Hero vs TripActions

Hero has 69 reviews and a rating of 4.80 / 5 vs TripActions which has 146 reviews and a rating of 4.75 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.80 / 5 (69)

4.75 / 5 (146)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

August 20, 2020

May 27, 2020

Pros/Cons

  • Pros

  • It is very easy to use, customer service is great and quick.

  • easy to use, plenty of live availability products, great support

  • Cons

  • Like any tech it has had occasional issues (although significantly less than other platforms I have used) however no long lasting cons as the turnaround on anything raised is great.

  • Great experience with bookings but I had difficulty tailoring to my website needs and vision. However, staff are will work with you to sort that out.

  • Pros

  • I love the swift and helpful communication that accompanies this service. I have reached out a few times for support, and each time a representative has been incredibly helpful and responsive.

  • Usable interface and easy navigation.Good reference points and easy/affordable price points on different airports.

  • Cons

  • we should add more functionalities on the ancillary and LBS(leg based shopping)

  • Small issues with single sign on. This tickets been open for quite some time. Wished that could prioritize this and close the loop

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux