We have eliminated​ ticket fraud with the Purplepass scanners.

We've worked with Purplepass the past 5 years, and Purplepass is by far the best ticket company in the United States to deal with: The customer service level is awesome. Easy to use event set up with custom ticket printing for the event. Day of the event software is easy to use & you have your funds for the event on within​ a few days.

We have had no problems with the software, ​once we learned how to work it properly​ .

The customer service has been so great! I like the fact that I have been able to talk to the same rep every time and call them directly. It makes for such an easier time to problem solve for get all of my questions answered.

I wish I would be able to pull more detailed reports for the clients. Especially from a marketing standpoint, I noticed a lot of people view the website from purple pass the most. Especially over facebook, instagram, and client advertisements. If I were able to pull the report that is shown on purple pass I would be able to upset the marketing packages you offer to our clients.

Overall experience is ok. I am very happy that my PurplePass rep, Gabriel, was very accommodating and helpful throughout the ticketing process

Monitored how many students and their guests were interested in attending graduation

Not able to make "promo code" or "coupon code" read to "Student ID" for our graduation ceremonies. We should be able to make our code name specific to our event. Wish we could control the process in which students would try to use their friends ID's to obtain tickets. Some students may have ordered only 2 of the 4 tickets given, but later needed another ticket. That student should be able to come back to the site and obtain the remaining tickets.

My overall experience has been excellent with PurplePass. Their technical support is top notch and very reachable. They even operate outside their regular business hours.

I like the fact that it's a simple platform to use for my box office staff and for our patrons. The platform is user friendly and even those patrons who are not as tech savvy can navigate it with ease.

I'd like for us to be able to print names on tickets at will-call for those patrons that choose the option of having their tickets picked up at will call.

PurplePass works hard to ensure their product is successful and competitive. They are constantly seeking to improve software in ways that other ticketing companies overlook.

The team at PurplePass worked directly with producers to customize a solution that worked for our unique ticketing needs. Purplepass offered more flexibility than the other large ticketing companies. Their management paid close attention to the critical days of our release to ensure there were no problems. When we informed them of challenges they were quick to come up with solutions that worked!

We had complicated features of a multi-day event. Purplepass's solution was to create 2 events (one for each day) It would be nice if a better solution could be offered for this scenario so we didn't have 2 events to manage and data could be combined.