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Appen vs SaasAnt Transactions

Appen vs SaasAnt Transactions

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Overall Rating
4.1 (38)
4.8 (265)
Ease-of-Use
3.9 / 5
4.7 / 5
Value for Money
4 / 5
4.8 / 5
Customer Support
3.7 / 5
4.8 / 5
Functionality
3.9 / 5
4.7 / 5
Last Review Written
March 4, 2024
June 11, 2024
Pros/Cons
  • Pros

  • The best thing I like about Appen is the opportunity to work on different projects at the same time. They offer great opportunities like Translation, Transcription, search engine evaluators.
  • The best feature of appen is that it provides rewards for performing some tasks like web captures and translations. The user interface is very friendly and easy to set up.
  • My overall experience with Appen is great and i recommend everyone to use appen. It provides us money or rewards for doing some tasks.
  • Cons

  • I tired the process again, however, I received the same error message so I responded to them with that regard and requested for further support.
  • Application status of project is really frustrating as they provide no replay. They also have only one payment option(Payoneer).
  • Sometimes, it takes forever for an applicant (contractor) to get a feedback from Appen regarding an application status. Their customer service is DEAD.
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  • Pros

  • I am a programmer/IT consultant/Software engineer. Not having to write a tool to fix the data is a very nice win.
  • The user experience is amazing. But what is even better is there customer service.
  • But SaasAnt fills this void beautifully, and the customer service is always top notch - even when it turns out that my questions have easy answers.
  • Cons

  • I confirm, from moment you buy (you get no refund, no trial), no support, only chat with waste of time, and even if you open tickets, and wait, no one will come.
  • VERY limited ability to translate input or output data if it does not match Quickbooks fields. When informed their software was inadequate they refused to give a refund.
  • Then tried to upload template after entering in test data and failed to upload.
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Pricing Range
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$
$
$
$
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$
$
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$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos