OUTSTANDING customer service and help. The trainings are fantastic. During COVID they held my business together.

Ease of use, customer service, webinars, friendliness. Biggest pro: customization and client WOW

If not creative or a design-focused person, the information might come out disorganized at times. I would love to see a Wetu-similar website for clients!

Overall (time wasted in calculating total trip costs notwithstanding) I have been pleased with Travefy. Their support people are easy to deal with, and the presentation of the itineraries themselves is quite professional looking, if a little "busy". This aspect depends on the type of client and their personal preferences, just an observation.

Ease of use..great airline database, also cruise database, (however I have found this lacking on a couple of occasions). The also have a tour database. Overall this programme saves a lot of legwork, presents well for clients, and I have found the backup support to be excellent. It's not cheap, however this is partly attributable to the current deplorable state of the AUD$, so US agents may find it OK.

Given that it's aimed at Travel Agents, I would have liked it to provide a total cost, which would help enormously during the quotation process. Whilst it allows individual items to be costed, there is no final tally anywhere. I find this curious given that it's a relatively sophisticated programme in most areas. I have provided feedback about this several months ago, however no update. Whilst the Databases which draw in information about airlines, hotels, cruises and tours save a lot of time, unfortunately I then end up spending a lot of time calculating total costs of itineraries. Should be an easy fix, they just haven't done it.

Again if the resorts are not loaded it was not useful. I loved when they were available as the documents turned out very nicep

The software was very easy to use, but when I used it barely any of my resorts were listed to use.

The availability of resorts available when selecting these for your client. It has been a while since I used this software and may have been improved

I used Travefy during the early stages of my business as a travel advisor. I created client itineraries that allowed my clients to access them while they were traveling. My clients loved the app.

I wished Travefy had better proposal creation features. I often used Travefy to insert different hotel options, but it started to look too clunky when presenting to clients, which then made me had to seek another platform just for proposal creation.

Travefy helped me create itineraries much faster and with a better aesthetic than before when I was doing everything manually (typing out itineraries in Word). I was able to produce better-looking work, faster.

I liked the ability to save text and images in a library which can be easily added to future itineraries, eliminating a lot of repetitive and mundane typing. I liked the ability to use my own URL when sharing the itinerary with potential clients. I liked the ability to apply a 'maintenance mode' when actively working on the itinerary, to avoid my clients accessing their itinerary before it was finished.

The only thing I didn't like about Travefy is the fact it couldn't work out quotes for me. There is no costing involved. I had to do that manually elsewhere in Excel. This is the sole reason I moved to another itinerary building software. If you don't mind working out the cost separately then I would whole heartedly recommend Travefy as an itinerary builder.