TicketingHub

RATING:

4.9

(34)

About TicketingHub

TicketingHub is an online ticketing platform designed to help can entertainment, travel and tourism and transport businesses manage any type of venue from a small comedy show to the London Eye. The platform enables organizations to sell tickets under their own brand using our API, embedded widgets, hosted checkout or iPhone application.

TicketingHub Pricing

TicketingHub charge commission of between 3% of ticket value depending on ticket price and volume.

Free trial: 

Available

Free version: 

Not Available

TicketingHub dashbaord

TicketingHub Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for TicketingHub

1 - 5 of 34 Reviews

Rob

Wine and Spirits, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Simplify and streamline ticketing from front and back

We abolished paper records, paper vouchers and fuel miles from having to deliver hard copy vouchers. We also passed on the savings from postage and printing costs. rep and his team worked tirelessly to get the system implemented on our website. Time was spent with me and other staff, screen sharing and working through script and code to get everything working. Transferring existing bookings and vouchers over from our old system. Training and explanation were available at every turn and the service feels very personal.

PROS

The customisation is unparalleled and very easy to learn.

CONS

The software has increased our ticket and voucher sales, so it's given our tour guides extra work.

Reasons for switching to TicketingHub

We were effectively using a combination of Eventbrite and a custom cart on our website for selling vouchers and making card bookings or redeeming the vouchers. This meant keeping paper records and running three systems, with plenty of room for human error or abuse. TicketingHub takes everything and combines it into one system, a clean CMS, booking system and even messaging and broadcasting, with the added benefit of plugging into whatever payment system you use and even integrating with your third party calendar.

Andreas

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Best ticketing system that exists on planet earth.

PROS

Everything about it rocks. From the developers who are always there to help you with any query, to the easy accessibility of the system and set up.

CONS

There was nothing I didn't like about this software.

Reasons for switching to TicketingHub

More freedom to customize products and a ton of extra features coming in all the time!

Anonymous

5,001-10,000 employees

Used monthly for less than 6 months

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed December 2018

Client Service at your door! Great system

PROS

This is another platform I trialled when trying to sell my event tickets. This was so simple to use and they even give you free demos. I find their customer service skills outstanding as they walk you through everything. I can check my traffic but also repeat customers which helps me build my brand.

CONS

I dont think i can fault it as I havent come across any problems as such. Everything is open and visible so you know what you are getting.

Daniel

Hospitality, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

Great, flexible with great support from the team!

I run a free walking tours, and they help me getting booking online, through our website.

PROS

The system is very flexible, and the team helped me with some customization so it fits exactly my need. Great help of the team. I'm super happy with them.

CONS

Ease of use.... can be easier :) Terms that are not common in the ticketing/booking world. But once you get use to it...it's ok. and I know they are working all the time to make it even more simple.

Reason for choosing TicketingHub

The other tool was not ready for Heb, and the support was annoying and not pleasant to work with. slow, and they didn't do the extra mile for me. It felt like they don't want me as a customer. Once they got my money they become very bad.

Chris

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

The Most Underrated Booking System 4 Day Tour Operators

Exceptional, customer service is the better than you would expect, from getting started and setup fast to general random questions about functionality at 9pm on a Saturday night the team reply fast. The system is growing also in the right places with a growing api base for connecting to major OTA's. I also know a POS ticketing system is in development, we also can now track affiliate sales with ease and commissions with this system.

PROS

Great booking widget, fast checkout - it also does not kill your page load speed in comparison to other booking widgets while loading . Flexible pricing, depending on your booking volumes they seem flexible. No more overbooking we can keep a track of all sales from many channels with ease and affiliate sales.

CONS

No negatives to report as of yet, this is rare for me as I am a real stickler.

Reason for choosing TicketingHub

I had free trails with each and everyone of them, I literally spent 1 month on each testing and playing around with them. Bokun was the worst for killing the page speed of website when set it up, it made 60 http requests - the booking experience was 6/10 at best and consisted of an iframe, which is glitchy on different screensizes - so poor booking experience. They also changed there pricing 3 times that month. Rezdy way to expensive and to be fair again an ugly booking widget that looks like it was made in 1990, we looked at rezgo as well and found that you need to actually embed there entire booking page as you could not use there widget as a standalone product for embeding on your existing web page,so you would be restricted to there one layout - no customisation, they also do not support <html> sites and you need to use a popular CMS. We also found this system expensive and overly complex to setup. Fareharbour was to expensive and again a horrible booking experience with a popup iframe that asks way to many questions. The booking experience of any reservation system will seriously effect how much revenue you make, we have seen major growth since using Ticketing hub and less abandoned checkouts through its ease of use.

Reasons for switching to TicketingHub

Checkfront have a poor booking experience and the widget they supply for embeding on a website is poor. 90% of websites that use Checkfront need to take customers to a separate page for booking as it does not fit in well on page with modern popular tour product page designs, with sticky side bars etc. With using this system we have the calendar and entire booking experience done with ease and simplicity on the page, the design of the widget can be customised to work well with your brand. We had issues with the last system with checkfront as they work on Canada time so always had massive delays with any issues, 6-8 hours with UK time in most cases before we got a reply. The last system in comparison was overly complex and badly designed internally for managing. The last system had a terrible booking experience. A 5 year old could book and work ticketinghub with ease.