All Otter Reviews
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Otter Reviews
Reviews Summary
Overall Rating
4.4Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4
Value for money
4.3
Functionality
4.3
Pros
"We recently switched to Fathom, and the difference was immediate—full video recording on Google Meet, smarter summaries, and better action item tracking really leveled up our post-meeting process."
"It served us well for basic meeting capture, and we liked the ability to upload audio and use the mobile app for in-person recordings."
"We used Otter.ai for a long time and appreciated its reliable transcription and note-taking capabilities."
Cons
"In meetings with layered topics or fast-paced discussion, Otter often lost the thread and produced generic summaries."
"The transcriptions that were given were often cut off and incorrect, so having to go over them again, including the summary made using Otter void."
"Not great the set up from the provider and the third-party provider Epos now was really exhausting and we currently are still off-line because we cannot differentiate between breakfast and lunch cut off period"
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