The price point is great with very robust features for the future.

I love that it integrated seamlessly with shopify. The email templates and campaigns are so convenient.

Ease of use, GREAT customer service, great templates but simple to adjust.

I am very happy with the templates, ease of use and dashboard of analytics.

On-boarding was a breeze and the templates to create emails are very easy and great looking. The integration with Shopify and the capabilities in automation are very strong.

Overall it's great value for the money and I would recommend it if anyone is thinking about it.

Very easy to use for a beginner. Great features and options and looks great.

Omnisend is a one stop, they offer cart abandonment, followup email scheduling, and sms marketing. Awesome tool, and customer service is easy to work with and very helpful.

Omnisend is so seamless. I love how easily it integrates with shopify and how easy it is to create and send email blasts with special offers.

This is an effective platform for great execution in marketing. Setting up a multichannel campaign is quite easy and satisfying.

Overall, this is a great program and I am so glad MailChimp isn't supported by shopify anymore because I would of never found this.

Omnisend is cost-efficient and we get great value from using the product.

Easy to use, clean email templates provided, also love how quick customer service is - always ready to help.

Its clean, very easy to use, very intuitive and provides great reports.

But the most amazing feature has to be the unlimited subscribers - now this is the biggest benefit, because most email services charge you depending on how many subscribers you have.

Integrates with Shopify, easy to use and creates traffic and revenue. The email templates are pretty good.

Not all my emails go to my customers and they complaint that our email goes to junk and before this would not happen.

Sometimes when customizing your templates, it can get a little confusing.

The email templates are great, tons of super clean and responsive templates to work off of.

Ve had a lot of customers notify me that these emails go to SPAM.

I love the Live View so that I can see which products are being removed from the cart most often. I also love how easy it is to set up my marketing automations.

I am missing the function to be able to send automatic emails with the latest new products on a regular basis.

I've been using this app to send emails to my clients. It's super easy to use and the reports are great.

Standard for a template based email marketing system. But as a designer I find it frustrating.

So my primary method of advertising was cut off at Christmas, rendering this software useless to me at the time I needed it most.

I feel stuck unable to implement designs I want.

Generally very good we will continue to use the tool and hope to use more in the future.

I have been using several email campaign providers for the past 10 years yet none have had the best customer service, a simple set up and amazing templates that you can customize.

Some users have complained that they did not receive the email.

The overall experience has been wonderful. It's simple, easy and yet effective.

The best part of SendGrid is the effectiveness of its API. The API supports import from almost everywhere and from any file types.

Always reliable, easy to integrate with, multiuser support and awesome customer support.

It is highly confusing, make some small mistakes in their confusing dashboard and get charged extra.

Ever since last September, we've had about a 1% error rate with Sendgrid due to random 406 errors. Based on what we've seen on the internet, we're not the only ones.

It is super easy to set up and manage, and also provides comprehensive reporting on how each email was sent and processed.

Great tool for controlling your sending reputation and improving email deliverability.

Especially for the bad support and Sendgrids billing plans. One month we had to pay for three different subscriptions.

WAs disappointed because we were referred to this program. Found the price to make it even more discouraging to stick with it.

Then recently, Microsoft started blocking the emails. I found out this was because a spammer had used their service and got the shared IP blacklisted.

As a utility integration that the rest of our software depends on, this is wholly unacceptable. Imagine your product, and imagine that 1% of emails your product sends just randomly fail.

Sendgrid is easy to use and offers a great way to check if tools are processing emails correctly to users.

Great functionalities and way too good email delivery results. Tracking of Emails is diverse and helps get a great insight into various metrics.

The customer service has always been pretty quick to get back to me. It's a popular service with a lot of integrations available.

Currently we are extremely frustrated and disappointed with both the support and the product itself. I would leave tomorrow if we could.

Our non profit selected SendGrid after recommendations from other groups in our organization. After we got through the extensive set up it has been easy to use.

I love the service and we won't be changing it at work for a long time. It's good for the price as well.

Brilliant - it delivers on everything it promises and has easy to use packages.

It's simply pleasant and we're still with them for the simplicity. That can't be over emphasized.

I loved how easy it as to integrate sendgrid for transactional email support. The dashboard also offers some insightful analytics.

US Dollar

Trusted by 100k+ ecommerce businesses, Omnisend’s all-in-one email marketing & SMS tool automates your marketing across the entire customer journey—reaching the right audience, with the right message at the right time. Capture and grow subscriber lists with landing pages & popups. Engage customers with ready-made email templates & newsletters. Boost conversions with pre-built automations like welcome, abandoned cart workflows, yearly birthday emails, and more. Integrates easily in 1-click with Shopify, BigCommerce, WooCommerce, Wix & more.

Unlike other platforms on the market, Omnisend allows you to reach out and engage your audiences across multiple channels via the same automation workflow: email, SMS, push notifications.  You can also sync your segments to Google and Facebook to create retargeting ads that deliver an immersive customer experience. With Omnisend, omnichannel marketing is an untapped opportunity that drives engagement and sales.

Collect subscriber information from their first visit to your online store using eye-catching forms such as popups, embedded forms, the interactive Wheel of Fortune, and landing pages. Engage customers by sending interesting emails, including gift boxes and discount coupon codes. Respond to customers using Omnisend’s attention (marketing) automation with cart recovery and order confirmation emails. Keep customers coming back through personalized and timely automated emails, including order follow-ups and customer reactivation.

