# FareHarbor Software Reviews, Demo & Pricing - 2026 > Review of FareHarbor Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/tour-operator/fareharbor-profile --- [Home](https://www.softwareadvice.com/) / [Reservations Software](https://www.softwareadvice.com/hotel-management/reservation-comparison/) / FareHarbor Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/ticketing/fareharbor-profile/reviews/)[Alternatives](https://www.softwareadvice.com/ticketing/fareharbor-profile/alternatives/) # FareHarbor 2026: Benefits, Features & Pricing Wondering if FareHarbor is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview FareHarbor 4.7 [(1128)](https://www.softwareadvice.com/ticketing/fareharbor-profile/reviews/) Pricing Starting at $0.01 one time ### About FareHarbor FareHarbor is a cloud-based tour and activity booking solution that enables tour operators to manage their day-to-day business operations. It offers online booking management and payment portals, and it integrates with user websites. It is designed to work on desktop and mobile devices. Customers can view tours and events, create bookings and submit payments using FareHarbor. The user dashboard provides a calendar, booking details and booking management tools through a single interface. In the calendar, tour operators can view customer payment details for individual activities and pending dues. Bookings can be filtered by activity type, which allows users to see which activities and tours are being booked most often. Users can integrate FareHarbor with existing websites or use the service’s website building platform. Reporting features allow users to track operations, bookings and accounting in real time, and integrations with PicThrive and TripAdvisor let them promote their business through other channels. Wondering if FareHarbor is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. ## FareHarbor User Interface ## Popular FareHarbor Alternatives Main Product FareHarbor 4.7 [(1128)](https://www.softwareadvice.com/ticketing/fareharbor-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.62Value for money - 4.82Customer support - 4.52Functionality Pricing Starting at $0.01 one time Get Price Alternative Product [Eventbrite](https://www.softwareadvice.com/ticketing/eventbrite-profile/) 4.6 [(5783)](https://www.softwareadvice.com/ticketing/eventbrite-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.47Value for money - 4.32Customer support - 4.51Functionality Pricing Available upon request Get Price Alternative Product [Booqable](https://www.softwareadvice.com/retail/booqable-profile/) 4.8 [(1160)](https://www.softwareadvice.com/retail/booqable-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.74Value for money - 4.81Customer support - 4.57Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1575)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [OpenTable](https://www.softwareadvice.com/hospital-management/opentable-profile/) 4.7 [(1320)](https://www.softwareadvice.com/hospital-management/opentable-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.61Value for money - 4.50Customer support - 4.63Functionality Pricing Starting at $149.00 per month Get Price Alternative Product [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/) 4.5 [(1310)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.34Value for money - 4.56Customer support - 4.37Functionality Pricing Starting at $14.00 per month Get Price ## FareHarbor Pros and Cons We analyzed 1,128 verified reviews for FareHarbor to find out what actual users really think. Select to learn more Responsive And Helpful Support Team FareHarbor offers highly responsive customer support, with knowledgeable representatives available 24/7 to assist with setup, troubleshooting, and custom requests. Users consistently mention fast response times and a willingness to go above and beyond, making it easier to resolve issues and optimize the platform for their business needs. Streamlined Online Booking Management Managing bookings is straightforward with FareHarbor. The platform provides a user-friendly interface for scheduling, adjusting availability, and processing payments. Features like calendar sync, group reservations, and mobile access help businesses organize bookings efficiently and offer customers a smooth online experience. Flexible Tour Operations Tools FareHarbor supports tour businesses with tools for scheduling, crew assignment, and managing diverse offerings. It allows real-time updates, integration with resellers, and customization for unique tour needs. Operators appreciate the ability to handle complex itineraries and streamline day-to-day tour management. Booking Fees Impact Customers FareHarbor charges booking fees that are often passed on to customers, sometimes as high as 6%. These fees can be hidden or added on top of other costs, leading to customer complaints and concerns about pricing transparency. Businesses have limited options to absorb or adjust these fees. Limited Payment And Reconciliation Options FareHarbor's payment system can be cumbersome, with manual entry for credit cards, limited support for payment types like PayPal, and basic invoicing features. Users report challenges with tracking payments, reconciling accounts, and handling partial payments or refunds, which can slow down operations. High And Variable Service Costs Many users find FareHarbor's pricing to be high, especially in certain regions. The commission structure and additional charges can be a setback for small businesses. Some features are difficult to implement or require extra fees, leading to concerns about overall value and affordability. ## FareHarbor Pricing and Plans Starting price: $0.01 one time Free Trial Free Version Basic $0.01 one time No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## FareHarbor Features - Popular features found in Reservations Booking Management Calendar Management CRM Customer Support Group Reservations Inventory Management Mobile Access Promotions Management Rate Management Reporting/Analytics - More features of FareHarbor Activities Booking Activity Dashboard Alerts/Notifications API Automated Scheduling Barcode/Ticket Scanning Booking Notes Calendar Sync Central Reservation System Channel Management Confirmations/Reminders Credit Card Processing Customer Database Customer Data Management Customizable Reports Data Import/Export Discount Management Employee Management Event Calendar Event Management Event Scheduling GDS/OTA Integration Group Scheduling Invoice Management Mobile Ticketing Multi-Day Booking Multi-Language Multi-Location Online Booking Online Payments Online Ticketing Package Creation Payment Processing Point of Sale (POS) Pricing Management Real-Time Updates Reminders Reporting & Statistics Reservations Management Reserved Seating Resource Management Room Booking Sales Reports Search/Filter Seating Map SMS Messaging Social Media Integration Third Party Booking Third-Party Integrations Ticket Reservations User Management Vendor Management Waiver Management Website Integration Website Management ## FareHarbor Integrations Smartwaiver Integration rated 4.4 from 11 reviews Google Analytics 360 Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Squarespace Integration rated undefined from -1 review WordPress Integration rated undefined from -1 review See all 11 integrations ## FareHarbor User Reviews Overall Rating 4.7 Ratings Breakdown 5 83% 4 13% 3 2% 2 1% 1 2% Secondary Ratings Ease of Use 4.6 Value for money 4.6 Customer support 4.8 Functionality 4.5 Dave N. Verified reviewer Leisure, Travel & Tourism Self-Employed Used daily for less than 6 months Review source Reviewed October 2019 My Only Regret Is Not Starting Sooner 5 Reliable, professional, honest. Every question is answered. Every promise fulfilled. What more is there? Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The Fareharbor software has freed me to get back to doing what makes my company great and puts the entire back office functions at my finger tips: booking, assigning roles, servicing my clients, and ensuring my reporting is clear and easy to follow has gone from consuming most of my time to becoming a second thought. I have an entire staff in my pocket and the support and training from FareHarbor are always there when I have a question. Cons: I would like to be able to send more automatic mails than currently possible. That's it. Reasons for choosing FareHarbor You were the best. Reasons for switching to FareHarbor You are everything they fail to be. I have been beyond satisfied and would like to find a way to integrate FareHarbor into my other business. Vendor Response Hi Dave - Thank you for taking the time to write this review! FareHarbor was designed to help tour operators, such as yourself, grow their businesses - we are happy to hear that you have been able to leverage the software to handle the operational day to day of your business. We look forward to growing this partnership! Thank you! Replied October 2019 Read More VR Verified Reviewer Law Practice 51-200 employees Used daily for more than 2 years Review source Reviewed April 2020 Works for basic needs, but has gaps 4 Overall we are booking field trips, tours, and other events. There are multiple users and multiple locations that we are all trying to book within. In the event we are all paying very close attention to what is going on everywhere, we can manage with no problems, however, if we are very busy or someone is very stressed to get something on Fareharbor in a hurry, it is possible to double book something without Fareharbor having any warning. Ratings Breakdown 3 Ease of use 4 Value for money 4 Customer support 2 Functionality Pros: Features that I like most include that a hold can be placed on dates and times by utilizing Private Headlines. New bookings for contacts are very convenient as well as rebooking and cancellations. Plenty of places for notes and the ability to run reports for those various reports. Love all the freedom to program what you want when creating an event, especially when it comes to what information you want to collect from the registrant. Cons: The load times are extremely slow. In addition, the program will allow overlapping event reservations utilizing the same resources without telling the user. This can allow double booking of the same location, despite what resources are marked when setting up the event. This is a major problem. There is also the inability to delete several bookings for the contact during the same Order. This is annoying and time consuming when the order has 10+ bookings. Reasons for choosing FareHarbor I was not included in the decision. Reasons for switching to FareHarbor Previous software did not allow us to sale tickets on-line and Fareharbor did. Vendor Response Hello - thank you for taking the time to write this honest review of your experience with FareHarbor. It is great to know you've been able to take advantage of our features and customization. Regarding your resources and overlapping event reservations, please reach out to our 24/7 Support team! We can review your current set up and provide any recommendations for optimizing your existing resources. Replied April 2020 Read More SS Shannon S. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed May 2019 FareHarbor Has Finger On Pulse of My Business & Like Having One's Own Private Team! 5 I grew up with eTix, moved along with ZERVE (whom I adored) and then came into FareHarbor once ZERVE bit the dust. FareHarbor had some kinks at first but then took the torch and ran with it like a leader well in touch with things. I like that FareHarbor gets that although there's a template or universal aspect to tour businesses, that there are also some like my own that are constantly changing, evolving and pushing the envelope and do more than stay conventional. It means the world that their team is open to my evolution and are willing to work to create new dimensions to their own system to help me fulfill my vision! That's massive and money in the bank! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support Previously 4 5 Functionality Pros: Sounds cliche, but it's very organic and "thinks" like someone in the tour industry. It's almost scary! It's like the software knows what I'm thinking at times, stays ahead of me but then other times, it's like I'm teaching it new things. Very collaborative feeling. Cons: I doubt if anything is dummy proof but this is as close as it can get. I do hope that in the future, they will find a way for me to add some alternative things to the checkout for the customer. I have a product that is related to the traveler experience and would love to have it as a check out option right before they buy the tour tickets or complete the transaction because I feel its like a final sale's plug reminder that they might either jump on board with or be interested enough to go back and review the product's description and be influenced to purchase it last second. Currently its an item for sale but its too separated from where I think it needs to be personally. Read More VR Verified Reviewer Recreational Facilities and Services 11-50 employees Used daily for more than 2 years Review source Reviewed April 2021 Easy To Use Booking System With Great Customer Support 5 Because it costs the company nothing and their customer service is top-notch I have nothing but great experiences with FareHarbor and the customers do not seem to mind the added fee for online booking as the booking numbers have gone up since implementing FareHarbor! Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: The team at FareHarbor made the transition to their product super easy. They listened to our requirements and configured the product to accommodate everything required. Both the frontend and backend of the product is easy to navigate and use for both customers and administrators. It integrated with the website with no problems. Cons: Their fee is pretty steep in my opinion. It's charged to the customer booking, but I don't like the amount of the fee no matter who it is passed on to! Reasons for choosing FareHarbor No cost to the company since the fee is added to the customer booking total. Vendor Response Hello - Thank you for taking the time to share your review with us! We are thrilled to hear you had a great experience working with our Customer Support teams and you've found our Dashboard easy to use. We aim to make your life easier! We understand your feedback regarding the fee, however our experience shows that this fee does not affect your conversions! Once again, thank you for sharing this review with us. If you have any additional questions, please do not hesitate to reach out! Replied May 2021 Read More MATTHIEU F. Verified reviewer Leisure, Travel & Tourism 11-50 employees Used daily for less than 6 months Review source Reviewed October 2019 Powerful and friendly 5 So far so good, happy to use it and great team behind, helping us to improve our business online. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: its connectivity, various options helps feedbacks, friendly user Cons: Not a master Jedi yet! but it might be hard to configurate it at your image, since many options are offered. Reasons for switching to FareHarbor Better connected, friendlier and better end user experience Vendor Response Hi Matthieu - thank you for taking the time to give FareHarbor such a great review! We'll get you to master Jedi status in no time. We are always here to help, and never hesitate to reach out! Thanks again. Replied November 2019 Read More MH Mark H. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for free trial Review source Reviewed February 2025 Exorbitant fees we couldn't pass on with a clear conscience. 3 After a somewhat rocky trial experience things did work and the system was obviously comprehensively featured. We decided that the 6% booking fee was way to much though and would've meant our average customer paying £9 in fees. Added that Fareharbor would make £10,000/year or more providing their booking system to us - didn't seem like a realistic price. Ratings Breakdown 3 Ease of use 1 Value for money 3 Customer support 4 Functionality Pros: Full-featured with abundant OTA linking. Cons: Exorbitant fees that we couldn't with clear conscience pass on to customers. Reasons for choosing FareHarbor Checkfront - both the system and the support - was truly terrible. Reasons for switching to FareHarbor For OTA integration. But went back to Bookinglayer in the end. Vendor Response Hello Mark, thank you for taking the time to leave your feedback about our product and input regarding our fees. Replied February 2025 Read More DJ Derek J. Verified reviewer Recreational Facilities and Services 2-10 employees Used daily for less than 6 months Review source Reviewed October 2024 Decent Booking Tool That's Not Suited for Everyone 2 Decent. At a certain point, we gave up on the software. It simply didn't fit our business. Ratings Breakdown 2 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: The team was very helpful for integration, and it was a full package of reporting, booking software, and payment provider. The customer front-facing booking experience was clean and flowed nicely. Cons: Customization had to be done by FareHarbor, or at least was very opaque to the user. At the time we used it, everything felt very hacked together and clunky for what we were trying to with the tool. We were trying to use staff and lane assignment as both being required to take a booking, but the solution made the dashboard look almost unusably cluttered. Reasons for switching to FareHarbor We were looking for something that felt a little more tailored and less expensive. We ended up switching back. Vendor Response Hello Derek, thank you for sharing your review! We will relay this feedback to our team. Replied November 2024 Read More KS Katie S. Verified reviewer Leisure, Travel & Tourism 11-50 employees Used daily for less than 2 years Review source Reviewed August 2025 Best activity booking system out there 4 Great customer support and does almost everything you can think of and they are always implementing new features. Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Fareharbor is nearly flawless with integrations to concierges and third party resellers. Customer support is top notch and fast. Cons: It looks like it was built in 1994 and the cost is expensive but it does exactly what we need it to do. Vendor Response Thanks so much for the kind words! We’re really happy to hear that FareHarbor’s integrations and support are working well for your team, it's great to see that the platform is helping you get things done. We hear you on the design side. We recently rolled out a modernized reporting experience and are continuing to evolve the look and feel of the platform. If you have suggestions on how we can improve the interface, we’d love to hear them! Feel free to send your ideas to support@fareharbor.com as your feedback plays a huge role in helping us grow and remain the best restech solution in the industry. Thanks again for being part of FareHarbor! Replied August 2025 Read More VR Verified Reviewer Warehousing 51-200 employees Used daily for less than 12 months Review source Reviewed January 2026 FareHarbor is fair 4 Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: FareHarbor is very user friendly. It worked well with other sites. It made my overall booking experience very pleasant. Cons: The one thing I really did not like about FareHarbor was the high fees. I believe it was due to where I was located. Vendor Response Thank you so much for your review, we're happy to hear you found ease using our technology. Our pricing model can vary depending on a few factors when it comes to fees. We'd love to hear more of your feedback on how we can make this work better for you! If you'd like to give some specifics, please reach out to support@fareharbor.com. Thank you! Replied January 2026 Read More RN Reini N. Verified reviewer Leisure, Travel & Tourism 11-50 employees Used daily for more than 2 years Review source Reviewed November 2024 Fareharbor is headed in the wrong direction 1 Went from being very satisfied to poor experience within the last 12 months. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: The platform and customer service used to be a industry leader and game changer, and now has become a burden. Cons: Very disappointed. Was baited into letting Fareharbor build us a new and free website 5 years ago, I asked my account manager (who has meanwhile left the company) and made sure copyrights are and owership, and they promised everything would be owned by us with no strings attached. Fareharbor now won't show us any written contract that we signed or were lured in with. Starting October 31 2024, FareHarbor sends an email with new policy changes for website hosting. No warning we are told the website is theirs now and Fareharbor disputes anything they promised, and claim ownership of the website, litterally forcing you to pay above market rate ($5,000) hosting