Silent Auction Pro vs Universe

Silent Auction Pro has 328 reviews and a rating of 4.83 / 5 vs Universe which has 33 reviews and a rating of 4.42 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.83 / 5 (328)

4.42 / 5 (33)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

November 12, 2020

June 17, 2019

Pros/Cons

  • Pros

  • Ease of use, full features, great customer service.

  • Features, Performance and Support were all Excellent.

  • Cons

  • Because the software is so rich in features and versatile, it takes a bit of patience to determine what aspects of the features we were using and which didn't apply to our specific needs.

  • If you group items the spreadsheets can get a little wacky. Easy to fix but you do have to fix it.

  • Pros

  • The price is one of the best on the market. It is visually appealing (helps with marketing). Ease of uploading new events.

  • It looks slick and is easy to embed..connects with Stripe easily, support usually answers within 24 hours (US based only)

  • Cons

  • I wish the in-app reporting capabilities were a little more granular.

  • I don't like that we have to be logged in to purchase tickets. Many people forget their log in. I wish upgrading options were easier. I wish there were partial refunds capabilities.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux