Sonix

RATING:

4.8

(130)

About Sonix

Sonix is a web-based solution that allows businesses to transcribe audio and video files. The fully automated software is able to transcribe 30 minutes of audio or video in approximately 3-4 minutes, for industries that require quick and stress-free transcription services. It uses AI technology and includes an online editor which allows the user to polish a transcript while listening to the audio.

Sonix Pricing

Starting price: 

$22.00 per month

Free trial: 

Available

Free version: 

Available

Sonix is SOC 2 Type 2 compliant
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Sonix Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

5

Most Helpful Reviews for Sonix

1 - 5 of 130 Reviews

Anonymous

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed August 2021

Great tool, saved me a lot of time and money

User Profile

Ernesto

Verified reviewer

Professional Training & Coaching, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Surprisingly accurate and super easy to edit

I've just started using them but am so impressed with the results, the service and the customer service that I'm starting to transcribe all my previous podcast episodes and phasing out the use of Google Cloud transcription despite that being FREE at the volume that I require.

PROS

It's accuracy for transcribing conversations How simple it is to edit and export the transcript The embed code so I can add a transcript AND a player to my website and even pull the original MP3 from my podcast host so that those plays count towards my stats. THE AMAZING CUSTOMER SERVICE!

CONS

The pricing structure is difficult to grasp at first. I would still try to simplify it because it's confusing. You get charged a membership fee which then gives you access to transcription services which are billed based on usage. I now understand that they do this so you don't have to be paying monthly for transcription which you might not need but then you're paying a membership anyway… Also, I'd like to be able to save snippets and common words to improve the AI and make my editing process easier but that's a very minor thing.

Alexander

Research, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed June 2023

Excellent and well worth the cost

PROS

Way better than Otter.ai and Microsoft Office, especially for accents and poor sound qual.Pricing is very reasonable and well worth all the saved hours compared to inferior free transcription services.

CONS

Little language support, but acceptable.It is not free, but is so cheap I do not view this as a con.

Reasons for switching to Sonix

Way better performance with poor sound qual and accented English.

Adrian

Accounting, 2-10 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

2

FUNCTIONALITY

2

Reviewed January 2020

2 hours of interview now typed rubbish

Living in the UK I used this to transcribe a 2 hour discussion about local history. Lapel mics meant it was a good quality recording. When selecting the language of the audio I chose English. The only option had a USA flag. I wonder if results might be better with an American voice? After paying $20 - a price I was happy to pay - I have a long transcript of rubbish. It bears little resemblance to the audio! I will finish with an example. "He has two daughters lovely visited the farm. So it's going to be what for either one of them but it also has a bungalow that he built ice and knock knock her way in Castle Rock selection for a while. I'm on my best friend from schools from Casa Loma, so, I don't know but I don't know that I don't know the name. Well, it's just one of those it was country."

PROS

Easy to set up account and upload audio file. Good range of pricing options including for occasional user. Speed of results. A two hour interview (lapel mics for the 2 speakers) was back to me inside the hour.

CONS

The most important bit - very inaccurate typed record. Correcting it would take me much longer than starting and finishing the job myself.

Javier

Education Management, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

First time user and Loving it....

I loved the option to upload videos that are in other languages and Sonix was able to transcribe it. Much better than other softwares out there today.

PROS

I love that you can see the closed caption in real time and i am loving how accurate the transcribe was in English and Spanish. I am also loving the ease of using this product especially since i am a first time user. I exported the file to use on other program and it was on point.

CONS

For my first time using this software it worked for what i needed it to do.

Reason for choosing Sonix

I did try Rev, but they took to long and at the end they were unable to transcribe my video...

Reasons for switching to Sonix

Simon Says was unable to transcribe foreign languages.