fees for or leave without a website and lose even more. You can't keep and manage your "own" website unless you pay $5,000. It's outraging to say the least and a complete bait & switch tactic executed without warning and enough time to reasonably avoid financial damage. It literally feels they stole the rights to our website and all our owned content and pictures, that we had for 15 years. Our site will be offline unless we pay $5,000, every year and only give us 2 months to build a new website with someone else or be offline. Fareharbor, it is common sense that you don't treat a company that made you a furtune that way, and presenting your most loyal clients with a new reality after the fact with no reasonable alternative. What a break of trust. We trust Fareharbor with thousands of transactions and financial data information to turn around and do this to us. Thats not being a good partner and I can not recommend Fareharbor any more. I have referred many new start ups and existing companies to sign up with Fareharbor. Again, I don't recommend at this point to sign up with Fareharbor any more, unless Fareharbor admits their mistake and change direction immediately. Fortunately and unfortunately for FareHarbor "ACTIONS SPEAK LOAUDER THAN WORDS". The platform and customer service used to be a industry leader and game changer, and now has become a burden. Thier processes has become very ineffecient, e.g. the highly important booking calendar builds are being ridled with cumbersome new forms to fill out, or making repetive steps for each individual item that Fareharbor used to be able to just make a dublicate in the past. Making changes to affiliate rates has do be done and set up new every time for each affiliates, making redundant form entries that take hours. The process to make changes and future builds has become ever more complicated and less customized, with Fareharbor puting the time burden on us the clients. What used to be handled in one conversation/phone call with your account manager now takes hours to jump through several forms and steps. It can take weeks and months before a calendar goes live nowadays and then often is a poorely executed and synced product in terms of resources, capacities, dates/time, and availability. It is ver frustrating that after 5 years we spend more time troubleshooting for months to find errors and mistakes made by the build team. What used to be a same or next day finished task such as to build (dublicate a booking calendar) can take months, and many follow up calls for the request to not be dropped. It is the time we don't have and the burden we were promised Fareharbor was going to take away from us that has been more and more put back on us now over the years. Account managers are doing what they can, I can't complain about \[sensitive content hidden\], he is working hard and he is great. However, he is being left high and dry by Fareharbor's poor top down decisions as well. Fareharbor, you don't plug the goose that laid your eggs. Be aware that there are better platforms out there now! Vendor Response Hello, thank you for leaving your review. We know the Sites fee change may have come at a surprise. Your feedback is taken seriously and will be reviewed by our team. Replied November 2024 Read More Showing 1 - 10 of 1128 Reviews [See All Reviews](https://www.softwareadvice.com/ticketing/fareharbor-profile/reviews/) ## FareHarbor Popular Comparisons [Eventbrite vs FareHarbor](https://www.softwareadvice.com/ticketing/eventbrite-profile/vs/fareharbor/)[Booqable vs FareHarbor](https://www.softwareadvice.com/retail/booqable-profile/vs/fareharbor/)[Hostaway vs FareHarbor](https://www.softwareadvice.com/ticketing/fareharbor-profile/vs/hostaway/)[OpenTable vs FareHarbor](https://www.softwareadvice.com/ticketing/fareharbor-profile/vs/opentable/)[WeTravel vs FareHarbor](https://www.softwareadvice.com/ticketing/fareharbor-profile/vs/wetravel/)[Peek Pro vs FareHarbor](https://www.softwareadvice.com/ticketing/fareharbor-profile/vs/peek-pro/)[SimplyBook.me vs FareHarbor](https://www.softwareadvice.com/ticketing/fareharbor-profile/vs/simplybookme/)[Bókun vs FareHarbor](https://www.softwareadvice.com/hotel-management/bokun-profile/vs/fareharbor/)[Xola vs FareHarbor](https://www.softwareadvice.com/ticketing/fareharbor-profile/vs/xola/)[Mindbody vs FareHarbor](https://www.softwareadvice.com/ticketing/fareharbor-profile/vs/mindbody/)[TripWorks vs FareHarbor](https://www.softwareadvice.com/ticketing/fareharbor-profile/vs/tripworks/)[Beyonk vs FareHarbor](https://www.softwareadvice.com/hotel-management/beyonk-profile/vs/fareharbor/) [Compare All Alternatives](https://www.softwareadvice.com/ticketing/fareharbor-profile/alternatives/) ## Other Top Recommended Reservations Software [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (217) Recently recommended **22** times [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) **4.3** (342) Recently recommended **16** times [Mews](https://www.softwareadvice.com/hotel-management/mews-commander-profile/) **4.6** (59) Recently recommended **15** times [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) **4.7** (118) Recently recommended **12** times Stuck Between Options? 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