Postmark vs SendGrid

RATING:

4.9

(32)

Postmark has 32 reviews and a rating of 4.88 / 5 stars vs SendGrid which has 720 reviews and a rating of 4.22 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (32)
4.2 (720)
Ease-of-Use
5 / 5
4 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
October 11, 2023
April 16, 2024
Pros/Cons
  • Pros

  • The deliverability is overall better than most providers and far superior to any shared host we tried. Their approach to separate marketing and transactional email flows is smart in that matter.
  • What I like most about this software is the ease of use, options are straightforward and easy to understand. The search tool is powerful and quick as well.
  • Cons

  • I was a bit frustrated : most SMTP integrations wouldn't work with their initial implementation of marketing emails, as it required to send custom headers along the e-mail.
  • It's a bit confusing at first to figure out where to find things, but once you do, it's a breeze.
Read all user reviews
  • Pros

  • The best part of SendGrid is the effectiveness of its API. The API supports import from almost everywhere and from any file types.
  • It is super easy to set up and manage, and also provides comprehensive reporting on how each email was sent and processed.
  • Cons

  • It is highly confusing, make some small mistakes in their confusing dashboard and get charged extra.
  • Ever since last September, we've had about a 1% error rate with Sendgrid due to random 406 errors. Based on what we've seen on the internet, we're not the only ones.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos