US Dollar

Avochato is a messaging and reputation management solution designed for companies of all sizes. It offers customer review management, response management, review monitoring and reporting functionalities within a suite. The product caters to a variety of industries, including insurance, home care, real estate, auto dealerships, logistics, delivery services and e-commerce.


Avochato features review management, which allows users to create campaigns for review acquisition. Users can solicit reviews from customers using links to their reviews accounts, such as Yelp! And Google Reviews. Users can also request feedback on their products and services via text messages. Avochato also provides the real-time net promoter score (NPS) based on customer reviews and ratings.


Avochato is available both in cloud-based and on-premise deployment options, and it also offers a mobile app for iPhones and Android devices. The product also integrates with different business systems, such as Slack for project management, Desk.com for help desk ticketing, Salesforce CRM and Office 365.



LongDescription

Link Shortening

Support Ticket Management

Text-to-Win

Employee Management

Case Management

Shortcodes

Surveys & Feedback

Mobile Alerts

Automated Responses

Mass Texting

Transfers/Routing

SMS Messaging

Templates

Scheduled Messaging

Sales Pipeline Management

Workflow Configuration

Human Handover

Reservations Management

Agent Interface

Voice Mail

Listing Management

Communication Management

Customer Database

Offline Form

Audience Targeting

Collaboration Tools

Automated Routing

Assignment Management

2-Way Messaging

Call Center Management

Template Management

Customer Complaint Tracking

Call Routing

Mobile Coupons

One-to-One Messaging

Self Service Portal

Contact Management

Lead Management

Email Marketing

Mobile Access

Survey/Poll Management

Transcripts/Chat History

Routing

Mobile Keywords

Multi-Channel Communication

Queue Management

Landing Pages/Web Forms

Pricing Management

Group Messaging

Workflow Management

Message Personalization

Ticket Management

Dynamic Content

Event Triggered Actions

File Sharing

Activity Dashboard

Alerts/Notifications

Online Booking

SMS Marketing

Computer Telephony Integration

Reporting & Statistics

Knowledge Base Management

Real-Time Chat

Chat/Messaging

Customizable Templates

Real-time Conversations

Client/Property Matching

For Sales Teams/Organizations

Real-time Consumer-facing Chat

Issue Tracking

Macros/Templated Responses

Keyword Tracking

Interaction Tracking

Sales Onboarding & Training

Alerts/Escalation

Real Time Reporting

Chatbot

Commission Management

GDS/OTA Integration

Reporting/Analytics

Polls/Voting

Contact Database

Prioritization

Lead Qualification

Remote Access/Control

Supplier Management

Appointment Management

Workforce Management

Client Management

Quotes/Estimates

Social Promotion

Auto-Responders

Remote Support

Purchasing & Receiving

Third-Party Integrations

Survey Builder

Canned Responses

Lite: $19 per user / month
- 1 phone number
- Multi-channel: SMS, live chat, Whatsapp
- Customizable website widget
- Basic two-way conversation management
- Broadcast messages lite
- Call forwarding Voicemail

Standard: $35 per user / month
- All items in lite 
- Unlimited broadcasts
- Advanced team management functionality: skill routing, dispositions
- AI Chatbot and additional Automation Tools (surveys, drip campaigns) 
- Advanced analytics 
- Salesforce, Zapier, Slack, Teams integration

Custom Enterprise:
- Access to Avochato’s API
- Salesforce Process Builder Workflows
- HIPAA Compliance
- Dedicated Account Rep

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