit your website on a laptop or desktop computer. Not being able to edit on my tablet is limiting and sadly, it may end up being a deal breaker.
  • I was a little disappointed with the limitations of the website probably because as a coder you expect a lot more from a drag and drop website.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos