# TicketSpice Software Reviews, Demo & Pricing - 2026

> Review of TicketSpice Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/ticketing/ticketspice-profile/

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TicketSpice

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Overview

[Reviews](https://www.softwareadvice.com/event-management/ticketspice-profile/reviews/)[Alternatives](https://www.softwareadvice.com/event-management/ticketspice-profile/alternatives/)

# TicketSpice Review

Custom quote Free version Free trial 1 plan

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

TicketSpice

4.8

[(105)](https://www.softwareadvice.com/event-management/ticketspice-profile/reviews/)

FrontRunner 2026

Pricing

Pricing available upon request

Top Alternatives

### About TicketSpice

Host your most successful event ever with TicketSpice.

TicketSpice is easy to use, highly customizable, and unbelievably affordable. At just $0.99 per ticket, you'll save thousands, while offering a seamlessly simple ticketing experience.

TicketSpice is flexible and feature rich, offering full branding control, timed ticketing, reserved seating, mobile scanning, box office, merchandise options, and more.

If you’re frustrated by expensive and restrictive ticketing systems that put their logo on top of your ticketing page, you’ll love how TicketSpice empowers you to control the entire ticketing experience.

Whether in-person, virtual, or hybrid, you’ll have one platform with everything you need to sell tickets, manage attendees, capture data, and more.

With over 60,000 customers and twelve years of experience, we’ll be your guide to the most successful and profitable events you’ve ever had.

* * *

TicketSpice Features:

\[Real View Builder\] your free event ticketing page builder to sell tickets online.

\[Branding Control\] we're your white-label event ticketing platform.

\[conditional Logic\] create event ticketing pages with d...

ynamic pricing. \[Sell Add-ons and Upgrades\] ability to add upsells and upgrades on your ticketing pages. \[Exports and Reports\] easily download your ticketing reports. \[Ticket Scanning\] use our free event ticketing barcode scanner app when checking in attendees. \[Electronic Ticket Delivery\] deliver your event tickets via text messaging. \[Reserved Seating\] sell reserved seats for your attendees. \[Daily Payouts\] get daily payouts for your event tickets sold. \[Timed Entry Ticketing\] use our timed entry admission software for checking in your event attendees. \[Box Office App\] sell your tickets onsite. \[Analytics\] use our analytics tools to view our ticket sales performance.

## TicketSpice User Interface

## Popular TicketSpice Alternatives

Main Product

TicketSpice

4.8

[(105)](https://www.softwareadvice.com/event-management/ticketspice-profile/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.84Value for money
-   4.84Customer support
-   4.72Functionality

Pricing

Available upon request

Alternative Product

[Purplepass](https://www.softwareadvice.com/admissions/purplepass-profile/)

4.9

[(304)](https://www.softwareadvice.com/admissions/purplepass-profile/reviews/)

Ratings Breakdown

-   4.80Ease of use
-   4.86Value for money
-   4.94Customer support
-   4.73Functionality

Pricing

Available upon request

Alternative Product

[Ticket Tailor](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/)

4.9

[(595)](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/reviews/)

Ratings Breakdown

-   4.83Ease of use
-   4.78Value for money
-   4.81Customer support
-   4.63Functionality

Pricing

Starting at $0.28 one time

Alternative Product

[Showpass](https://www.softwareadvice.com/mobile-event-apps/showpass-profile/)

4.7

[(406)](https://www.softwareadvice.com/mobile-event-apps/showpass-profile/reviews/)

Ratings Breakdown

-   4.63Ease of use
-   4.63Value for money
-   4.65Customer support
-   4.57Functionality

Pricing

Available upon request

Alternative Product

[ThunderTix](https://www.softwareadvice.com/event-booking/thundertix-profile/)

4.8

[(273)](https://www.softwareadvice.com/event-booking/thundertix-profile/reviews/)

Ratings Breakdown

-   4.65Ease of use
-   4.78Value for money
-   4.85Customer support
-   4.63Functionality

Pricing

Starting at $20.00 per month

Alternative Product

[Accelevents](https://www.softwareadvice.com/festival-management/accelevents-profile/)

4.7

[(164)](https://www.softwareadvice.com/festival-management/accelevents-profile/reviews/)

Ratings Breakdown

-   4.64Ease of use
-   4.69Value for money
-   4.79Customer support
-   4.47Functionality

Pricing

Starting at $7000.00 one time

## TicketSpice Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

Pay Per Ticket

Pricing available upon request

Plan includes:

-   3rd Party Integrations
-   Accept Donations
-   Box Office App
-   Card on File Pre-Reservations
-   Conditional Logic
-   Coupon Management
-   Covid Waivers
-   CRM
-   Data Encryption
-   Design Customization

Read More

## TicketSpice Features

-   Popular features found in Ticketing
    
    Attendance Management
    
    Barcode/Ticket Scanning
    
    Confirmations/Reminders
    
    Customer Data Management
    
    Email Marketing
    
    Online Ticketing
    
    Onsite Ticketing
    
    Promotions Management
    
    Registration Management
    
    Reserved Seating
    
    Third-Party Integrations
    
    Website Management
    
-   More features of TicketSpice
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Attendance Tracking
    
    Attendee Management
    
    Badge Management
    
    Chat/Messaging
    
    Conferences/Conventions
    
    Contact Management
    
    Credit Card Processing
    
    CRM
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Discount Management
    
    Drag & Drop
    
    Dynamic Pricing
    
    Electronic Payments
    
    Email Reminders
    
    Employee Management
    
    Event Management
    
    Event Scheduling
    
    Event Ticketing
    
    Event Tracking
    
    For Film Festivals
    
    For Music Festivals
    
    Kiosk Ticketing
    
    Live Streaming
    
    Mobile Access
    
    Mobile Alerts
    
    Mobile Ticketing
    
    Online Registration
    
    Payment Processing
    
    Point of Sale (POS)
    
    Presentation Streaming
    
    Print-at-Home
    
    Real-Time Analytics
    
    Real-Time Chat
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Recording
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Sales Reports
    
    Sales Trend Analysis
    
    Season Tickets
    
    Seating Map
    
    Social Media Integration
    
    Social Promotion
    
    Sponsorship Management
    
    Support Ticket Management
    
    Surveys & Feedback
    
    Ticketing
    
    Ticket Reservations
    
    Video Streaming
    
    Virtual Lobby
    
    Visitor Registration
    
    Volunteer Management
    

## TicketSpice Integrations

SugarCRM

Integration rated undefined from -1 review

Close

Integration rated undefined from -1 review

Capsule

Integration rated undefined from -1 review

Copper

Integration rated undefined from -1 review

Agile CRM

Integration rated undefined from -1 review

Highrise

Integration rated undefined from -1 review

See all 42 integrations

## TicketSpice User Reviews

Overall Rating

4.8

Ratings Breakdown

5

88%

4

10%

3

0%

2

1%

1

2%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.8

Functionality

4.7

Justin H.

Verified reviewer

Environmental Services

2-10 employees

Used other for less than 12 months

Review source

Reviewed October 2018

Is it possible to give six stars?

5

TicketSpice has made selling tickets for our small workshops a breeze. Our older, less tech savvy community has had no issues using this solution.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I love how affordable this solution is. The transaction fee is minor and there are no monthly fees. As a small non profit, offering small workshops, this was seriously appreciated.

Cons:

It took me a little while to realize the other solutions offered by WebConnex. We setup TicketSpice for an event before eventually using RegFox because it was more complex.

Read More

TF

Teresa F.

Verified reviewer

Music

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2024

Small company service with better than big company product

4

Ratings Breakdown

4

Ease of use

5

Value for money

4

Customer support

4

Functionality

Pros:

My experience with TicketSpice is that they want to partner with my business - they want me to succeed as much as they want to succeed. I know that's a bit of 'business speak' - and I've worked for Thomson Reuters, IBM, etc. so I know the lingo. But with TicketSpice this has been my actual experience. We switched from EventBrite to TicketSpice and have not remotely regretted our choice. They worked with us to customize our whacky ticketing tiers, their rates make everyone happy (us, our customers) and when I reach out to them, I feel that I am heard.

Cons:

I would say that the only downside to TicketSpice is it's reporting. It's pretty static and the user interface is not streamlined in a way that makes managing whackey ticketing tiers easy. That said, I can easily get all my data out in excel and then manipulate on the back-end. I do wish the reporting was more dynamic.

Reasons for switching to TicketSpice

EventBrite fees were very high. There was no incentive to partner with us - other than keep our businss. TicketSpice fees are so reasonable. Yes, we like the cost savings. But more, I do feel like TicketSpice partners with us - if we succeed they succeed. Additionally, there was WAY more flexibility in setting up tickets, discounts, promos, etc.

Read More

MA

Mandy A.

Verified reviewer

Entertainment

Self-Employed

Used monthly for less than 2 years

Review source

Reviewed June 2023

Not great customer service for customers with transfer issues...

2

Awful. There is no explanation about how ticket transfers work. And then customer service doesn't even try to help other than tell you to talk to event organizer. But could have at least explained how transfers worked on their site. Or anything other than I can't do anything. Also the "transfer" is misleading and false. It doesn't really transfer. It makes the person you "transfer" to pay for the ticket and then supposedly will refund your money. But nowhere in the screen where you can "transfer" your ticket does it explain that. So its misleading and misrepresented and the customer service never even attempted to explain that to me when I inquired or that if the recipient didn't claim the ticket within the 7day window it would come back to me. The minimum information that they could have told me but refused to. Overall POOR customer service.

Ratings Breakdown

2

Ease of use

1

Customer support

3

Functionality

Pros:

Being able to log into site and see tickets in system.

Cons:

The customer service refusing to even try to help me with transfer issues. Just kept saying there was nothing they could do or even explain how things worked.

Read More

HG

Hayley G.

Verified reviewer

Fine Art

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2020

Best find after lots of research!

4

Overall we are very happy with this product and using it for registration on our events!

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Easily customizable. Great customer service! Had all the features we needed and lots of ways to create features we needing, using other features. That might be confusing - but basically they have lots of ways to create options and services that may not be plainly available through their software. It's been really great!

Cons:

There was a minor glitch in the middle of our festival that we were able to work around, but it caused about 30 minutes of panic. It was part user error, but also part back-end software glitch. However - like I said, it was minor. Also, it was a Saturday and someone from TicketSpice called me on my cell directly from their cell on their day off to make sure I got it figured out.

Reasons for choosing TicketSpice

More customizable. More features that we needed.

Reasons for switching to TicketSpice

More customizable. More of what we needed.

Read More

SC

Sue C.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2022

Best Customer Service Around!

5

We needed a ticketing system for a large event that we took over last year. It needed to be something easy for me to set up and easy for our registrants to use. TicketSpice did not disappoint. It was easy to set up, and even when I encounter something I can't figure out, their customer service responds within minutes.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I have never had to set up a registration system to this extent and every single question I have has been answered within minutes.

Cons:

Honestly, I can't think of anything I don't like.

Reasons for choosing TicketSpice

First and foremost it's because they replied to my questions asap. Second, they were by far the least expensive while being robust. Third, the ability to have money being accepted from our registrants is able to be transferred immediately to our bank account.

Read More

DS

Dana S.

Verified reviewer

Food & Beverages

Self-Employed

Used daily for less than 12 months

Review source

Reviewed March 2020

Best Customer Service I Have EVER Had

5

I am able to streamline the process for myself & my customer to register for my workshops. Additionally, I can see a snapshot or detailed version of all financials. Just does the job of organizing everything & tracking so I don't have to do it manually.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

They have every feature I was seeking and even more I didn't know existed but have come in handy. The multiple additions & integrations that you can use save money from using over platforms or apps because Ticketspice is a one-stop in my opinion. I am not great with computers & technology & it has been SO simple to use. If I ever get confused, the customer service reps are so responsive & friendly. I even had one respond ones after hours!

Cons:

I haven't came across a con yet. If I do, I will reach out!

Reasons for choosing TicketSpice

They are more cost effective & I liked the customer service right away. All to often you contact companies & you aren't sure if you are speaking to a robot bc they are so scripted & emotionless. Not Ticketspice!

Read More

KS

Kathy S.

Verified reviewer

Non-Profit Organization Management

Self-Employed

Used daily for less than 6 months

Review source

Reviewed January 2020

User Friendly in all areas

5

I was apprehensive to delving into this product, as I usually had other staff available. I was pleased at the ease to set up, the availability to chat with TicketSpice team, when I had questions. They don't make you feel like - duh! you should know this. Being responsive in a matter of minutes is key to the success. Thank you.

Ratings Breakdown

5

Ease of use

5

Customer support

5

Functionality

Pros:

\* The cost to the organization \* The ease in setting up \* The ease of use by the end user \* The support team is phenomenal. Every time I have had a question or concern, the response is quick, helpful and supportive. This alone is worth it all. \* The reports are so helpful and easily shared with my Board members.

Cons:

Could use a little more detail when setting up. Some of us are not always intuitive or tech savvy when it comes to products like TicketSpice. To get it all set up and find a 2nd phase (webconnex) is needed. Yes, it should probably be a given on the clients part. Or alert them of this beforehand.

Reasons for choosing TicketSpice

Price Appearance Flexibility Customer Support

Reasons for switching to TicketSpice

Price Limitations in the pricing area we could afford Automatic transfer on a regular basis to our bank account The fees

Read More

JB

Judith B.

Verified reviewer

Music

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2022

Awesome customer service and seamless use

5

\[SENSITIVE CONTENT\] was amazing! She went above and beyond to assist me and had the patience of an angel.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

TicketSpice is very easy to use. They have multiple ways to get support.

Cons:

None. We are very happy with the product.

Reasons for switching to TicketSpice

Unhappy with service, expensive and TicketSpice has all the tools to be successful!

Read More

iq

ismael q.

Verified reviewer

Entertainment

51-200 employees

Used daily for less than 6 months

Review source

Reviewed May 2020

\[SENSITIVE CONTENT HIDDEN\] is Amazing

5

Amazing. Service is everything. \[SENSITIVE CONTENT HIDDEN\] treated me like i was running a million dollar event. But in reality it was all free. Their company is not making much from us but still he took the time out to help.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The software is pretty easy to use. Its just a matter of understanding what does what. Its like anything that is new. There is a learning curve at first. But after one event i now know what to do. The best was customer support by \[SENSITIVE CONTENT HIDDEN\]. He answered our message at 8pm at night and walked me through small issues. He fixed it all and made it amazing.

Cons:

The donation part. We have a lot of users that want to go back in the ticket window and donate more. But they cannot really. But our event is unique where its free.

Reasons for choosing TicketSpice

the fact that they dont put their name and logo all over everything and the fair pricing. Now that i have experienced i am going nowhere.

Reasons for switching to TicketSpice

its too expensive they fee you to death.

Read More

JP

Jenna P.

Verified reviewer

Fund-Raising

11-50 employees

Used daily for less than 6 months

Review source

Reviewed January 2020

Play with a Pro LOVES TicketSpice

5

When I went onto the TicketSpice site during my research phase, it asked if I wanted to set up a call with \[SENSITIVE CONTENT HIDDEN\]. I said yes and selected time. From that first amazing phone call with \[SENSITIVE CONTENT HIDDEN\] to getting published - it has been a dream. I have been planning events for Non-Profits for 20 years and I have never worked with a more caring, responsive, and understanding Team. When I had a deadline to meet, \[SENSITIVE CONTENT HIDDEN\], helped me to add conditional formatting and to meet the vision in my head. I had very specific needs and no matter when, at what time, or what the question- \[SENSITIVE CONTENT HIDDEN\] was there to answer it and fix everything. TicketSpice for life!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

User Friendly and intuitive setup. But the conditional formatting is where it's at!

Cons:

That I didn't know about TicketSpice before

Reasons for choosing TicketSpice

The low fees, no add-on fees for everything, they really understood my needs as a charity group!!

Reasons for switching to TicketSpice

Fees and I was looking for a company that cares about their customer and their customers' needs!

Read More

Showing 1 - 10 of 105 Reviews

[See All Reviews](https://www.softwareadvice.com/event-management/ticketspice-profile/reviews/)

## TicketSpice Popular Comparisons

[Eventbrite vs TicketSpice](https://www.softwareadvice.com/ticketing/eventbrite-profile/vs/ticketspice/)[TicketSource vs TicketSpice](https://www.softwareadvice.com/event-management/ticketsource-profile/vs/ticketspice/)[Ticket Tailor vs TicketSpice](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/vs/ticketspice/)[Showpass vs TicketSpice](https://www.softwareadvice.com/mobile-event-apps/showpass-profile/vs/ticketspice/)[EventCreate vs TicketSpice](https://www.softwareadvice.com/event-management/eventcreate-profile/vs/ticketspice/)

[Compare All Alternatives](https://www.softwareadvice.com/event-management/ticketspice-profile/alternatives/)

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