SaffireTix vs Purplepass Ticketing

RATING:

4.8

(62)

SaffireTix has 62 reviews and a rating of 4.76 / 5 stars vs Purplepass Ticketing which has 224 reviews and a rating of 4.88 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (62)
4.9 (224)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 27, 2023
March 13, 2024
Pros/Cons
  • Pros

  • The system is easy to use and easy to integrate with our website. As a facility that holds events, it was easy to setup new users allowing them to sell tickets for their events through our website.
  • Each of those events has multiple ticketed events with a variety of ticketing options. This system is the most versatile and cost effective program we have found.
  • Cons

  • The calendar feature for events is extremely difficult to use when inserting a lot of dates. It takes 12-14 clicks per individual date.
  • Issuing refunds to customers is something that no one wants to do.
Read all user reviews
  • Pros

  • They get back to you promptly, are super friendly, and work to resolve everything quickly.
  • I liked the extra marketing, easy to use website, the slickness of how my ticketing page looked to costumers, getting paid was easy, adding offers/discounts was super simple 11/10 would recommend.
  • Cons

  • Could not even find that myself on the site. I can't say enough about how bad the promoter site portion is, and how they need to fix this.
  • The only issues we had were user errors and my personal misunderstandings. I set it up as one week-long event, rather than multiple days and events throughout the week.
Read all user reviews
Pricing Range
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FrontRunners

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos