Grenadine Event Software vs Zoho Backstage
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
4.6 / 5
Value for Money
4.8 / 5
4.3 / 5
Customer Support
4.9 / 5
4.1 / 5
Functionality
4.5 / 5
3.9 / 5
Last Review Written
February 6, 2020
February 23, 2024
Pros/Cons
Pros
- Grenadine's customer service is fantastic. They offer fantastic solutions and they are always keen to help.
- Excellent and responsive customer support. Love the programming grid, ADORED that I didn't have to cross check double bookings myself.
- The app is very useful for all participants and for the planners. I much appreciate the continuous improvement of the functions and the help of the team.
Cons
- We wanted only one choice and when something was selected, would "gray" out the other options. Instead people signed up for multiple by accident and then we had a mess to try and cancel and clean up.
- Unfortunately, many of the participants had no idea what e-mail address I was using, which caused some frustration on their part.
- Reports are a mess, for some questions you have to go to one report for other questions, you need to download another report.
Pros
- Well designed graphic interface easy to use its especially good for conferences.
- One of the highlights is its ability to design event web pages in a simple and personalized way.
- I've used Zoho Backstage for several events and would highly recommend it to anyone looking for a hassle-free event coordination experience.
Cons
- My event seemed to have characteristics that limited the expression of its unique style.
- Landing page templates that are available are limited. More options with different types of designs can be made available.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
