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TripWorks vs Wix
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.4 / 5
Value for Money
4.8 / 5
4.3 / 5
Customer Support
4.9 / 5
4.2 / 5
Functionality
4.8 / 5
4.3 / 5
Last Review Written
November 23, 2024
November 27, 2024
Pros/Cons
Pros
- Overall they are a great booking software to work with. We moved to them because they had better technology to help us earn more revenue than Fareharbor or Peek, and we have.
- We have very high standards of excellence for our guests experience and tripworks helps us keeps those standards during their booking process. I would recommend this to anyone for any online booking.
- The dedicated customer service with an actual account manager that i can talk to when I have an issue is one of top features I love.
Cons
- I don't think their is anything I dislike. So far it's up to the standards of what I had in the past and beyond in some aspects.
- There is no invoicing option allowing us to provide quotes. Parts orders are difficult to enter because they are not itemized.
- We have regularly been reporting issues, but little to no progress is made on things that are having a major negative impact on our business.
Pros
- It is very easy to use and it has numerous templates which are really nice visually. It is good that they vary according to the industry that one is looking to create a website for.
- What I like most about Wix is that the cost/benefit is fantastic. Very inexpensive website builder, that can...if done properly build beautiful websites.
- We have had amazing feed back about our website and other companies coming and asking what software we used because they loved it so much.
Cons
- The main issue I have with Wix is the price when compared to other Web hosts out there. The contract also auto renews without warning, which is very frustrating.
- I hate that you can only really edit your website on a laptop or desktop computer. Not being able to edit on my tablet is limiting and sadly, it may end up being a deal breaker.
- I was a little disappointed with the limitations of the website probably because as a coder you expect a lot more from a drag and drop website.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
