About Sensible Cinema

Sensible Cinema is a ticketing software designed to help businesses prepare seating maps and display show timings to sell online tickets. The platform enables administrators to add, delete, reserve and manage parking spaces and record details about vehicle occupants.

Managers can configure access permissions for staff members, manage refunds and generate reports on a unified interface. Sensible Cinema allows teams to create and display custom welcome and thank you messages across multiple kiosks. Additionally, supervisors can also offer discounts, manage loyalty programs and process payments via credit and gift cards.

Sensible Cinema lets businesses generate daily or weekly reports and filter data based on terminals and cashier names to analyze sales. Pri...


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5 Reviews of Sensible Cinema

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(5)

5

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 5 of 5 results

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February 2020

Bryan from Cheri Theatres

Company Size: 11-50 employees

Industry: Entertainment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

20+ years

[SENSITIVE CONTENT HIDDEN] takes good care of us. We stupidly switched programs 15+ years ago to a Windows based (we've used Sensible since it was DOS based) not knowing he had updated to Windows as well. WORST decision ever.!!!! [SENSITIVE CONTENT HIDDEN] took care of use then too when we switched back once we found this out and we've never looked anywhere else

Pros

The Reports are exactly what we need in order for our accountant to do their job. Love the Kiosk too!

Cons

With the changes thats been made in the past years, I really don't see any.

February 2020

Ellis from Chalmette Movies

Company Size: 11-50 employees

Industry: Motion Pictures and Film

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Very good customer service

I know very little about computers and [SENSITIVE CONTENT HIDDEN] & Sensible Cinema will always go over concerns with me.

Pros

Very user friendly. Love talking to the admin [SENSITIVE CONTENT HIDDEN]. Anytime of day.

Cons

I wish they could have an on-site technician.

Reasons for Choosing Sensible Cinema

Other theaters recommended him

February 2020

Belinda from The Roxy

Company Size: 11-50 employees

Industry: Entertainment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2020

A Night at the Movies

It's always been good. [SENSITIVE CONTENT HIDDEN] is and has always been been helpful. Especially in stressful situations. Sincere and overall, it's just a good product and experience.

Pros

Easy to use. No little gimmicks and it's fluid.

Cons

Only thing I can think of would be nit picking something. Nothing about the software that I do not like.

February 2020

Johny from The Theater Group

Company Size: 11-50 employees

Industry: Motion Pictures and Film

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Easiest and fastest POS software for Ticketing and Concession

Pros

The ease of use, features, and customer service/support.

Cons

I really can't think of anything I don't like about Sensible. Again, I have used Sensible for 11 years, and I am very happy with it.

February 2020

Cara from Self Employed

Company Size: 2-10 employees

Industry: Entertainment

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2020

Owner/Manager

Easy to use and able to get a hold of tech support when needed.

Pros

It is easy to use and affordable. I am able to get a hold of tech easily.

Cons

Gift Certificates are complicated to manage until I got software for gift cards through world pay.

Response from Sensible Cinema Software

Replied February 2020

I'm guessing you had been using paper gift certificates before and Sensible Cinema only supports redemption of those in a legacy manner. With gift cards everything should be more fluid because we support those directly both for issuance and redemption through the software interface.