FareHarbor vs TicketPeak

RATING:

4.8

(1108)

FareHarbor has 1108 reviews and a rating of 4.78 / 5 stars vs TicketPeak which has 41 reviews and a rating of 4.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (1108)
4.6 (41)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 10, 2024
June 4, 2024
Pros/Cons
  • Pros

  • There is so much functionality. I love that rebooking is so easy as are refunds and amending bookings and payments.
  • The ability to save a portion of each payment to cover refunds is especially useful.
  • Cons

  • I have yet to discover any issues with the software, which could be described as a dislike.
  • Now Fare Harbor is single handedly destroying what we worked so hard for. I have spoken with several representatives of the company.
Read all user reviews
  • Pros

  • Ticket Peak, is easy of use is outstanding and they may not have every bell and whistle some of the more expensive ones does have, it is very stable.
  • The ease of use for the customer was outstanding and worked well. Also Customer service was the best on any software I've used.
  • Cons

  • Some of the weaknesses have been addressed and they have added to what you can do over the past two years.
  • It’s sometimes difficult to remember how to do infrequent tasks such as issuing a refund.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos