--- title: "Eventzilla Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Eventzilla. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Eventzilla is a good fit for you!" source_url: "https://www.softwareadvice.com/ticketing/eventzilla-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Event Marketing Software](https://www.softwareadvice.com/event-marketing/) / [Eventzilla](https://www.softwareadvice.com/ticketing/eventzilla-profile/) / Eventzilla Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/ticketing/eventzilla-profile/) Reviews [Alternatives](https://www.softwareadvice.com/ticketing/eventzilla-profile/alternatives/) # Eventzilla User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 393 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.2/5 - Value for money: 4.4/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 208 reviews (53%) - 4 stars: 147 reviews (37%) - 3 stars: 30 reviews (8%) - 2 stars: 7 reviews (2%) - 1 star: 1 reviews (0%) ### Most mentioned pros - Has some nice features we were missing in another platform such as registration on the spot for more than one, the event hub page, etc. - It syncs fairly well with Zoom but only if you aren't doing a series. If you are doing a series, you have to do them individually and we used Plusthis to connect them. - We had to find a way to keep our customers engaged and the team at Eventzilla was extremely helpful and affordable for our customers to order tickets. ### Most mentioned cons - The reporting feature needs a lot of work, its not as robust as it should be. And there needs to be more customization with registration. - The system glitched and made it seem like we sold out of an entire category. - Customer service wasn't the best, when purchasing the product. ## Eventzilla customer reviews Showing reviews 1-25 of 393 (page 1). ### Hassle Free Hosting and Attending Events - Overall rating: 5/5 - Reviewer: Tanuj S. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1. Event Registration process is very easy, convenient and user friendly & does not require many days for getting your events live. 2. Payment Withdrawal Methods are amazing unlike others where you have to wait for completion of event. 3. The best part is we can self apply for refund, no need to involve in time-wasting processes of calling customer care executives & all. 4. If we have a good budget then we can also use their marketing strategies where they will promote our events and help us in making our event successfull. 5. Group Discounts is the most amazing feature, although i haven't taken any group discount benefit as my friends have different taste but I think people can use this amazingly. #### Cons 1. Features in basic plan should be increased. 2. All Everything is perfectly FINE. Keep it up Guys! --- ### Simple to Set Up and a Strong Tool for Virtual Event Registration - Overall rating: 4/5 - Reviewer: Christopher K. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, wonderful. We've used it for years for online event registration management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy set up, intuitive interface Clear records to pull #### Cons A little more admin control for editing registrations would be nice. We have registrants whose tickets are booked by another person, and if that person does not set up the registration correctly, it is a little clunky for directing them to update it (when I can't do it as admin). #### Reasons for choosing Eventzilla The ease and quickness of setting up Eventzilla for us while having a comparable pricing and functionality structure to other options swayed us. Once we used it, we were happy and have stuck with it. #### Vendor response Hi Christopher, Thanks so much for the kind words! We're thrilled Eventzilla has been a reliable partner for your virtual event registrations over the years. We hear you on the need for more admin control—making the platform easier for event planners like you is a big part of our ongoing improvements. In the meantime, attendees can use the self-service Manage Registration link in their confirmation email to update their info quickly and easily. Thanks again for the feedback and for being a long-time customer! Best, The Eventzilla Team Replied April 2025 --- ### A GO Over EventBrite - Overall rating: 5/5 - Reviewer: Missy H. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Use is easy and intuitive Fast support if I have questions Easy to copy and build sessions from previous sessions Easy link for Facebook or my Webpage #### Cons I would like to put as an event post in facebook but I have not figured out how to do that yet. That was easier in Eventbrite. --- ### Great Ticket Platform! - Overall rating: 5/5 - Reviewer: Eraina F. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered I really like the easy process of building the lanidng page and the payment intergration with Stripe. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I loved how seamless it was to use and the UX and UI of the website. #### Cons There was not anything that I did not like about the product. #### Reasons for switching to Eventzilla Needed better looking platform for my events. --- ### Good events registration page - Overall rating: 4/5 - Reviewer: Chynna P. - Verified reviewer: Yes - Industry: Research - Company size: 1001-5000 employees - Product usage: Used monthly for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I have a positive review of Eventzilla, but also I think I'd expect more from a website that's partnered with Ticketmaster. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Easy to use and straightforward. It's free. #### Cons Can't copy and paste on text boxes. Hard to find the link for an online event. #### Reasons for switching to Eventzilla Pricing - Eventbrite started charging depending on how big events were. --- ### A good mid tier option, but is in need of some adjustments - Overall rating: 4/5 - Reviewer: Robert G. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It allows my team to quickly and easily set up their events. #### Cons Some things are difficult to use for both admins and attendees. However customer support is prompt #### Reasons for switching to Eventzilla Checkfront had confusing customer UI that we wanted to stop using --- ### Easy-to-use system when you need to sell tickets to your events. - Overall rating: 5/5 - Reviewer: Patrik K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Reducing administrative work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Functionality: 5/5 #### Pros Appealing interface that makes it easy to get started. Those who choose an online system like this avoid the headache of technically maintaining and updating it. It costs a little more, but it relieves a lot. #### Cons The cost can sometimes become a problem. Either the customer has to bear the cost (higher prices), or the customer has to pay an additional fee, which is not always appreciated. But the cost can be justified considering the work one avoids in managing their own system. #### Reasons for choosing Eventzilla Eventzilla is praised for being easy to set up and maintain, as well as affordable for event organizers. --- ### Good for free or low-budget event and small-scale organization. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used other for less than 12 months - Reviewed: December 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good, not perfect but for a free service and for a small-scale volunteer-based organization like mine, this does the job. Available in both desktop and mobile app version. My events have run well so far. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Easy to use, easy to customize. Mailing and collecting participants' info was a breeze using Eventzilla. The mobile app is also handy. #### Cons Sometimes during e-mail blast to my participants, the header (automatic by Eventzilla) can be misleading. Once it says "CANCELLATION" in the header although it was not cancelled, just merely sharing the event update to my participants. #### Reasons for choosing Eventzilla I like how easily my event to be customized and personalized using Eventzilla free, unlike other vendors I compared with. --- ### Great event solution with robust features - Overall rating: 5/5 - Reviewer: Karyn S. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used other for less than 12 months - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This enabled us to look professional when ticketing for events and helped us keeping events organized and secure. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Eventzilla is a great solution for event management. The ticketing feature is awesome and the event tracking tools are very useful. It is easy to setup events and customize the event forms to capture the data you want from the guests. Admission at the door is easy using printed or mobile codes to scan. #### Cons I would have liked to be able to customize the confirmation email with the free version, but I am impressed with the solution overall. #### Reasons for choosing Eventzilla Eventbrite was too costly for our basic needs. #### Reasons for switching to Eventzilla Eventzilla offered more of the advanced features we desired. --- ### Great replacement for Eventbrite - Overall rating: 5/5 - Reviewer: Bradley M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fantastic #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Robust set of features, Stripe integration for instant payouts #### Cons A bit less intuitive than Eventbrite, but not prohibitive #### Reasons for switching to Eventzilla Eventbrite suddenly stopped paying event organizers advanced payouts. Caused an immediate switch. --- ### Solid Event Platform - Overall rating: 4/5 - Reviewer: Amanda V. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, it's a solid platform. A little limited for what we are wanting to do and I wish it had more integrations but it has been very useful for our Masterclasses. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros It syncs fairly well with Zoom but only if you aren't doing a series. If you are doing a series, you have to do them individually and we used Plusthis to connect them. Has some nice features we were missing in another platform such as registration on the spot for more than one, the event hub page, etc. #### Cons The customer support sometimes didn't bother to respond to my emails. There were a lot of small things that we ran into. #### Reasons for switching to Eventzilla Didn't have all of the features we wanted --- ### User Friendly - Overall rating: 4/5 - Reviewer: Tracey W. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've used eventzilla for a while now and its been pretty stable and consistent in its functionality #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Easy to navigate and the email reminders #### Cons The font could be a little bit bigger. I can't think of anything else more specific because I haven't had any issues while using it. --- ### After 3 years and 10+ Events this is still my #1 Choice - Overall rating: 5/5 - Reviewer: Lorena A. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Every year I look for other services to make sure the price and service is competitive. I havent switched yet. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like that the site is so easy to set up a caveman can do it. #### Cons I think they can benefit from adding more staff for customer service. --- ### Mixed reviews - Overall rating: 3/5 - Reviewer: Cathy B. - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Reduces some of my workload but then again it also increases my workload in other areas (tracking/maintaining details) #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Organizes registrations in one location, and forces the individuals to register themselves. (I don't have to take phone calls/emails to register individuals into a spreadsheet and use a different system to collect payment.) #### Cons Wish comments could be updated after submitted into the system. Example: for individuals wishing to pay by check, I invoice them so their status changes from pending to confirmed so I have an accurate count for attendance to a training session/luncheon, etc. Also, clients are having difficulty paying by credit card - some don't want to use paypal but there is a button that allows them to click - this then puts their registration into an incomplete status. I have to then follow up with them to collect payment. Very frustrating. Customer service is also very poor in that - I have to email and wait over 24 hours or schedule a time for a call back (which often when I need help it's NOW!) I also can't get other registered administrators to be able to log in on their own accounts. They all use my log-in and password. :( --- ### EventZilla is amzing - Overall rating: 5/5 - Reviewer: Sriram S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Excellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been leveraging Eventzilla for my coaching classes for the past 3 years and I am super impressed with the user friendliness of the application and support from the team for any queries. #### Cons Nothing that I can think of. May be socializing the events in social media can improve #### Reasons for choosing Eventzilla Less fee and user friendliness --- ### Eventzilla is a great asset to our sales team! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: April 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Eventzilla is easy to learn and navigate. It makes managing RSVP lists for events easy and allows customization depending on registration process. The event pages created are clean and neat and user friendly for attendees that are registering for the event. #### Cons There are some limitations if you need to create a detailed (multiple choice) registration page. Sometimes the font format can be difficult to format under Event Information. Would like if you could customize event page with more options. --- ### Great Event Management Software - Overall rating: 4/5 - Reviewer: Fritz R. - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used for years for both a High School Reunion and several golf tournaments. It works well. Keeps the Management of attendees. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Allows you to quickly setup an event, set the Venue, Set the Tickets. Accept Payments. Notifies you of Purchases. Generally a one stop for the Event. It can handle any type of event. #### Cons Did not find it sooner. Would be better if you could spread payments using WEPAY instead of PayPal. It may be a feature but I have not found it. That would be a General Ticket is taken down by a 4 Ticket Purchase. I use Eventzilla for a golf tournament but I have several tickets that are for 4 golfers. We also sell singles. I would like it if I could reduce the Single Player count when a Foursome was purchased. I now do that manually. --- ### Easy to use for different types of events - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have a midday event for moms and their children at our church. I needed a method to know who was coming each time so that I could plan appropriately for childcare. Eventzilla made this a simple process for me to set up and for our moms to use. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I liked being able to personalize my use of Eventzilla for different types of events. I work in church ministry and have used this for ticket sales and just simple registrations. It helped me tremendously to be able to build my own registration forms with specific questions based on the needs of the event. #### Cons It took me a little while to learn how to effectively use the waiting list feature with my sales and registrations. I would have a limited number of spots and needed an easy way for a customer to cancel their ticket and the next person on the waiting list to be notified. --- ### Great tool for nonprofits - Overall rating: 5/5 - Reviewer: Joseph D. - Verified reviewer: Yes - Industry: Philanthropy - Company size: 2-10 employees - Product usage: Used other for more than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I keep using it, so it must be good. I've never felt the need to look for something else #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Super easy to use and attractive & professional look for registrants #### Cons I haven't experienced any issues with eventzilla so far. It's done everything I needed it to. --- ### Best entry-level ticket sales/reg platform online - Overall rating: 5/5 - Reviewer: Danielle S. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used other for less than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We needed an online system to take hundreds of solo,duet, trio dance registrations for a video dance contest as well as to process ticket sales for the live event. We needed it to have low fees (or zero) as well as the ability to pass on fees to the customer. Eventzilla did all of this easily! From customizing the registration forms to processing refunds and exporting reports - it was a breeze! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Everything! Very user friendly interface, all of the basic features anyone would need and the price is right! #### Cons It would have been nice to be able to completely customize the ticket/reg main page a bit more. --- ### A better product than most, but still not complete - Overall rating: 4/5 - Reviewer: Ellie B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is mostly positive. I wish there was a way to integrate zoom instead of paying extra to use their streaming services. That's not helpful. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros It's easy to make free, paid and donation tickets, to add sponsors and speakers to an event. I like the options to be able to pass on the fees to the buyer. #### Cons When you're scheduling an email to attendees, you can't pick the time of day. It's also difficult to upload a banner image that fits for the event. I've never been able to do it without wasting a large amount of time resizing again and again. #### Reasons for switching to Eventzilla functionality --- ### Easy To Use - Overall rating: 5/5 - Reviewer: Matthew B. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Definitely useful to help organize your next event. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super user friendly and you are able to track all components of your event in one app. Plus, having the convenience of paying through the software for your event tickets is helpful. #### Cons I think better integration with social media. --- ### The software has gotten better over time. It is not the most intuitive but it certainly gets the job - Overall rating: 5/5 - Reviewer: Denise S. - Product usage: Used daily for more than 2 years - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I am able to imbed registration linking on to my website. And it works well with PayPal. It isn't hugely expensive. #### Cons That the software doesn't recognize ticketing levels correctly. For example if you have a max registration of 10 and you have deposit, 1sr installment and 2nd installment registration ticket levels, the system will show sold out when 7 deposits, and 3 1st installments are made even though there are 3 spaces left. This is very annoying. --- ### Eventzilla for Trainings - Overall rating: 5/5 - Reviewer: Ian P. - Verified reviewer: Yes - Industry: Wholesale - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Throughout the year we host several training seminars for our customers. Eventzilla is a great tool that allows us to keep our customers informed on upcoming events. The ability to track attendance is great for planning these events. #### Cons Have yet to come across any major issues worth commenting on. The navigation once in an event is kind of busy, but nothing too major. --- ### Versatile event registration site - Overall rating: 5/5 - Reviewer: Tracy F. - Industry: Government Administration - Company size: 1001-5000 employees - Product usage: Used other for more than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Eventzilla has been a great tool for my organization for organizing workshops, open houses, and other events. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I like that Eventzilla has a lot of options for my events. I can customize all of the details, as well as ticket types, registration details/questions, response emails, reminder frequency, etc. It gets me the information I need to collect data on my registrants and understand my audience better. #### Cons The software is a little cumbersome at times. Some of the great features are pretty hidden and you really have to look for them. The text box fields are also a little tricky sometimes - especially if you copy and paste formatted text. The text boxes allow for text editing and style options, but it is easy to get weird lingering formatting to stick and make things look funky. ## More reviews [Next reviews](https://www.softwareadvice.com/ticketing/eventzilla-profile/reviews/?page=2) --- Eventzilla Reviews, Pros and Cons - 2026 Software Advice