Greatest Ticketing Software For Mid Size Sports Event EVER.

It was easy to set up and keep track of all sales. I was quite satisfied with the cost of ticket stock and how I can upload my design to it.

They get back to you promptly, are super friendly, and work to resolve everything quickly.

Very happy to be in the Purplepass Ticketing family. Loved the overall experience and support was great.

We have eliminated​ ticket fraud with the Purplepass scanners.

Best ticketing platform used to date. Costumer service is impressive and they are super fast with payouts & disputes.

Overall, I'm very pleased and highly recommend Purplepass to anyone looking for a robust and versatile ticketing solution.

Could not even find that myself on the site. I can't say enough about how bad the promoter site portion is, and how they need to fix this.

The only issues we had were user errors and my personal misunderstandings. I set it up as one week-long event, rather than multiple days and events throughout the week.

I liked the extra marketing, easy to use website, the slickness of how my ticketing page looked to costumers, getting paid was easy, adding offers/discounts was super simple 11/10 would recommend.

Purplepass worked with us over several weeks to help integrate their API with our custom application. They were extremely responsive and helpful throughout this process.

It was a bit difficult for me to do the admin work by discovering it naturally.

The interface is mostly very good. Their box office features are very well integrated.

We researched a LOT of other online ticketing platforms for our school theater and this one had the best rates, and as we came to find out, the absolute best customer service.

The product we used in the past caused many problems.

Perhaps this is due to our website software - WIX- but that was slightly annoying for our users.

Simple setup, but no significantly different features.

The interface of the website is easy to use and was extremely helpful. Gabriel at Purplepass is FANTASTIC.

Best and very reliable solution for ticketing. Easy to set up and very good integration.

Help line supports the magnificent features of the website; namely, video/ audio great/ ticket management charts magnificent also.

The site use features are very good and easy to use. We are now loyal PURPLE.

Awesome platform that makes creating events, uploading graphics and ordering wristbands such a breeze. We loved how inclusive the platform is because it served all of our needs.

It's so rare in this age of customer service outsourcing to consistently receive such high quality support. Not only that, but their product is truly excellent, and I have confidence in it.

Top notch customer service with amazing follow up. Ticketing choices are great and fast.

Customer service is great- super love the relational aspect.

I like how easy it is to embed on the website. I also love how easy it is to get in touch with people.

Easy to use web site, great metrics and behind the scenes capability, flexible and well-designed site.

I love knowing that I have someone that I can call if I need someone immediately (and it has happened).

The ease of use and how gorgeous the site looks after makes this FUN.

I don't like that we have to be logged in to purchase tickets. Many people forget their log in.

Being an event organizer for some time, I have found a lot of options on the market, however what stuck out about Uniiverse is their social approach to ticketing.

Their integrations are top notch and easy to manage if you don't have much of a tech background.

No response from customer support, and no number to call.

I'll see if customer service contacts me back about my profile issue. I'd hate to start all over again with eventbrite.

I love the customer service and the look of everything. There are still glitches.

Universe's partnership with TM allows us to easily manage all facets of ticketing for our event from inventory to refunds to creative.

I like the simplicity of it for adding in events and event information. I've used it for big and small events and enjoy the interface of it.

Their team was more than happy to help answer all of our questions and concerns along the way. We had such amazing support, thanks.

But the other days no funds were received. When I go to my dashboard it show $ 0.00 are available.

It's easy to set up, easy to use, and the ability to embed the ticket-buying capability right onto your own website is great. Also the fact that it supports Stripe as a payment method is a big plus.

The customization of the tickets can get confusing.

It's easy to use but most importantly, it was a great experience for our guests at the door. Their app makes it super easy and fast to scan tickets and get people in.

They have great integration with our website, and the social-features for promoting my event were amazing.

Great DIY event ticketing solution with ability and resources to improve.

Plus, their customer service was SUPER fast when I had a question - thanks, Ben. I was super happy with my experience, and I'll definitely be using them again.

The inability to transfer attendees after they've bought tickets.

Universe's customer success group was excellent and always answered my questions promptly.

The price is one of the best on the market. It is visually appealing (helps with marketing).

US Dollar

Purplepass is a cloud-based ticketing and event management solution suitable for small to midsize event organizers. Key features include online pre-sale, marketing, printed tickets and wristbands, social media integration, day-of sales and admission management.


Purplepass enables organizers to sell tickets online, over the phone and through participating retail outlets. The solution offers a variety of customizable widgets which can be integrated with websites for online ticket sales. Users can design an interactive assigned seating map where guests can view the layout of the venue, see which seats are sold, which are available and preview what their view of the stage will be.


Purplepass offers custom printed ticket stock and wristbands for in-person ticket sales. The solution includes support for a variety of admission management services including barcode scanners, point of sale systems and receipt and ticket printers.


Creating an account with PurplePass is free and fees are charged based on tickets sold and services required.



LongDescription

Support Ticket Management

Season Tickets

Employee Management

Surveys & Feedback

Electronic Payments

Customer Data Management

Barcode/Ticket Scanning

Lead Capture

Guest List Search

Access Controls/Permissions

Guest Accreditation

Data Synchronization

Staff Scheduling

Artist Management

Contract/License Management

Confirmation/Reminders

Online Registration

Attendance Management

Mobile Ticketing

Attendee Segmentation

Multi-Event

Event Tracking

Customer Database

Registration Management

Kiosk Ticketing

Onsite Ticketing

For Film Festivals

Data Import/Export

Promotions Management

Online Ticketing

Reserved Seating

Online Payments

Ticketing

For Music Festivals

Vendor Management

Badge Printing

Marketing Automation

Concessions Management

Attendee Management

Transportation Management

Seating Map

Volunteer Management

QR Codes

Event Calendar

Website Management

Discount Management

Customizable Branding

Credential Management

Ticket Reservations

Reporting/Analytics

Guest List Management

Print-at-Home

Social Promotion

Point of Sale (POS)

Real Time Analytics

Personalization

Mobile Alerts

Customizable Reports

Activity Tracking

Real-Time Monitoring

Credit Card Processing

Communication Management

Calendar Management

Customizable Fields

Sales Trend Analysis

Email Templates

Contact Management

Booking Management

Email Marketing

Mobile Access

Sales Reports

Survey/Poll Management

Real Time Data

Event Scheduling

Social Media Integration

Real-Time Notifications

Forms Management

Event Ticketing

Email Reminders

Real-Time Updates

Website Integration

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Event Management

Customizable Templates

Real Time Reporting

Contact Database

Customizable Forms

Visitor Registration

Drag & Drop

Third-Party Integrations

Commenting/Notes

Admissions Management

Fee Management

Attendance Tracking

Class Scheduling

Self Service Portal

Web browser (OS agnostic)

SERVICE FEES
* Online sales - 2.5%, $0.99/ticket 
* Online sales (Non-profit) - 2.0% + $0.99/ticket
* Box office sales - FREE
* COMPs - FREE
* Gustlist - FREE
* Free tickets - FREE
* Phone orders - FREE
* Shipped orders - FREE (Customer just pays shipping)
* Building seating maps - FREE
* Volume discounts available
* License pricing available as low as $0.35/ticket

CREDIT CARD PROCESS
* Online sales - 3%
* Box office sales - 2.5% + $0.25/transaction

PRINTED MATERIAL
* Thermal Tickets: $0.10/ticket
* Full Color Tickets: $0.12/ticket

OTHER PRICING DETAILS
* No signup fees
* No monthly/annual fees
* Equipment may be provided for free

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Purplepass Ticketing

In Person

Live Online

Webinars

Documentation

Videos

Universe is a cloud-based social ticketing solution that allows its customers to sell tickets online, promote brands and manage online events such as food festivals, film festivals, music festivals, tech conferences and fundraisers. Primary features include ticket manager, event page creation, electronic ticketing, access keys, social media campaigns, reporting and analytics.


It allows users to sell tickets from various channels and offers a ticket manager module that can check attendance at the door. It allows customers to create custom advertisements. Other features include QR barcodes scanning, card payments, visitor traffic management, sales reports and ticket scanning errors detection.


Universe also offers advanced ticketing features that include editable pricing, discount codes, attendee management, customizable checkout and electronic ticketing. It offers integration with Zapier, WordPress, Weebly, Google Analytics, MailChimp, Wix and others.



Multi-Channel Marketing

Ticket Brokering

Social Advertising

Campaign Analytics

Free events are free. 

Starter: Ticketed events are 2% of the ticket cost + $0.79 per ticket capped to $19.95 per ticket.

Standard: Ticketed events are 2.5% of the ticket cost + $1.99 per ticket capped to $19.95 per ticket.

Pro: custom pricing plans available - contact Universe for more information.

Purplepass Ticketing vs Universe

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