Excellent team and support always available to help or take feedback on areas of improvement

Interface is easy and I’m able to publish my events in no time. Team is supportive and always there to help.

When carrying more than 5 events, they don’t all display on your dashboard without clicking “view more”. Unfortunately when you get to that next screen it takes away the ability to see overall ticket sales at a glance.

I enjoy the personalized customer service that Showpass provides. You can get in touch with Showpass using their chat box and receive replies to questions in a timely manner. There have been a few glitches that I have identified and let Showpass know which they have subsequently fixed to ensure everything works as it should. There has also been functionality that we wanted to see on the Showpass platform, and they have been very open to us making these suggestions for improvements, and they have implemented these suggestions over the past year. Showpass is an easy platform to use and we love the widgets that allow us to sell tickets directly on our website, without having to redirect customers to the Showpass website. The Showpass Dashboard app is a great tool when monitoring capacity levels at the door of your event. Very addictive checking the app daily to see how many tickets have sold as well :)

The ability to sell ticket packages/multi passes that contain more than one event to our customers, and the ease of sending out complimentary tickets to sponsors/partners via email, were the main reasons we switched to using Showpass as our ticketing platform. We send out lots of free tickets to partners/VIPs so having all the events as an option in one screen and being able to select more than one event at a time was a huge win for us.

I wish there was a bit more of a draft view when setting up products, whereby you can see what the customer will see, including total costs including fees and taxes etc for tickets, without having to make the event visible to the public/live. It would also be great to have a little more event specific settings rather than settings that apply to all events i.e. if you only want someone to see certain stats for an event, or give a colleague access to one event only, not all events etc.

50/50. Sometimes events i make dont appear.

It is cheaper than eventbrite. Pretty simple.

The app needs work. Sometimes i cant find events i already set up. Its overly complicated at times.

I am the guy who looks after entering concerts and administering ticket sales. We have a treasurer who looks after the business side so I am not really familiar enough to comment.

Relatively easy to enter events. Customer entry is fairly straight forward. Many features but Showpass has been agreeable to adding some things that we needed to make management of ticket sales a little easier.

Anything that I didn't real like has been changed to suit. For instance for a season ticket package in assigned seating the first year we had to get Showpass to connect the events to the seat graphic. They made a change we can now do it ourselves. The maid it easier to identify transactions to designated seat. So I don't have any cons that I can think of right now.