--- title: "VBO Tickets Software Reviews, Demo & Pricing - 2026" description: "Review of VBO Tickets Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/ticketing/vbo-tickets-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Event Management Software](https://www.softwareadvice.com/event-management/) / VBO Tickets Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/event-management/vbo-tickets-profile/reviews/)[Alternatives](https://www.softwareadvice.com/event-management/vbo-tickets-profile/alternatives/) # VBO Tickets Review Custom quote 1 plan On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview VBO Tickets 4.8 [(84)](https://www.softwareadvice.com/event-management/vbo-tickets-profile/reviews/) Pricing Pricing available upon request Top Alternatives ### About VBO Tickets VBO Tickets is a cloud-based ticketing platform which assists event planners, tour guides and festival organizers with marketing and payment processing. Key features include attendee registration, custom pricing, group sales and membership management. The application enables users to define entry timings on tickets, create customized seating plans and sell ticket bundles to groups. Teams can create custom forms with multiple fields to collect attendee information and complete the registration process for classes, workshops, events and more. Additionally, the white-label solution enables managers to sell tickets directly from the event website or Facebook page. VBO Tickets allows customers to make partial payments, hold tickets for a later purchase and view seat availability status in real-time. It comes with mobile applications for Android and iOS and facilitates integration with Paypal, Stripe, Wepay, Paymill, Salesforce, MailChimp and more. Pricing is available on request and support is extended via phone and email. Do you work for VBO Tickets? [Manage this product listing](https://www.g2.com/products/vbo-tickets/claim_requests/new?auto=true) ## VBO Tickets User Interface ## Popular VBO Tickets Alternatives Main Product VBO Tickets 4.8 [(84)](https://www.softwareadvice.com/event-management/vbo-tickets-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 4.73Value for money - 4.82Customer support - 4.52Functionality Pricing Available upon request Alternative Product [Ticket Tailor](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/) 4.9 [(596)](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.78Value for money - 4.81Customer support - 4.63Functionality Pricing Starting at $0.28 one time Alternative Product [Purplepass](https://www.softwareadvice.com/admissions/purplepass-profile/) 4.9 [(304)](https://www.softwareadvice.com/admissions/purplepass-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.86Value for money - 4.94Customer support - 4.73Functionality Pricing Available upon request Alternative Product [Showpass](https://www.softwareadvice.com/mobile-event-apps/showpass-profile/) 4.7 [(406)](https://www.softwareadvice.com/mobile-event-apps/showpass-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.63Value for money - 4.65Customer support - 4.57Functionality Pricing Available upon request Alternative Product [EventCreate](https://www.softwareadvice.com/event-management/eventcreate-profile/) 4.9 [(789)](https://www.softwareadvice.com/event-management/eventcreate-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.83Value for money - 4.78Customer support - 4.79Functionality Pricing Starting at $39.00 per month Alternative Product [ThunderTix](https://www.softwareadvice.com/event-booking/thundertix-profile/) 4.8 [(275)](https://www.softwareadvice.com/event-booking/thundertix-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.78Value for money - 4.85Customer support - 4.63Functionality Pricing Starting at $20.00 per month ## VBO Tickets Pricing and Plans Starting price: Pricing available upon request Free Trial Free Version Custom Pricing Pricing available upon request Plan includes: - Ticketing - Box Office Software - Point of Sale - Subscriptions - Reports - CRM - Ticket Scanners ## VBO Tickets Features - Popular features found in Event Management Agenda Management Contact Management Customizable Branding Exhibit/Vendor Management Mobile Access Reporting/Analytics Speaker Management Surveys & Feedback Ticketing Venue Management - More features of VBO Tickets Access Control Activity Dashboard Alerts/Notifications API Attendance Management Attendee Management Badge Management Barcode/Ticket Scanning Billing & Invoicing Calendar Management Conferences/Conventions Confirmations/Reminders Cross Selling Functionality Customer Data Management Customizable Forms Customizable Reports Customizable Templates Data Import/Export Discount Management Dynamic Pricing Email Marketing Employee Management Event Calendar Event Management Event Scheduling For Virtual Events GDPR Compliance Help Desk Management Kiosk Ticketing Mobile Ticketing Multi-Currency Multi-Event Multi-Language Online Ticketing Onsite Ticketing Payment Processing Point of Sale (POS) Print-at-Home Promotions Management Real-Time Data Real-Time Notifications Registration Management Reserved Seating Role-Based Permissions Sales Reports Season Tickets Seating Map Social Promotion Third-Party Integrations Ticket Brokering Ticket Reservations Wait List Management Website Management Weddings/Parties ## VBO Tickets Integrations authorize.net Integration rated undefined from -1 review PayPal Integration rated undefined from -1 review Constant Contact Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review vibe Integration rated undefined from -1 review 360 Payments Integration rated undefined from -1 review See all 11 integrations ## VBO Tickets User Reviews ## VBO Tickets customer ratings - Overall rating: 4.8/5 - Total reviews: 84 ### Rating distribution - 5 stars: 65 reviews (77%) - 4 stars: 18 reviews (21%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.2/5 - Value for money: 4.7/5 - Customer support: 4.8/5 - Functionality: 4.5/5 --- ### VBO is awesome - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I totally recommend VBO. They can help you and your business with so many things. In so many different ways. It's unreal. #### Cons The cons to this software are it's few limitations. This is the only thing(s) holding VBO back. --- ### Don't hesitate to check out VBO Tickets - Overall rating: 5/5 - Reviewer: Richard S. - Verified reviewer: Yes - Industry: Events Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My ticketing provider decided to close down a few years ago so I was forced into finding a replacement. VBO Tickets has surpassed my expectations. My situation is somewhat complicated working with multiple promoters, venues and events so I frequently reach out to Support. They reply in a timely fashion and are always happy to help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very wide and deep software solution. We sell tickets for multiple promoters who use multiple venues. VBO Tickets handles this scenario elegantly. #### Cons With software that is SO deep and wide, and given that my situation is one that I use almost all the features, I occasionally come across bugs. Having said that, VBO is always extremely quick to correct them. #### Reasons for switching to VBO Tickets The company wound down their operations. --- ### VBO - Overall rating: 5/5 - Reviewer: MICHAEL D. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Customer service through VBO was amazing. They help walk you through every step so it makes set up and delivery of your products super easy #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. This software takes the guess work out of selling tickets online #### Cons It’s a little on the pricey side. We are a very small theater and it ended up being a little too expensive for us --- ### Powerful but sometimes confusing; lots of upkeep for optimal use - Overall rating: 5/5 - Reviewer: Chris Crotty C. - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Runs ticketing and merchandise sales for my theater. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros VBO offers a lot of features and options. Plus the company is willing (or used to be) to develop new features if you make a strong case. Ease of integration with existing sites is fairly easy. Customer support is generally quick, responsive, and thorough. The platform has never gone down in our many year use, so it's definitely stable. #### Cons The interface can be confusing at times. Also, the software glitches at times when using the Box Office function, e.g., asking for full account info when you don't want to add all fields. Usually logging out and in fixes the problem. Another minor complaint: when you copy and event, it won't automatically update the "end sale" by the relative date; you have to set it manually. #### Vendor response Hi Chris, Thank you for the positive feedback you provided for VBO Tickets! We pride ourselves on our reliability track-record and responsive, professional Customer Support. We also appreciate your constructive feedback and will continue to make ongoing improvements to the system. We currently provide solutions for fifteen CSz Cities and have built some wonderful features specifically for the CSz organization over the years. We greatly value your business and all of your feedback. Thank you for being a valued client! Rique Villa VP of Sales VBO Tickets Replied December 2017 --- ### Amazing Service for Smaller Organizations - Overall rating: 5/5 - Reviewer: Steve G. - Verified reviewer: Yes - Industry: Music - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered VBO has been a game-changer for us. We are a small school with a small staff, and finding a box office platform that allows for all of the features typically reserved for larger-scale operations has made it possible for us to bring all of that functionality and flexibility to our patrons. It was no easy task finding a vendor that scaled to our relatively small size, and we were so happy to find that VBO did just that. Our processes have been streamlined and simplified tremendously, and we've been able to turn our attention even more toward our guests. Thanks to everyone at VBO for making this all possible for us! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All the features of a large-scale events organization are available to smaller institutions with smaller budgets. #### Cons Not really a con, per se, but there are a TON of features, which necessitates a lot of back end settings. Takes a while to wrap your head around, but once you get it, the system basically runs itself! --- ### Easy to use, robust and affordable - Overall rating: 5/5 - Reviewer: Peter H. - Industry: Performing Arts - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. This a very robust system which allows us to manage ticket and subscriptions as well as class registrations in one single platform. VBO is very cost effective given the numerous features it offers. Our organization produces 10 productions annually, as well as dozens of classes, and our summer camp program, all of which we sell through VBO. Our customer base is very pleased with the online interface, which allows them to complete ticket purchases and registrations with clarity and ease. On the back end, basic sales transactions are very easy to complete with minimal staff training. Even more advanced features, like event setup and season ticket programming, are very streamlined and require far fewer steps than many other systems which I have used in the past. At the theater, we make us of the VBO app, which allows for speedy guest check in. The app also allows house staff to access ticketing information on their check-in device, without having to send patrons back to the box office should questions regarding ticketing arise. Overall, this product is extremely affordable, especially compared to similar products. We have been very happy with our relationship with VBO, and we have received a lot of positive feedback from our patrons as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### VBO Tickets - A Complete Solution - Overall rating: 5/5 - Reviewer: Tyrone R. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. CaribTix has special needs from ticket printing and online ticket sales, to mobile apps and ticket validation... The team at VBO has responded to ALL requests. One example: Several CaribTix clients use physical thermal tickets so we offer the service in addition to online ticketing, VBO was able to facilitate the import of printed thermal tickets so both physical and online tickets reside in the same database. Additionally, VBO was able to design an app to facilitate the sales, statistics and validation of all tickets online or offline. This has allowed us to provide a Closed Loop Solution for our clients. VBO is a very feature rich and robust platform... Additionally, the team is very helpful and responsive to support and new feature requests. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Robust features and functionality that covers many needs/requirements of today and some that may be needed in the future #### Cons A little difficult to navigate --- ### Terrific support - Overall rating: 5/5 - Reviewer: Dorothy B. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Ticket sales are a breeze. We are able to track memberships easily and without error, which is huge. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros VBO created custom programs for us at no extra cost and were super responsive all along the way in our transition. It manages much more than just ticket sales - our membership program with four levels, comp tickets for our cast and crew, merchandise sales, discount prices for our members, emails to members when their memberships are going to expire and lots more. #### Cons It is fairly expensive, but we have the cost added to the ticket prices as a fee. Most buyers are used to such fees and do not complain. It is fairly complex, so it is difficult to keep our box office volunteers trained to use all its functions. --- ### Farimont Opera House Review - Overall rating: 5/5 - Reviewer: Katrina S. - Verified reviewer: Yes - Industry: Performing Arts - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are saving time and giving the customers a chance to go online to purchase tickets themselves. Before it was call/ stop in only and recorded on paper. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that we have the ability to use an online ticketing system, it has made our work so much easier. #### Cons Sometimes when I have selected tickets and I go to apply the customer to the tickets, it essentially locks the tickets and we have to go reclaim them one by one, which can be time consuming if they are buying multiple tickets. #### Reasons for choosing VBO Tickets Unsure of final decision process. --- ### Powerful and Flexible - Overall rating: 5/5 - Reviewer: Achmed Rauff A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Go to market times are faster once familiar. Support is thus far is good but we are really hoping that response times would be better. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's immense features that enables new ways to create sales and promotions. Fits almost all types of events at any scale. #### Cons There is a learning curve that requires sufficient training and familiarity. Due to the sheer number of features it is easy to get overwhelmed. A stronger build it email blast for CRM would be good to have instead on relying on 3rd party integration. #### Reasons for switching to VBO Tickets Support was lacking and the solution was not mature enough to go to market. --- Showing 1 - 10 of 84 Reviews [See All Reviews](https://www.softwareadvice.com/event-management/vbo-tickets-profile/reviews/) ## VBO Tickets Popular Comparisons [Eventbrite vs VBO Tickets](https://www.softwareadvice.com/ticketing/eventbrite-profile/vs/vbo-tickets/) [Compare All Alternatives](https://www.softwareadvice.com/event-management/vbo-tickets-profile/alternatives/) ## See what companies are saying about Software Advice