All Lingohub Reviews

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User Profile

Leo

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

All texts and software translated with Lingohub

When translating all marketing and software texts through Lingohub, we benefit from the ease of use and the support by the software. Translation memory and machine translation help our in-house and external translators. Support from Lingohub answered to our requests and fixed any problems we encountered.

PROS

User-friendly interface for translation to multiple languages. Translators are supported by a translation memory and machine translation. The API allow uploading texts from 3rd party development systems and also HTML from webpages and downloading the result. Online software ensures that multiple translators can work in parallel. Support team helped us solve project-related questions.

CONS

A major upgrade to the LingoHub software in 2019 led to slower response times earlier this year. Fixed by now (September 2019).

Reason for choosing Lingohub

Lingohub has more features than most competitors, is more user-friendly, at a lower cost.

Reasons for switching to Lingohub

We moved away from desktop-based translation tools to online translation management.

Matthias

Computer Software, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Software translation tool that ticks all the boxes

We are a small SaaS startup and LingoHub allowed us to quickly scale to 18 languages and thus expand our markets beyond our local reach.

PROS

LingoHub integrated very well with our existing SaaS solution. We moved from a bi-lingual setup (EN, DE) to multilingual (18 languages) within days. Machine translations are almost instant, translations done by professionals are reasonably quick.Technically it integrates seamlessly with our source code hosted on Github. LingoHub acts just as another developer on the team (opens pull requests, sends us messages on Slack).

CONS

The machine translation features could be a bit more accessible / automated.

Reason for choosing Lingohub

LingoHub is also located in Linz but the real game changer was their excellent performance on support during the purchasing phase and during initial ramp up. Whenever we write or talk to them they almost instantly reply.

Adrian

Gambling & Casinos, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2020

Could have been much better

I was happy when I finally switched the teams and didn't have to use it anymore.

PROS

- At least it has API access so we don't have to work too much on the buggy UI

CONS

- Bugs in UI - plenty and with each visual update we could see new/more. - API for automation could be better - Lack of visualization for whitespaces - doesn't apparently care about non-breaking vs soft spaces (which is crucial for french language) - The text editor is tiny, doesn't allow to visualize where linebreaks where put easily (sometimes word wrapping can trick you). - On numerous occasions tricks like `out of service` and `laggy experience` that eventually was turned into `planned maintenance` that was never announced. I understand someone can have technical issues but trying to lie to your customers about it is low. It was not on one occasion the service was out and we didn't get any prior information about those so called `planned maintanances` - The history view is not really that helpful - no real text diffing available to review changes.

Vendor Response

Hi Adrian, first of all: Thank you for taking the time to review LingoHub. We are really keen to learn from our customers and keep improving our software solution. To address some of your bullet points: I'm really sorry to hear that the UI was causing some issues during your usage. Actually, LingoHub switched to a new interface and technology a while ago addressing your mentioned topics. I'm also sorry for the miscommunication regarding the planned maintenance. Could you please provide me some further details on when that occurred? This would really help me figuring out what happened. Overall, I can ensure you that our customers and their feedback is really important for us to improve our solution. And maybe you might want to give LingoHub another try (especially the new UI might resolve some of the mentioned topics). Best, Thomas from LingoHub

Replied February 2020

James

Computer Software, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

The holy grail of translation software

PROS

We started our procurement process with a lot of demo sessions with Lingohub and some of their key competitors in this space. We needed a user-friendly piece of software that could handle multiple languages, batch machine translations (with manual overrides where possible) and a deep technical integration that meant we could automated a bunch of processes. Lingohub ticked these boxes where others could not. Their team immediately understood our needs and also worked with us on commercials to ensure that we were encouraged to maximise the use of the tool. It may not be marketed as broadly as some of the other software on the market, but once you find it you won't look back.

CONS

Along the way we've had a couple of technical issues and hiccups but big props to the support team to jump on these issues fast and squash any bugs in record time.

Orlando

Accounting, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Great product, ease of use and the best support you can wish for

Easy to use, good to implement and the Lingohub team supports us greatly, whenever we had some special questions or requests. I can warmly recommend Lingohub to everyone, who works in a multi-language SaaS environment.

PROS

It makes my life as product manager very ease. I can create and edit translations and publish them as I need. That was not easy to handle before Lingohub. We also enjoy the possibility to add Machine Translation to have a language ready very fast and I can invite and manage the role of translators, if needed.

CONS

I didn't experience any negative aspects.

Reason for choosing Lingohub

Greatest translation system we ever used (technically, options, setup, configuration). Very satisfied.

Reasons for switching to Lingohub

The other product was not usable very well from a UI/UX perspective and it was somehow not possible to change the source language or adjust it to our needs.

