About Tix

Tix is a ticketing solution that provides online sales, commercially attractive & simple pricing, full control over data, brand, & communications, cutting-edge ticketing with built-in marketing tools, and is ultra usable, with stand-out segmentation and communication tools.


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6 Reviews of Tix

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(5)

5

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 6 of 6 results

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March 2021

Per from Kongsberg Musikkteater

Company Size: 11-50 employees

Industry: Performing Arts

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Tix makes our daily life in our venue better !

We use Tix for ticket sale at our venue. Very easy to use, both for the customers and box-office personal. Good integration possibilities with other systems (mailchimp, planning software). Continous improvements and added functionality launched regularly. Very good support !

Pros

Ease of use and good functionality. Cost pr ticket only - no monthly regular fees. Very good support !

Cons

Even more integration possibilities wanted. For example Zapier.

Reasons for Choosing Tix

Best functionality. Best price. Best support.

Reasons for Switching to Tix

Need for better functionality according to our venues needs - and better support !

Response from Tix Ticketing

Replied March 2021

Dear Per, Thank you very much for your review. Ken

March 2021

Olaf from Bergen National Opera

Company Size: 11-50 employees

Industry: Arts and Crafts

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

The prfect ticketing system?

Tix has proved to be a robust, flexible system. Our experience with both the product and the staff has been one of complete satisfaction. We are glad to be evangelists for this product!

Pros

This is a ticketing system designed from the ground up with exceptional functionality coupled with an intuative user esperience. Incredibly powerful without being overly complex. The system handles sales for our symphony orchestra and opera in a venue with over 1600 seats. In th challenging times we have faced since implementing the system in August we have time and time again seen the benefit of the continuous development of the procuct to match the challenges we have faced in 2020/21. We are extremely happy customers.

Cons

From the first pitch to the ongoing followup Tix have delivered on every level. We have no complaints.

Response from Tix Ticketing

Replied March 2021

Dear Olaf, Thank you very much for the review. Ken

March 2021

Susanne from Norrlandsoperan

Company Size: 51-200 employees

Industry: Arts and Crafts

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

March 2021

TIX review

Pros

It is easy to learn for new users. A lot is logical and you can figure out how to do by yourself. It takes a short amount of time to set up events. The support you get from TIX is great, they always have ideas, listen to what you need and care for your business.

Cons

If you want to sell package with seating online there are to many "clicks" to have a satisfying sell process for the customer. For singel tickets great, for more than that not very good. The online buy process could be modified to be more customer friendly.

Reasons for Choosing Tix

TIX matched our demands better.

Reasons for Switching to Tix

We were not pleased with the current ticketing system.

Response from Tix Ticketing

Replied March 2021

Dear Susanne, thank you very much for the review. Ken

March 2021

Sindri Þór from Tjarnarbíó

Company Size: 2-10 employees

Industry: Entertainment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

A variety of options yet easy to use

Pros

Using Tix has allowed us at Tjarnarbíó (small/medium sized theatre) to improve our online ticket sales and Tix is now our primary point of sale for tickets to shows and events. It is perfect for the entertainment industry, giving us a variety of options like online sale of additional products (e.g. drinks), gift cards and season tickets. The software is easy to use which makes training of sales staff that much easier. Customer service is excellent.

Cons

Through Tix it is possible to perform on-the-spot sales but that process is a bit cumbersome with some seemingly unnecessary steps.

Response from Tix Ticketing

Replied March 2021

Thank you very much for your review. Ken

March 2021

Joakim from Drammen Scener

Company Size: 11-50 employees

Industry: Events Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

TIX made our days so much easier

Selling tickets, managing the orders, keeping track og tickets sold and so on is so much easier for us after moving to TIX.

Pros

The easiness. TIX includes a lot of functionalities, but in a easy and more understandable way compared to other ticketing systems.

Cons

Design within the dashboard could be better, but it's still one of the more neat designs I've seen for a ticketing software.

Reasons for Switching to Tix

Venuepoint changed their software and we were required to either make a move to their new software or find a new one.

Response from Tix Ticketing

Replied March 2021

Dear Joakim, thank you very much for the review. Ken

March 2021

Petter from Moss Kulturhus

Company Size: 2-10 employees

Industry: Entertainment

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Best choice for number seating

Pros

Easy for customers to purchase tickets. Good options for communicating with customers. Easy and flexible to manage customers and tickets. Gathers good data for statistics. Integrates well with website (Wordpress), planning software (Yesplan) and google analytics.

Cons

Setup with bank was a bit tedious. Editing html in e-mails are a bit difficult for novices.

Response from Tix Ticketing

Replied March 2021

Dear Petter, thank you very much for your review. Ken