The product works great but the highlight is Customer Support. Knowledgeable, to the point, Quick replies and clear solutions to any issues or concerns are something that most other companies could learn from.

Set and forget is hard to find with software lately, but weglot does work as intended and it is relatively simple to install and configure. Once done, one can sit back and relax, knowing that future updates won't crash or slow-down the site.

No software is perfect but weglot does what one expects. I didn't always find the response to what I wanted to do in the help section, but technical support is great and replies pretty much immediately.

Weglot helps us translate the website in English and sell internationally even if only have one website at the moment !

Weglot is easy to implement on a website, and it automatically translates most of the elements of the website. To start, if you don't have Shopify plus (or a way to duplicate and translate your website), it is probably the best way to start selling internationally ! The English translation is well done, and the Spanish one as well. The customer success team is very available and helpful !

First, you need to delete the old translations yourself if you want to reduce the number of words translated because weglot doesn't do so automatically. If you want to correct a translation, you sometimes have to do it a lot of times. Some elements of the website are not translated, or not all the time. Some customers told us that the German translation is not great; apparently some words are not very well translated.

The platform and software itself functions well: for a small company like ourselves this is great for rolling out multiple languages. Working together with translators in the tool works great.

Translation quality is similar to Google translate so you definitely need to get everything rewritten though. This means extra cost. Also, Weglot support is the worst I've experienced in SaaS. Our website was down several hours because of Weglot and the support team didn't respond at all and didn't have a clue about what was going on.

It's easy to use and customizable to your website.

At first, our website was staying on English even when we tried to switch to other languages using the plugin. But I contacted customer support and [ Sensitive Content ] was incredibly helpful, responsive, and patient as I continued troubleshooting on my end. Customer support is everything these days, especially when so many of us are working from afar, so this quick resolution and responsiveness gave us enormous peace of mind.