Hannes

Information Technology and Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Great tool to manage translations for all kinds of projects

PROS

It's really easy to get started using LingoHub. You can manually upload files or even connect it with repositories directly. Translation management got a lot easier with it.

CONS

It would be great if it supports uploading screenshots to give context to translations - this functionality is not yet available.

Reason for choosing Lingohub

Transparent pricing and easy of use, great support team that responds quickly

Yaroslav

Banking, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Review from CopyComm member

PROS

The ease of use and a great way user interface. I use LH for two years already and It has never let me down. I like the multi-language solution and also the AI suggested translations. Shortcuts for approving and drafting texts are the lif-savers.

CONS

Sometimes in Safari there is a bag, that the language can be switched, but the flag of the languages stays and it can lead to accidentally adding the translations to wrong language field.

Vendor Response

Hi Yaroslav, Thank you for being Lingohubber and sharing your experience with us. We appreciate this! I am happy that you like our translation features, and they have been supporting you for more than two years. Sorry to hear about the bugs in Safari; next time - please get in touch with our support team, and we will do our best to help you. The good news is that soon, you will be able to use a new UI - with updated features, an Editor, and an interface. The Lingohub team spent a lot of time making the new UI perfect, powerful, and bug-free - so we hope your user experience will become even better! Best Regards, Helmut

Replied October 2023

Tamara

Banking, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

The right tool for daily work

Makes daily life much easier. I can recommend it for all teams who work together on copy.

PROS

For my daily work, Lingohub is a convenient tool which provides good text suggestions for already existing translations. It's easy to work in teams and there is a good traceability.

CONS

Creating keys in the old version was quite complicated, in the new version it works much easier.

Vendor Response

Hi Tamara, Thanks for your time and such warm words about Lingohub. We are inspired to see that our product covers your localization needs and supports you daily. Additionally, we are thrilled to hear that you liked the new Lingohub UI. Please let us know about your experience in the future, too - it is important and helps us become even better. Best regards, Helmut

Replied October 2023

Stephanie

Financial Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Copywriter's Review

Good and easy. It's also the first localization/translation product I've worked with, so not much comparison.

PROS

I am only using it since 6 months, but for me it was really easy to get into and very intuitive.

CONS

Sometimes I am searching for keys and they are not showing up, but after another refresh they will.

Vendor Response

Hi Stephanie, Thank you for your review; we appreciate it. Happy to hear you enjoyed the localization experience with Lingohub. In case of issues with key search - please visit our help center https://help.lingohub.com/en/ or contact the support team at support@lingohub.com - we are always happy to assist you. Best Regards, Helmut

Replied October 2023

Anonymous

1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2020

Great value for decent price

Over 2+ your platform saved us a lot of time and frustration. Thank you.

PROS

The most amazing feature is that we can combine few different translation technologies from different parts of the system (in our particular case - Angular that uses JSON files and Django, that uses PO files) into one platform and it to translate to our colleagues in different countries. They do not need to worry about different editors or software to use to translate.

CONS

Uploading new resource files is easy, but choosing the language that is in the file is a nightmare - a huge dropdown list that loads very slowly

Florian

Marketing and Advertising, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2020

LingoHub Review

For simple Apps it's good but working with iOS and Android at the same time or dealing with plurals require workarounds. We are using LingoHub since a long time. Back then there weren't a lot of alternatives and all in all it's a solid platform. Nowadays there are other alternatives though that are quite innovative so I think LingoHub will need to release new features soon. Overall there weren't a lot of improvements during the time we've been using it.

PROS

- Setup is fairly easy and our clients are mostly able to handle the translations on their own without a lot of guidance. - Being able to connect repositories makes updating the translations easier - Overview of status of the translations is fairly good, you can clearly see what still needs to be translated - Customer support was always super quick to respond and helped with a capable support

CONS

- Missing/insufficient support for pluralisation - Missing/insufficient support for projects that are used between iOS and Android, projects can't really be used for both platforms at the same time - UI is partly very confusing and some things are very hard to find - Missing reference to screens. It's hard for the client to properly grasp the context of a translation just judging by the key. Would be nice if it could somehow be linked to actual designs - Search for translations/keys could be improved

Vendor Response

Hi Florian, Thank you for taking the time to review LingoHub. We are really keen to learn from our customers and keep improving our software. Actually, we recently released some new product updates and launched a new mobile SDK which is addressing your comments re iOS & Android projects inside LingoHub. You can find our new iOS & Android tutorial right here: https://lingohub.com/blog/2020/09/ios-sdk-localization https://lingohub.com/blog/2020/09/android-sdk-localization In addition, I'd love to suggest a short web session where we can take a look together at your iOS & Android project setup and also give you an update on upcoming new product changes. Would this work for you? Feel free to reply at thomas.peham@lingohub.com. Alternatively, you can choose a time slot right here: https://lingohub.com/demo Best,Thomas from LingoHub

Replied October 2020

Baru

Health, Wellness and Fitness, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

Pretty great, but you may outgrow it.

