It is a bit time consuming to cancel single nights from a voucher valid for a few night. At the moment we have to cancel the whole voucher and re-book the nights.

It is a totally transparent product with an amazing support, really helpful which looks after us , that's the point.

I found Hero easy to come to grips with- it's pretty intuitive, and with the training videos you pick up the software pretty quick. Have yet to integrate it with my site though.

Love the system and clear lines, super easy to use and thousands of suppliers to choose from.

Introducing Hero not only improved our booking process but saved us time and money. The customer service is second to none.

The only negative was that we didnt start using this software earlier.

Personality, the team running it is fantastic. Easy to contact and they work fast.

Hero is easy to use , the team is always available on the tchat when i have any questions. The equote are amazing for our customer.

As a new online travel agent, Hero has been so easy to use. The customer support is always fast and helpful, and the interface is super simple in any case.

We’ve been using the Hero system for a few years and can’t  recommend it enough  for agents and tourism suppliers. Great system and customer service team.

The Hero team are great and  respond to queries. I just wish there was more support when it was needed.

I really like working with them. Easy to use and good commissions.

Find it confusing to use, lots of different requirements in order to get a quote.

Difficult to book Premier bus service. Some tour suppliers are missing.

I have yet to find any serious issues with anything here.

Fantastic Customer Service, always someone around to chat to and quick to resolve any issues should they arise. Would highly recommend this very user friendly software.

Introducing Hero not only improved our booking process but saved us time and money.

It is very easy to use, customer service is great and quick.

The HERO platform is very user friendly offering a seamless interface to navigate and upload products as well as offering an API connection to most reservation systems.

When processing payments or adding customers it is really hard on mobile.

Overall experience has been great and they have been very helpful.

Every touchpoint of HERO has been positive experience. From help with loading products to assisting us with enquiries in a fast turnaround.

Hero is a great software, very user friendly, the people behind it are great and the customer service is very good. Whenever we need something, they are on top of it straight away.

Overall is Hero a great platform, which makes our work easier and faster.

Very easy to use, clear and amazing customer service/live chat.

HERO and their team are very professional and a pleasure to deal with.

Functional, with innovative designs and better customer support than it's competitors.

Cancellation process of a single night is very complicated (always have to cancel the whole hostel stay and rebook nights).

User-friendly website, well laid out and great feedback response from the customer service team. Quick money dispersal which is also a huge plus.

The product does not look easy to use, but it looks very practive. Very easy and quick to do proposal and itineraries.

Excellent software for production custom quotations.

Small initial investment. Powerful quoting system.

No current access to mapbox API however this is been developed on our behalf.

A good point is that the initial investment is very low compare to other softwares as you just pay a monthly fee and you benefit from all the updates regularly made on the software.

Whenever there are small bugs or small details the online support has always been fast and efficient (even on weekends or holidays). We have recommended TOOGO to other fellow companies.

It's easy to build trip, really nice result for quotations, and super useful for financial and logistic works.

We love the user friendliness of the software, the customization on many levels helps us to enhance our business processes and communication towards our clients.

It not only provides detailed information about the program, but also includes short videos showcasing the country's main attractions, which encourages clients to visit us.

I save a lot of time creating quotes. I am not yet very comfortable with travel books and vouchers but I hope it will also save me time.

The chaining from the build of the itinerary till the invoicing and including the logistics. Easy to use and to do the tailor made programs.

I have discussed my problem that Evaneos rounds up the prices and this creates a price difference versus our rate sheet  prices.

Excellent customer service and support. Extremely helpful and made sure I knew how to use the system before going live with it.

Easy of use to create custom quotations and itineraries.

The database and product creation is a long and details process that can be a little heavy to realize at first, but the hard work and time put in pay off.

Sometime it can be difficult to understand certain facilities (for the titles).

The perfect tool for those of us in the travel industry.

Quick and nice tailor made trips in a few clicks.

Extremely user friendly, and the team helps you with all your enquiries.

We are a DMC in Costa Rica, offering travels in Panama and Nicaragua too and I'm using toogo since 2012 and it's awesome.

From my perspective, I can confidently say that this tool is highly effective and we utilize it to its fullest potential.

US Dollar

Designed for travel agencies and activity resellers, Hero is a comprehensive ticketing, payment, and booking solution that allows businesses to streamline reservation operations without the need for multiple systems. From customizable digital quotes to supplier management, Hero provides businesses with end-to-end reservation management tools to improve the sales process. Features include a global product marketplace, eQuotes, an itinerary builder, instant confirmations with eReceipts, payment processing integration, process automation, order management, analytics and reporting, and more.


Hero's travel management platform allows travel agents to create personalized travel itineraries using an integrated itinerary builder and set custom rates for activities. For booking operations, electronic tickets and receipts are automatically generated and can be sent within a matter of seconds. With Square and Stripe integration, Hero allows customers to send PCI-secured payments via Hero's online booking or through any POS system. Hero automatically disburses supplier payments, remittance statements, and agency commissions by ETF so businesses never have to worry about invoices or bank checks.


Additionally, Hero allows businesses to maintain relationships with suppliers by providing suppliers with live bookings, real-time reporting, automated payments, and the editing tools to set activity rates, commissions, and special offers.



LongDescription

Electronic Payments

Payment Processing

Activity Management

Promotions Management

Itinerary Creation

Booking Management

Multi-Currency

Pricing Management

Activity Dashboard

Online Booking

Reporting & Statistics

Reminders

Travel Management

Commission Management

Reporting/Analytics

Supplier Management

For Travel Agencies

Quotes/Estimates

Inventory Management

Web browser (OS agnostic)

Email/Help Desk

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Hero

In Person

Live Online

Webinars

Documentation

Toogo is a cloud-based tour operator software designed to help travel agencies create new products, market them online via websites and manage bookings. The key functionalities include a trip builder, sales management, logistics management and financial reporting.


Businesses can access Toogo on a web browser and build new travel packages by adding details such as itinerary, hotel accommodations and so on. The tool also helps users manage sales activities such as reviewing quotations, tracking prospects and so on.


Once a trip is confirmed, travel agencies can book the trip by sending customer details to suppliers. Likewise, the tool helps businesses to send travel information, vouchers, invoices and other details to customers and track the payments, as well.


Businesses can also view reports of all financial transactions and access the admin console to build databases of their products, the suppliers they are working with and so on. Additionally, the solution allows business to create and manage websites to market their products.



Multi-Day Booking

Sales Pipeline Management

Reservations Management

Resource Management

Dynamic Content

Package Creation

Website Management

Client Management

Toogo is also available at $169/mo and $149/mo with additional features.

Hero vs Toogo

User Ratings & Reviews

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Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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