Omnisend invites Freelancers and Agencies to join the Omnisend Partner Program. Win more clients and receive revenue share for referred and managed accounts. https://www.omnisend.com/partners/

Sell while you sleep with pre-built workflows across Email, SMS, Push, and more. Convert store visitors to shoppers with pre-built omnichannel automations designed for ecommerce:
- Abandoned cart recovery emails
- Post-sales & order follow-up emails
- Product & browse abandonment
- New subscribers (welcome emails)
- Customers likely to churn (win back, cross-sell & reactivation emails)
- Birthday + Customer feedback
- All Email and SMS messages, subject lines and workflow settings are pre-built, so you can get up and running in minutes.

Create beautiful and professional email campaigns and newsletters in minutes with:
- A drag & drop email builder
- Ready-made, responsive email templates on any device
- Unique coupon codes
- Automatic product picker
- Product recommender (up to 8 products)
- Plus, resend campaigns without any tedious manual work!

Grow your Email and SMS subscriber lists by collecting email and/or SMS opt-ins with fully customizable popups, signup bars, landing pages & wheel of fortune. Find ready-made & themed templates in the Forms Library, including Back in Stock notifications & onsite promotions. Plus, a built-in Email List Cleaning tool to optimize your audience.

Improve your targeting with robust segmentation and boost your conversions with well-targeted, personalized messages.
Create segments for:
- High-value (VIP) customers
- Likely-to-churn customers
- Specific category/product shoppers
- First-time/repeat customers & many more data-driven types of audiences.
- Combine email with SMS and push notifications
- SMS available worldwide
- No need to pay for multiple apps anymore!

Analyze your campaigns and your customers with real-time reporting:
- Sales dashboard
- Campaign, automation and form performance reports
- Live view of store visitor activity
- Customer Lifecycle Stage breakdowns

We’ll be here every step of the way to help support you, no matter what plan you’re on.  All customers have access to:
- 24/7 live chat & email support
- On-demand Omnisend Academy training & live webinars
- Full help center with articles and guides.
- Dedicated Customer Success managers available on plans from $400 p/month

LongDescription

Real Time Analytics

Engagement Tracking

AB Testing

Text-to-Win

Sales Analytics

Multi-Channel Marketing

Social Marketing

Automated Responses

Mass Texting

Activity Tracking

Data Synchronization

Customer Segmentation

Subscription Management

Drip Campaigns

Scheduled Messaging

Marketing Calendar

Campaign Tracking

Multi-Campaign

Customer Database

Customizable Fields

eCommerce Management

Campaign Scheduling

2-Way Messaging

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Email Campaign Management

Lead Generation

Mobile Coupons

Email Templates

Subscriber Management

Email Distribution

Contact Management

Email Marketing

List Management

Real Time Data

Performance Metrics

Mobile Keywords

Click Tracking

Multi-Channel Communication

Marketing Automation

Landing Pages/Web Forms

Social Media Integration

Customizable CTAs

Workflow Management

Message Personalization

Email Management

Dynamic Content

Event Triggered Actions

Visual Analytics

Customization

Activity Dashboard

Alerts/Notifications

SMS Marketing

CAN SPAM Compliance

Reporting & Statistics

Segmentation

Reminders

Website Visitor Tracking

Automated Scheduling

Customizable Templates

WYSIWYG Editor

Image Library

Conversion Tracking

Multi-Channel Attribution

Dashboard

Web Forms

Discount Management

Mobile Optimized Emails

Spam Blocker

Real Time Reporting

Customizable Branding

Behavior Tracking

Reporting/Analytics

Monitoring

Campaign Analytics

Customizable Forms

Drag & Drop

Social Promotion

Auto-Responders

Third-Party Integrations

Live Chat

Campaign Management

Search/Filter

For Small Businesses

SMS Messaging

Contact Database

Mailing List Management

Campaign Planning

Channel Management

Multi-Channel Data Collection

Personalization

Lead Capture

eCommerce Integration

Multi-Channel Management

Promotions Management

Multi-Store

Omnisend has three pricing plans to choose from: Free, Standard and Pro. Upgrade and move through tiers as you grow. 

- Free plan best for a starting business or those wanting to try Omnisend. Use all Omnisend features for free. Upgrade whenever you feel ready. 

- Standard plan best for growing and mid-size businesses focused on email marketing activities (starts from $16/month). 

- Pro plan best for high-volume senders who also use SMS in their marketing mix (starts from $59/month).


Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Omnisend

Live Online

Webinars

Documentation

Videos

Twilio SendGrid is a cloud-based email marketing tool that assists marketers and developers with campaign management and audience engagement. Its key features include A/B testing, mailing list management, predefined templates, image library and reporting.

The application comes with an editing tool, which enables users to create responsive email templates and add fields. The campaign management feature lets marketing teams segment contacts based on engagement metrics and customer data. Further, the system includes domain authentication, compliance and ISP outreach to optimize email delivery.

Twilio SendGrid comes with web and SMTP API’s, and connects with cloud-based email service providers. It is offered on a monthly subscription and support is provided via phone and email.

Real-Time Analytics

A/B Testing

Signature Management

Email Monitoring

Catch-all Server Detection

Real-Time Monitoring

Single Email Verification

Audience Targeting

Geolocation

Domain Check

Routing

Whitelisting/Blacklisting

Queue Management

CAN-SPAM Compliance

Disposable Email Detection

Chat/Messaging

Team Management

Response Management

Delivery Tracking

Data Recovery

Mobile-Optimized Email

Syntax Check

Unsubscribe Database

Spam Analysis

Autoresponders

Location Tracking

Simple Mail Transfer Protocol (SMTP)

Communication Management

Customer History

Threat Response

Threat Protection

Free Plan: up to 100 emails per day.

Paid plans available beginning at $14.95/mo.

Omnisend vs SendGrid

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