Quick and easy to deploy, works with lots of our systems with little hurdles. Fantastic support and interaction with the team. Some rough edges and things I deal with because the platform has responsive support and is cheaper than the system we intended to get: Transifix. The problem is that as we demand more and more from the platform, and as our price gets higher due to our usage, the benefits of LingoHub over Transifix, while the rough edges become more pronounced. Fantastic for smaller teams, but as we become enterprise grade and are more demanding of the system, the chance of us switching platforms has increased.

PROS

- Fantastic support - strong feature set - Low priced -wide array of use cases covered

CONS

- Buggy UI - some use cases that are realized when you dig deeper in to the functionality are not covered. Overall feels like it is missing the polish it should have. This can be features like bulk actions, or workflow adjustments. - If something is not supported, the system is too rigid. - setup can get difficult if the system you have doesn't well fit the buckets of code wise - can not handle documents

Reason for choosing Lingohub

Originally just price, but since then I have really enjoyed the platform for the most part.

Vendor Response

Hi Baru, Thank you for taking the time to review LingoHub. We are really keen to learn from our customers and keep improving our software. To address your comment on LingoHub's UI: Thanks for your feedback on this. We are aware that there's always room for improvement and our team is working on improving the UI moving forward. Actually, we already made some progress in this direction as LingoHub switched to a new interface a while ago :) Best, Thomas from LingoHub

Replied February 2020

LARS

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

LingoHub makes a product managers life easier

It's quite helpful and allows me to do things where I normally would need to involve engineering.

PROS

As a product manager, everything I can do without engineering is a good thing. Especially when it comes to copy, which is a big part of design and thus of product. Being able to quickly change copy which is confusing to users is really great. Same thing is true for folks working in support. Also, when we ship new features, it's great that I can easily do the translations and adjust links quickly without the need to involve engineering.

CONS

UI could be a bit better, some things are quite hided (for example how to navigate back to the dashboard to create a PR). Same thing is true for some features (like pulling new data from the repo). But the support is always quick with responses and helpful. What we have not used yet is the collaboration feature on transaltions as we are working mostly in Slack so an integration would be helpful here.

Alexandru

Consumer Electronics, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

One of the best

I absolutely love this software, and use it on a daily basis since over 2 years now. It allowed our company to shape the workflow of our translations in an advanced way, and saved us so much time. Would recommend to everyone!

PROS

I really like how simple the UI is to use, but also the fact that it includes advance functionality should you need it for your projects. One cool feature is the multieditor, that allows you to see how a specific key has been translated in other languages. I can get on-the-fly inspiration from my spanish colleagues this way, since the language is closely related to mine :) and they can do the same.

CONS

I wish that the comment/conversation section for each key would be highlighted more in some way

Samira

Banking, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

A highly efficient tool for international project management.

PROS

Lingohub is a very efficient tool for any companies that work internationally and want to provide their services to different readers and in different languages. I use it on a daily basis as a translator for our project and it's by far one of the best tools.

CONS

There is currently nothing really bad, some hiccups here and there but nothing major to not like.

Vendor Response

Hi Samira, First of all, thank you for your review and being Lingohubber! We're thrilled to hear you enjoyed your Lingohub experience. We never stand still, so soon, you will be able to use the new UI with the updated abilities and more advantages. Stay tuned Best Regards, Helmut

Replied October 2023

Matthew

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed August 2022

Fantastic Product removes all the stress from localisation

I find lingoHub to be a joy to work with on a daily basis.

PROS

Excellent version control, and absolutely fantastic handling of multi language localisation.

CONS

I wish there was a feature to bulk add multiple translations under a single parent key or path...

Vendor Response

Thank you so much for taking the time to leave us fantastic feedback. Highly appreciate it! We are happy to hear that you're enjoying your experience with Lingohub, which covers your multi-language localization needs. Your feedback about missing features and improvements helps us shape Lingohub and make the product even better. Your Lingohub team

Replied August 2022

Anders

Computer Software, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Just what we needed

We were managing jsons of translations, and whenever we needed a non-technical translator to translate everything or make changes, we gave them the jsons. This was error prone, and not fun at all. LingoHub was just the right tool to satisfy both the translators and developers.

PROS

How well it fit our needs, and how easy it was to get up and running. More or less just specifying a GitHub repo, and then all the translations were there to work with. The interface is super nice. We have no complaints from translators.

CONS

Don't really have any real cons to provide. Perhaps the different states a translation can have is a bit overkill for us. We move very fast, so the state of different translations is a mess, and would be nice to just leave out - for our purposes. But it works anyway.

Khang

Information Technology and Services, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

CUSTOMER SUPPORT

1

FUNCTIONALITY