Appen vs Revenue.io
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.9 / 5
4.4 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
3.7 / 5
4.7 / 5
Functionality
3.9 / 5
4.3 / 5
Last Review Written
March 4, 2024
January 4, 2023
Pros/Cons
Pros
- The best thing I like about Appen is the opportunity to work on different projects at the same time. They offer great opportunities like Translation, Transcription, search engine evaluators.
- The best feature of appen is that it provides rewards for performing some tasks like web captures and translations. The user interface is very friendly and easy to set up.
- My overall experience with Appen is great and i recommend everyone to use appen. It provides us money or rewards for doing some tasks.
Cons
- I tired the process again, however, I received the same error message so I responded to them with that regard and requested for further support.
- Application status of project is really frustrating as they provide no replay. They also have only one payment option(Payoneer).
- Sometimes, it takes forever for an applicant (contractor) to get a feedback from Appen regarding an application status. Their customer service is DEAD.
Pros
- Good integration with salesforce. Has good call coaching tools that allow us to look for certain keywords and phrases while coaching.
- Ring DNA gets the job done. I usually have pretty good connection and don’t really ever have any dropped calls which is good.
- The call management of this software is brilliant. You can easily handle the call-queue as there is an in-built option called ‘call queue’ to identify how many calls are waiting to be answered.
Cons
- Anytime you end a call, you get an annoying Warning message saying that you have not yet logged the call.
- The one thing that I find very annoying is the dropped calls. In the Medicare business, if we don't get permission to call a customer back, you pretty much have lost a lead.
- The dialer feels cheap and I hate that it has to be it's own little window open all the time. It's also constantly making me log back in.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
