Purplepass Ticketing vs Ticketleap

RATING:

4.9

(224)

Purplepass Ticketing has 224 reviews and a rating of 4.88 / 5 stars vs Ticketleap which has 18 reviews and a rating of 4.44 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (224)
4.4 (18)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 13, 2024
May 12, 2023
Pros/Cons
  • Pros

  • They get back to you promptly, are super friendly, and work to resolve everything quickly.
  • I liked the extra marketing, easy to use website, the slickness of how my ticketing page looked to costumers, getting paid was easy, adding offers/discounts was super simple 11/10 would recommend.
  • Cons

  • Could not even find that myself on the site. I can't say enough about how bad the promoter site portion is, and how they need to fix this.
  • The only issues we had were user errors and my personal misunderstandings. I set it up as one week-long event, rather than multiple days and events throughout the week.
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  • Pros

  • How easy it is to setup and get reports and how great they are at promoting events and how is it is to buy though this app.
  • Easy to navigate and also to check the guests in at the door. Also like the option of promo codes if you want to give away some promo tickets.
  • Cons

  • I do not like that this company decided to cancel their fast pay option which sends us our money weekly.
  • They told us they would now be paying us after our event takes places which means we had to cancel it as the venue requires payment up front.
Read all user reviews
Pricing Range
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$
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$
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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos