RDPWin vs ResNexus
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.9 / 5
4.6 / 5
Value for Money
3.8 / 5
4.6 / 5
Customer Support
4.1 / 5
4.8 / 5
Functionality
3.9 / 5
4.6 / 5
Last Review Written
December 2, 2021
October 4, 2024
Pros/Cons
Pros
- RDPWin has been very pleasant, it is a user friendly product- which can improve business performance and with the right time spent with the customer service- can improve efficiency.
- The product is very good, and there is flexibility if you have ideas of your own to improve the product for your own company.
- I liked the way the interface looks, it's very appealing. It's easily navigated and has a pleasant layout.
Cons
- I also hate how not user-friendly it is. It is not an intuitive software.
- No real 24 hr support without fees. Cant even upload a support ticket on the weekends or overnight which is kinda ridiculous.
- We have tried some demo versions of other software but there was always something missing that we got with RDP so we have been sticking with it.
Pros
- The customer service was outstanding and the knowledge and understanding of our business showed real care and concern that we get it right.
- Overall, we are extremely pleased with the software and are encouraged by their constant attention to improvement.
- I have grown to really appreciate their dedication to making the system better and better.
Cons
- Whenever I have contacted Resnexus with a problem , first they always blame the platform.
- In regards to the reservation system, it is a bit annoying that when I mark a checked-out, it does not take me back to the grid.
- Resnexus is not able to make out correct guest invoices. I have my charges fixed, the same for each platform.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
5 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
