I love their customer service, they are always happy to help.

Nothing is ever too much trouble for her to assist us with.

SENSITIVE CONTENT HIDDEN] is awesome and is ready to help at any time. She understands the needs of the Guide and outfitting world.

Customer service is top notch and they care about their clients.

Overall it is a great software, and the support team is awesome.

On any given day we can speak with a human that will help/address/solve any problem we've had over the last 10 years.

It is so flexible and adds to our image. With them we can accomplish a high level of professionalism without adding staff.

The best part about this software is how easy it is to teach and learn in a short amount of time. The shopping cart set up makes this super easy.

I think it's weird that you can't delete a customer out of the data base. Also I haven't found a way to manage inventory from add-ons yet.

I am a huge fan of the operations end of the program. I can maximize our boat capacity which maximizes our profits.

It is a bit pricey for what we sometimes feel we would like to pay, but it is a great resource with great customer service for when we are unable to problem solve on our own.

Flexibility; relative ease of use; company stays on top of fixes and bugs.

They are happy employees and take pride in making their system robust and useful for each type of business customer. Easy to communicate and work with.

Found that everything we do in our business is handled in Adventure Office. The support is simply outstanding.

Ease of use; ease of training; creative solutions, attentive, professional and responsive customer service.

The software support team is top notch, and is always there to help with any questions that come up.

We hoped to be able to track our inventory easier, but have stuck with our old system for now. I have no doubt this will improve over time.

Its invaluable knowing you can actually speak with someone knowable 7 days a week. Very impressed with Adventure Office and the great employees they have working for the company.

Ease of use, functionality,  price and features for our back office and our customers  The customer support team is always there when you need them. They deserve more than 5 stars.

Accounting is disjointed. Deposits need to be independent of each other.

I personally looked at 14 other platforms and this is the best out there. Ease of use, functionality,  price and features for our back office and our customers far exceed the competitions software.

Always happy to help and nothing is too much trouble.

Want to do the right thing for the customer, quickly and efficiently.

Ease of use  and ability to train our team on new system.

Simple and  user friendly and I really like their customer service, they are always willing to help.

The set up is clunky and not very flexible. The POS reports are rather useless.

Customers also love being able to book 24/7 on our website without having to talk to anyone. There are a lot of customizable features, so you can really make it work the best for your unique business.

The most important aspect is they are responsive to calls, questions and issues.

The mobile app seems clunky and does not work as well as the web based.

I have had a great overall experience with AO. I would recommend them to anyone who is looking for a booking software with excellent behind the scenes support.

Not only are the owners great people, the entire team is super helpful and friendly... and most of them have actually worked in this business, so they understand your perspective so much better.

Easy to use; provides online booking feature;  access to support is quick.

She has gone over and above to make sure everything works properly and will have it fixed quickly if changes need to be made.

Over the past 2 years of using Adventure Office the customer service has been awesome.

I have connected with so many company and it is kind of advertising and there is future at business with them hope can be increase business profile.

All is amazing especially the product listing is very easy  for our customers to read.

Great service and the cost of using Bokun is going down, such a rear experience.

Great platform which integrates with all website. Global configuration, which make it usable at multiple functions.

Since it was the first time I saw this kind of software, I found it amazing.

Sales, booking, finance, management, costumers full profile, exactitude...etc. Everything is perfectly made to reach world.

Some features, for example pricings, are sometimes confusing to select, specifically for one tier prices.

In total our company has lost about 10k NOK due to this policy, and we are expecting to loose quite significant amounts due to all the covid 19 related cancellations.

That there is no time limit to when a proposed contract will be accepted or denied.

Even after exposing some spelling errors on the widget, because they use automatic translations, they weren't willing to fix that.

So easily useful from website to booking creation. The support staff were so helpful and have always assisted me through the most complicated and the simplest of queries.

The price is the most affordable specially in this hard time because of COVID. It’s so easy to use and very convenient.

It should have auto correct. It could be a little confusing when first getting started.

I found very confuse for me the price catalogs because when you make a mistake it's impossible to erase the items you don't need.

Benefits to reach coustumers for guiding service.

It is very easy, customer service excellent, and helpful, quickly answer, excellent service.

Oh I love how easy it was to setup and integrate to my website.

You should design more beautiful and easy to use.

On top of that Bokun customer service team is really outstanding. I have dealt with several amongst the team and with no exception, they all proved to be attentive, helpful, patient and resourceful.

There service is great they reply very quickly.

Bokun is a great solution for small-size companies like us. Their booking system is effective, efficient and trustworthy.

Not ready to release, still in development, complicated and poor customer service.

It is for free, perfect customer support and easy to use.

I think it was a new team, so they didn't knew the features and they seemed like bots because when you exposed a problem, they just searched for related articles and suggest you to read them.

I am happy I moved to Bokun. It find t cost effective and the customer support i have been given is excellent.

The Bokun platform is very easy to use and works perfectly. When ever I have a question their helpful and professional support team always helps out and really fast.

It was very easy to use and set up and offered help whenever we needed. As we were using the API we talked to both developers and customer support often and they were kind and helpful.

Integration with my website was relatively easy, considering this was my first time using software like this.

US Dollar

Adventure Office is a reservation management solution that helps tour operators manage bookings and handle various administrative processes, such as inventory management, reporting and more. Professionals can use the dashboard to schedule upcoming trips, edit rates on a Gantt chart and assign tour guides according to requirements.

Adventure Office allows organizations to manage marketing campaigns, create targeted email messages with promotional codes and send them to custom contact lists. Managers can store customers’ reservation details in a centralized database and utilize the search functionality to retrieve specific information from the repository. Additionally, it lets users access employees’ clock-in/out information and maintain a record of available inventory. 

Adventure office facilitates integration with various third-party applications, including Facebook. Pricing is available on monthly or annual subscriptions and support is extended via phone, email and other online measures.


LongDescription

User Management

Electronic Payments

Multi-Day Booking

Payment Processing

Access Controls/Permissions

Reservations Management

Credit Card Processing

Communication Management

Customer Database

Resource Management

Activity Management

Data Import/Export

Promotions Management

Itinerary Creation

Booking Management

Channel Management

Vendor Management

Pricing Management

ACH Payment Processing

Real-Time Updates

Website Integration

Activity Dashboard

Online Booking

Waiver Management

Reporting & Statistics

Package Creation

Accounting Integration

Discount Management

Central Reservation System

Customizable Branding

Activities Booking

GDS/OTA Integration

Client Management

Quotes/Estimates

Third-Party Integrations

Inventory Management

Search/Filter

Employee Management

Price/Margin Management

SMS Messaging

Calendar/Reminder System

Invoice Management

Calendar Management

Room Booking

Customer Support

Email Templates

Multi-Location

Booking Notes

Rate Management

Mobile Access

Third Party Booking

Event Scheduling

Alerts/Notifications

Reminders

Group Reservations

Availability Management

Customizable Templates

Billing & Invoicing

Ratings/Reviews

Reporting/Analytics

Appointment Management

Customer History

Website Management

Our pricing incorporates the cost of software, credit card processing, waivers, automated messages, and support all into one easy-to-understand fee! With Adventure Office you'll enjoy unlimited users at the same price and we'll never charge you more for using our support.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Adventure Office

In Person

Live Online

Webinars

Documentation

Videos

Bokun is a cloud-based booking management system designed to help travel and tourism businesses create booking websites and handle reservations, pricing, payments and more. The platform comes with a centralized dashboard, which allows users to manage a variety of content such as text, images, videos, map locations, product categories and more.


Bokun includes an inventory management module, which enables organizations to maintain stock levels, create combo products for upselling and display real-time availability of products. It offers a host of features such as multilingual translations, credit card processing, agent login, contract/commission management and more. Additionally, the pricing management system allows enterprises to manage multiple rates, currencies and offers across different channels.


Bokun enables users to access passenger manifests/pick up lists and gain insights into sales and customer communication via reports. Pricing is available on request and support is extended via phone, email and other online measures.






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