We hunted and spoke to many providers large and small. For us as a new event promotion company, Eventcube was a breath of fresh air. It provides all that we need to present a professional service to our guests and get paid quickly at an affordable cost. Whats more being able to contact the support team easily and get help is a godsend.

Comparatively easy to set up and use. Good functionality. Great support from a friendly team.

Not much really. Repeat, replacement event admin can be improved in light of current Covid related environment.

Wonderful - the customer service is the best I have experienced. From the start the team helped me with every stage of the set up to ensure everything was as needed and even went the extra mile to customise emails to our guests. I have recommended Eventcube to many people and intend to continue to do so.

I love that you are able to customise your event page to fit with your own branding as well as being able to see multiple events within one page - it's visual and easy to navigate for users. I also love how easy it is to add events, update and manage bookings.

There are a few more features we need in order to continue using Eventcube - specifically the ability for our customers to 'pay what they feel' rather than select a specific ticket cost - this has become more important during Covid 19 as we create more online events. Also an easy one - in the main page it would be useful to see if an event is sold out at a glance for the user. Lastly we seem to have some formatting issues when copying and pasting in text, plus it often takes a while to see changes you have made to event text. One big con compared to Eventbrite which might affect us soon is that people can search and find your events and book on from anywhere in the world which would increase our customer base for virtual events.

Generally a positive experience until the overselling issue.

Software is easy to use, box office looks great, decent range of features to assist with promoting tickets, instant payout of ticket balance (upon request)

- Expensive booking fees charged to customers which all goes to the platform. - A technical error resulted in the overselling of tickets which we had to refund for a highly sought after event. No apology or admittance of fault from Eventcube which led us to changing ticket providers.

Pleasant & helpful staff. Great product. Great value for money.

The user interface is very easy to use and incredibly user friendly even compared to some larger and more established competitors. The development team are incredibly helpful and will go out of their way to tailor the web shop to your needs and requirements. Staff are very responsive, even for smaller scale clients.

The only negative I could think of is that the back end reporting features could be more intuitive when looking at sales over longer periods of time. This wouldn't be a problem for most clients however and can easily be worked around by exporting your sales data to an excel sheet.

Brilliant!

Customer support was brilliant, cheaper than others in the market at the time, easy to use.

Can't fault it as any issues were solved in a timely manner

Eventcube's intuitive design makes it extremely easy to on-board new users. Similarly its reporting functions are far less fussy and easier to use than pretty much every other ticketing platform I've encountered.

Really I am hard-pressed to think of any, if I have ever experienced difficulties with the software the customer support has been second to none.

Very good customer service. If unsure of how to work navigate through the site to access a feature, Eventcube gave us a detailed demo of the system and resolved any issues we had instantly. Being able to customise your event page to fit your companies branding is a definite plus as well.

Not much to note on the platform. There are a lot of features available but once you get to grips with the system it's plain sailing from there.

It’s been brilliant and they’ve really supported our business.

The flexibility is amazing and it compares very well financially.

There are no real downsides for my use of the platform

Highly cost effective (and often free); quick to deploy and easily adopted by our end users.

Software is quick to generate an event and time to create to going live is a matter of a few minutes. Support from the EventCube team has been responsive and effective and some quirks unique to our deployment were quickly ironed out or a workaround established.

On occasions, some quirks such as not synchronising with Qflow were difficult to troubleshoot. Some of our user base find the thumbnail image size requirements quite obstructive - the image size of 1200 x 800 is very specific and sometimes is challenging to achieve especially for novice users.

I found this really straightforward and managed to do everything I wanted.

I haven't found any cons yet because I have only used it once.

Brilliant

Ease of use. Great customer support. Users liked it too

Nothing really, worked well as a platform

Being able to create your own customised ticket store created a much more appealing purchase process for our customers.

With the number of features available on the platform it can at times be a little tricky to navigate, but once you are used to it it's fairly easy to find your way around.

I was very happy and would recommend it

I've used quite a few ticketing software and this was the best.

No major issues it could do with slightly improved UX and fewer minor bugs

I'm not usually the best with stuff like this, but I found the interface very intuitive. Great functionality; extremely easy to set-up, and lots of features that allow you to tailor it to your/audiences needs. Anything I wasn't able to figure out, the customer service team were quick on-hand to point me in the right direction.

Hard to think of cons; but, bearing in mind booking-fees, there are some (slightly) cheaper alternatives out there.

Easy to set up and use. Sending music examples to clients demonstrating ideas is seamless and saves a lot of travel expenses now I dont need to attend face to face meetings so often

A few compatibilty issues using with ipad

Very easy to use, great customer support and great UX/UI. Web designer should get a pay rise!

Nothing, the experience was fab. Very intuitive and made ticket purchase a pleasure

Great.

I enjoy using eventcube as it's intuative and streamlined.

So far I like it all! Can't really think of a fault at the moment.

Customer service; whenever we encountered an issue it was resolved immediately

Nothing of note to be honest and that’s all I have to say on the matter