Phrase Strings vs Sonix

RATING:

4.8

(96)

Phrase Strings has 96 reviews and a rating of 4.75 / 5 stars vs Sonix which has 128 reviews and a rating of 4.87 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (96)
4.9 (128)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
February 8, 2023
April 23, 2024
Pros/Cons
  • Pros

  • The customer service team is extremely friendly and helpful. The ease of use of the software is straightforward with no major snags that I can remember.
  • Super platform, like no other, many useful features and they're updating the workflow for the better user experience.
  • Cons

  • The pricing structure is difficult to grasp at first.
  • In those cases the sentences in the transcripts would be cut short, meaning that after every couple of words there would be a period followed by a capitalized word.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos