Otter vs Transkriptor
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.8 / 5
Value for Money
4.4 / 5
4.3 / 5
Customer Support
4.1 / 5
4.6 / 5
Functionality
4.3 / 5
4.7 / 5
Last Review Written
August 12, 2024
September 27, 2024
Pros/Cons
Pros
- It does the job wonderfully. I also noticed that you can connect different apps like google calendar and zoom and set reminders to record meetings which I love.
- It is just a wonderful experience and I will continue using the software for a long time I think, that is because of the friendly user interface and accessibility of using its feature.
- I love the ability to take photos of something that will appear in the transcription exactly where we are discussing it. The ability to recognize past speakers is really useful.
Cons
- I tried to upload a Zoom MP4 video twice (which took over an hour each time) and I just kept getting an "error" message at the end.
- Limited usability in free/"trial" account as expected.
- Some of the transcription is so bad it makes me laugh. But as long as I review it soon after the conversation, I can figure it out.
Pros
- I loved the fact that you have a clean dashboard with the most useful functions easily available and accessible. Everything feels "ready to use.
- The accuracy of speed recognition was excellent. Also, seeing different speakers in different lines was great.
- Transkriptor has streamlined my workflow, saving me significant time and effort. The customer support is also responsive and helpful, which adds to the positive experience.
Cons
- The support team was poor. The response was late when i need it the most.
- This is a big problem in Turkish. I did not experience it in other languages.
- I think it could be better. But I have no negative reviews.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
