Silent Auction Pro vs Zaui

RATING:

4.8

(393)

Silent Auction Pro has 393 reviews and a rating of 4.82 / 5 stars vs Zaui which has 52 reviews and a rating of 4.35 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (393)
4.3 (52)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
November 10, 2023
October 6, 2023
Pros/Cons
  • Pros

  • There was great customer support and training. After the training, product was easy to use; allowed persons not in attendance to bid.
  • The customer service is fantastic , they are easy to reach and answer any questions.
  • Cons

  • Sometimes, that made things a little confusing for me as we were only doing the online auction.
  • The real negative for us was having to enter silent auction donations and ticket sales in the same area.
Read all user reviews
  • Pros

  • The software is sophisticated and has many features that are designed for the hospitality industry. The software is relatively easy to use.
  • There are hundreds of similar type offerings all ranging in price; technical abilities and promises.
  • Cons

  • They have literally lost their clients thousands of dollars due to their reliability issues.
  • Unfortunately it is very difficult to change providers halfway through peak season, otherwise I would have.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos