Ticket Tailor vs VBO Tickets

RATING:

4.9

(447)

Ticket Tailor has 447 reviews and a rating of 4.86 / 5 stars vs VBO Tickets which has 80 reviews and a rating of 4.78 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (447)
4.8 (80)
Ease-of-Use
5 / 5
4 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 13, 2024
November 29, 2023
Pros/Cons
  • Pros

  • It's easy to use, cheaper than other alternatives, and the customer service is great when we have any questions.
  • The service is exceptionally easy to use for us as an organisation and also our supporters. Love MI, love plug ins to other services.
  • Cons

  • International fees charged for U.S. (domestic) payments.
  • Took about 1.5 mins to do each one and we had nearly 2000 to cancel so took several days hard work of clicking, copy/paste etc.
Read all user reviews
  • Pros

  • Great integration with mobile and tablet devices and a great feature set that doesn't leave anything out, including selling merchandise and memberships.
  • The user friendliness is what I value most about VBO. It is extremely easy to use and to problem solve with.
  • Cons

  • After selling well over 30,000 tickets a year the number of complaints from users or ticket buyers have been able to be counted on two hands.
  • Onboarding was a bit difficult as there was limited formal training.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos