Eventcube

RATING:

4.7

(18)

About Eventcube

Eventcube is an event management solution that enables businesses to streamline processes related to ticketing, memberships, white-labeling and more. The virtual events platform helps organizers engage with live audiences using a chat room and host online conferences, webinars, performances, concerts and more via live streaming platforms such as Zoom or YouTube. Eventcube allows organizations to set up customizable ticketing stores by adding brand logo, colors, texts or links and configure customers' access permissions to host private events. Administrators can export reports, track membership renewal patterns and collect statistics about members' demographic details. Additionally, professionals can promote events across social media platforms such as Instagram, Tw...

Eventcube Pricing

Eventcube pricing is based on the functionality/module needed. Full details are outlined below: Ticketing & Events: 3% of the transaction total Live Streaming & Virtual Events: 3% of the transaction total plus £0.10 per ticket Memberships: Starter: £29.00/month for 1+ members, plus 3% per transaction Growth: £49.00/month for 2,500+ members, plus 2.5% per transaction Complete: £99.00/month for 5,000+ members, plus 2% per transaction White-Label: contact Eventcube for pricing information.

Free trial: 

Available

Free version: 

Available

Eventcube dashboard
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Eventcube Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Eventcube

1 - 5 of 18 Reviews

Iggy

Events Services, 2-10 employees

Used less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2020

Great software, support and pricing

We hunted and spoke to many providers large and small. For us as a new event promotion company, Eventcube was a breath of fresh air. It provides all that we need to present a professional service to our guests and get paid quickly at an affordable cost. Whats more being able to contact the support team easily and get help is a godsend.

PROS

Comparatively easy to set up and use. Good functionality. Great support from a friendly team.

CONS

Not much really. Repeat, replacement event admin can be improved in light of current Covid related environment.

Reason for choosing Eventcube

Better pricing structure, quicker payout, easy access to support

Rebecca

Events Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2020

A smooth and customised event booking experience

Wonderful - the customer service is the best I have experienced. From the start the team helped me with every stage of the set up to ensure everything was as needed and even went the extra mile to customise emails to our guests. I have recommended Eventcube to many people and intend to continue to do so.

PROS

I love that you are able to customise your event page to fit with your own branding as well as being able to see multiple events within one page - it's visual and easy to navigate for users. I also love how easy it is to add events, update and manage bookings.

CONS

There are a few more features we need in order to continue using Eventcube - specifically the ability for our customers to 'pay what they feel' rather than select a specific ticket cost - this has become more important during Covid 19 as we create more online events. Also an easy one - in the main page it would be useful to see if an event is sold out at a glance for the user. Lastly we seem to have some formatting issues when copying and pasting in text, plus it often takes a while to see changes you have made to event text. One big con compared to Eventbrite which might affect us soon is that people can search and find your events and book on from anywhere in the world which would increase our customer base for virtual events.

Reason for choosing Eventcube

Better layout, visuals and functionality.

Reasons for switching to Eventcube

Cost and frustration not being able to contact anyone. Wanted a UK product.

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed November 2019

Nice to use but poor customer service

Generally a positive experience until the overselling issue.

PROS

Software is easy to use, box office looks great, decent range of features to assist with promoting tickets, instant payout of ticket balance (upon request)

CONS

- Expensive booking fees charged to customers which all goes to the platform. - A technical error resulted in the overselling of tickets which we had to refund for a highly sought after event. No apology or admittance of fault from Eventcube which led us to changing ticket providers.

Reasons for switching to Eventcube

We made the switch due to associating the ticket box office with Crack magazine to support our local publication and be included in thwir event listings. We switched back Ticket Tailor again after having an issue with tickets getting over sold.

Ben

Entertainment, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2020

A breath of fresh air

Pleasant & helpful staff. Great product. Great value for money.

PROS

The user interface is very easy to use and incredibly user friendly even compared to some larger and more established competitors. The development team are incredibly helpful and will go out of their way to tailor the web shop to your needs and requirements. Staff are very responsive, even for smaller scale clients.

CONS

The only negative I could think of is that the back end reporting features could be more intuitive when looking at sales over longer periods of time. This wouldn't be a problem for most clients however and can easily be worked around by exporting your sales data to an excel sheet.

Reasons for switching to Eventcube

Event Cube is a much better suited product for a smaller client. They give you and your customers all the time that you need, regardless of your turnover.

Luke

Sports, 1 employee

Used less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Great! Easy to use!

Brilliant!

PROS

Customer support was brilliant, cheaper than others in the market at the time, easy to use.

CONS

Can't fault it as any issues were solved in a timely manner

Reasons for switching to Eventcube

Cost